Credit and Debit Card Security Alert

Credit and Debit Card Security Alert

Your credit/debit card security is of paramount importance to us, and we are committed towards adopting the best security practices to serve you better.

Safeguarding your security
At a glance

Safeguarding your security

We have implemented additional security safeguards that include the 3-D Secure (3DS) and SMS alerts service so as to provide you with greater peace of mind.

3-D Secure (3DS) protocol is used by banks worldwide to authenticate online card transactions. Cardmembers will recognize the participating 3DS online merchants by Visa's Verified-by-Visa, MasterCard's SecureCode or JCB's J/Secure logos. 3DS will be made applicable to American Express Cards by 31 March 2011.

When making purchases online, 3DS will prompt Cardmembers to enter a One-Time-Password (OTP) to authenticate the transactions. If the OTP is correct, the purchases transaction will be processed and completed.

Features

You will receive an SMS for the following transactions:
First transactions made with a new or renewed credit/debit card

First transactions made with a new or renewed credit/debit card

High-value transactions  (above the threshold limit)

High-value transactions (above the threshold limit)

One-time password for internet purchases authentication at participating online 3DS merchants.

One-time password for internet purchases authentication at participating online 3DS merchants.

Things you should know

Card security FAQs
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Please click here for the FAQs.

Should you have further queries, you may contact the UOB Call Centre at 1800 222 2121(24 hours, toll-free) or +65 6222 2121 (Overseas).


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