Personal Internet Banking

  • Personal Internet BankingPersonal Internet Banking

    Redefining banking through simplicity

    Streamline the way you bank with a dynamic range of digital banking features, designed to let you manage your finances with greater accessibility and simplicity.

    You'll Love

    • The fully responsive design that fits every screen of your choice
    • The convenience of paying your bills at one go to nearly
      400 billing organisations
    • The peace of mind knowing that UOB archives your bank statements
      electronically for 5 years from the time you subscribe

    You'll Need

    • Either a UOB credit card or a UOB bank account

    Internet Banking | Forgot username/password

Features

Funds Transfer

Conveniently transfer funds between UOB accounts or to a 3rd party bank. FAST (Fast & Secure Transfers) is a free funds transfer service that allows you to transfer funds almost immediately to your family or friend's account with another participating bank.

 

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Bill Payments

Make immediate, future-dated or recurring bill payments to nearly 400 billing organisations. You can also pay your UOB card or any major credit cards issued in Singapore.

 

Up to 50% Savings

Enjoy preferential service fees when you perform Cashier's Order, Demand Draft or Overseas Transfer online.

 

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eStatements

Do away with paper filing. Enjoy 5 years of stored eStatements commencing from the time of subscription.

 

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UniAlerts

Avoid late payment of your UOB credit card bills and get instant updates of your account activities via UniAlerts.

 

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Apply for Accounts or Cards

Skip the queue. Apply for a savings account* or credit card online.

 

*Subject to account application and applicable terms and conditions.

 

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Gold and Silver

From small gold wafers to cast kilobars, you can now buy gold by locking in your purchase easily. You can also buy and sell gold or silver online with a Gold Savings Account or a Silver Savings Account.

Subject to account application and applicable terms and conditions.

 

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Singapore Savings Bond (SSB)

Apply or redeem SSB online from the comfort of your home. SSB is a safe and flexible way to save for the long term. Fully backed by the Singapore Government, you can get your invested amount back in full with no capital loss and exit in any given month with no penalty.

 

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Singapore Government Securities (SGS) and Treasury Bills (T-Bills)

Purchase SGS and T-Bills conveniently via UOB Personal Internet Banking. SGS bonds and Treasury bills (T-bills) are issued to meet banks' needs for a risk-free asset in their liquid-asset portfolios and as part of a broader strategy to grow Singapore into an international centre for debt capital management.

 

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Invest in Unit Trusts

 

Diversify your investment portfolio with Unit Trusts, now available online.

 

 

 

 

 

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Security

Security

Find out the latest security measures we have implemented, as well as the steps you can take to protect yourself online here.

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Q1. What is UOB Personal Internet Banking?

UOB Personal Internet Banking is a specialised platform developed by the United Overseas Bank (UOB) to provide secure banking services over the Internet.

 

Q2. Why should I choose to do my banking via UOB Personal Internet Banking?

UOB Personal Internet Banking lets you access your bank accounts and carry out banking transactions online anywhere with an Internet connection. UOB Personal Internet Banking is a convenient way to manage your finances, as it is available around the clock.

 

Q3. What can I do with UOB Personal Internet Banking?

With UOB Personal Internet Banking, you can perform a wide range of banking transactions, manage your UniAlerts, and access UOB Asset Management services.

 

Q4. Is UOB Personal Internet Banking available 24 hours a day?

Yes, you can use UOB Personal Internet Banking 24 hours a day, 7 days a week.

 

Q5. How can I be sure that the Bank has received my banking instructions?

When you successfully complete a transaction, you will be given a transaction reference number on-screen. This applies to all UOB Personal Internet Banking transactions except 'Enquiries'. It is important that you wait for the transaction reference number to appear on your screen before you change screens or exit from UOB Personal Internet Banking. Please take note of this transaction reference number for your future correspondences with the Bank.

 

Q6. If my Internet connection is lost while I am transacting on UOB Personal Internet Banking, how will I know whether my transaction has been effected?

Please check if your transaction has been effected in 'Online Transaction History' under the 'Account Services' feature.

 

Q7. Is there a fee or cost for using UOB Personal Internet Banking?

No, UOB Personal Internet Banking is currently a free service. There is no fee charged for bill payment, fund transfer or performing an enquiry.

However, charges apply for the following transactions:

  • Manage My Accounts
    • Stop Cheque: S$10 for each cheque or cheque range stopped
    • Cheque Book Request: S$10 per cheque book
  • Remittance Services
    • Cashier's Order Purchase Commission: S$3
    • Demand Draft Purchase Commission: 1/16% of transaction amount (minimum S$10.00 and maximum S$100.00)
    • International Telegraphic Transfer (TT) and Local SGD Telegraphic Transfer (MEPS)
      Commission: 1/16% of transaction amount (minimum S$10.00 and maximum S$100.00)^
      ^Cable charges and agent charges, if any, still apply
  • IPO Application
    • IPO Application: S$2

Q8. What system setup do I need in order to use UOB Personal Internet Banking?

Our recommended system setup for accessing UOB Personal Internet Banking is as follows:

  • PC configuration:
    • With Internet connection
    • Windows XP, Windows 7, Windows 8, Windows 8.1
    • Best viewed using these web browsers:
      • Internet Explorer 9.0/10.0/11.0, Google Chrome
  • Macintosh configuration:
    • Mac (Lion), Mac (Mountain Lion), Mac (Mavericks), Mac (Yosemite)
    • With Internet connection
    • Best viewed using these web browsers:
    • Safari, Google Chrome
  • iPhone & iPad configuration
    • iOS 8 or above
    • Best viewed using these web browsers:
      • Safari, Google Chrome
  • Android devices configuration
    • Android OS 4.4.2 browser


*Please note that all Beta versions are not supported.

UOB Personal Internet Banking employs 128-bit Secure Sockets Layer (SSL), which is internationally recognised as the highest standard in commercially available encryption technology. 128-bit Secure Sockets Layer (SSL) is adopted by banks in Singapore and financial institutions worldwide. Your browser must support 128-bit encryption to enable your access to UOB Personal Internet Banking. To check your browser's encryption level, follow the steps below:

  • Microsoft Internet Explorer
    • Select 'Help' from the Internet Explorer menu bar.
    • Select 'About Internet Explorer' from the drop-down menu.
    • The 'About Internet Explorer' dialog box will provide information on your browser version and encryption level.
  • Firefox version
    • Select 'Help' from the Firefox menu bar.
    • Select 'About Mozilla Firefox' from the drop-down menu.
    • The 'About Mozilla Firefox' dialog box will provide information on your browser version.

Q9. Who can use UOB Personal Internet Banking?

To use UOB Personal Internet Banking, you will need to have a UOB Credit Card or UOB bank account.

 

Q10. I am a UOB customer, how do I apply for UOB Personal Internet Banking access?

You can apply via one of the following ways:

  • UOB ATMs
    Register at any UOB ATM with your UOB ATM Card or Credit Card and receive your Username and Password immediately.

    Select Other Transactions > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Apply Now
  • UOB Branch
    Register at any UOB Branch and receive your temporary Username and Password immediately.

 

Q11. I am not a UOB customer. How do I apply for UOB Personal Internet Banking access?

To access UOB Personal Internet Banking, you must have an account with UOB. You can visit any UOB branch to open an account and at the same time, apply for UOB Personal Internet Banking.

 

Q12. How do I activate my access to start using UOB Personal Internet Banking services?

If you have signed up for access via online, ATM or branch, you can use your access immediately.

If you have signed up for access via paper form, you will receive your Username and Password mailers separately. You will need to activate your access via one of the following ways:

  • At any UOB ATM with your UOB ATM Card or Credit Card.
    • Select Other Transactions > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > UserName Activation
    • Your username will be shown on the screen. Select 'Confirm' to activate your access.
    • Following the activation of your Username, you can login immediately to UOB Personal Internet Banking with your Username and Password.
  • Sign on the acknowledgement slip printed at the bottom of the username mailer and post it back to the Bank or hand it to any UOB branch.

Q13. Can I have more than one Username?

You can only have one Username and Password.

 

Q14. Can I change my UOB Personal Internet Banking Username?

Once you have selected your preferred UOB Personal Internet Banking Username, you will not be able to change it. For security reasons, choose a Username which will not be easily known to a third party.

 

Q15. Can I change my UOB Personal Internet Banking Password?

Yes, you can do so by logging in to UOB Personal Internet Banking, click on your name at the top left corner of the screen and select 'Change Password'. As a security best practice, we encourage you to change your password periodically. To learn more about safeguarding your password, please refer to our security recommendations.

 

Q16. I have forgotten my UOB Personal Internet Banking Username. What should I do?

Click here to retrieve it instantly. Alternatively, you can call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance.

 

Q17. I have forgotten my UOB Personal Internet Banking Password. How can I get it replaced?

You can replace your Password in one of the following ways:

  • Instant online reset

  • Perform a password change at any UOB ATM

    Replace your Password immediately by accessing any UOB ATM.
    At the ATM, select Other Transactions > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Password Replacement

  • Fill in a UOB Personal Internet Banking Form
    Print, complete and mail the UOB Personal Internet Banking - Information Update Form to us. Your new Password will be sent to you by post.

 

Please note that our call centre does not facilitate UOB Personal Internet Banking password reset.

More information

Deposit Insurance Scheme

Providing limited compensation to selected eligible deposits

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Deposit Insurance Scheme:
Singapore dollar deposits of non-bank depositors and monies and deposits denominated in Singapore dollars under the Supplementary Retirement Scheme are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Monies and deposits denominated in Singapore dollars under the CPF Investment Scheme and CPF Retirement Sum Scheme are aggregated and separately insured up to S$75,000 for each depositor per Scheme member. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.

Please refer to UOB Insured Deposit Register for a list of UOB accounts/ products that are covered under the Scheme.