How you can protect yourself

How you can protect yourself

Stay safe with extra measures that you can do simply from anywhere, at home, at work, anywhere, from your phone.


Top security tips

Stay vigilant and updated on how to keep your information secure

Top security tips

Stay vigilant and updated on how to keep your information secure

Latest Online Scams

  • All
  • Phone
  • Text and SMS
  • Email
  • Online platform
impersonation_scams
Phone

Impersonation scams

Watch out for fraudsters who impersonate UOB staff and trick you into downloading suspicious mobile applications, which may contain malware that takes control of your devices. If you are an Android Smartphone user and are asked to download an “APK” file for your Android Smartphone, you should instead download it from the Google Play Store.

    smishing_scams_(fixed_deposit_promotions)
    Text and SMS

    Smishing Scams (Fixed Deposit Promotions)

    Received a call or message from someone who claims to be a UOB staff on Fixed Deposit promotions that might seem too good to be true? Think twice! Stay vigilant and look out for the tell-tale signs of a smishing scam. A UOB staff will not ask for any personal or internet banking details such as your full name, mailing address, password or OTP.

      investment_scams_on_chat_applications
      Text and SMS

      Investment Scams on Chat Applications

      Are you receiving messages on social media or chat applications from someone impersonating a finance professional offering investment opportunities? Investment scams involve promises of big payouts, quick money or guaranteed returns.

        smishing_scam
        Text and SMS

        Smishing Scam

        Be on high alert for an ongoing targeted SMS phishing scam, where scammers are using UOB’s name to trick customers that their account had been suspended and asked for their account details through clickable links.

          business_email_compromise_scam
          Email

          Business Email Compromise Scam

          Received and email prompting you to transfer funds to an unverified bank account? It may be from a scammer impersonating a business partner or a colleague.

            online_purchase_scams
            Online platform

            Online Purchase Scams

            Beware of scammers posing as buyers on e-commerce platform. Read on to find out how these scammers operate and trick their victims into entering their banking details on spoofed websites.

              online_purchase_scams
              Online platform

              Online Purchase Scams

              These scams involve seemingly attractive online shopping deals, listed by scammers pretending to be legitimate vendors on e-commerce platforms.

                e-wallet_phishing_scam
                Phone

                E-wallet Phishing Scam

                These scams usually involve the customer receiving either a voice or video call from an unknown number where the caller may impersonate a government official or police officer by dressing up like one.

                  loans_scam
                  Text and SMS

                  Loans Scam

                  Scammers send messages via SMS, WhatsApp, Facebook and other social media platforms offering loans services, claiming to be licensed moneylenders.

                    investment_scams
                    Text and SMS

                    Investment Scams

                    There is a new type of scam where scammers are using UOB’s name to trick people to join a WhatsApp group and thereafter, persuade them to invest in fraudulent products.

                      job-related_scams
                      Online platform

                      Job-related Scams

                      Job openings are often posted to lure hopeful applicants into providing their bank information and even login details to scammers.

                        phishing_scams
                        Text and SMS

                        Phishing Scams

                        Recently, customers of Singapore banks have been targeted by a series of phishing scams.

                          parcel_delivery_phishing_scam
                          Online platform

                          Parcel Delivery Phishing Scam

                          Waiting for an update on the status of your online purchases? Keep a look out for scammers who may target unsuspecting victims with spoofed messages or emails claiming to be arranging for a delivery.

                            impersonation_scams_by_local_and_china_officials
                            Phone

                            Impersonation Scams by Local and China Officials

                            Phone impersonation scams involve claims that the scammers are local and/or foreign government officials or police officers or individuals who are professionals such as recruiters.

                              'fake_friends'_scams
                              Phone

                              'Fake Friends' Scams

                              This is a variant of the typical Impersonation Scams. With these 'Fake Friends' scams, victims receive unsolicited calls from scammers who do not identify themselves but instead ask victims to guess their identity.

                                Compare accounts

                                Technical Support Scams

                                Technical Support Scams

                                Scammers call victims, usually from numbers with the +65 prefix, claiming to be technicians from established companies such as Singtel and Microsoft, convincing them that their internet connection has 'technical' issues. Victims are then told to download remote control software such as TeamViewer and pcAnywhere. Scammers abuse this administrative access to the victim's computer to install malware or access sensitive information, used for identity theft or transfer of funds.

                                Self-service "Kill Switch" feature

                                Self-service "Kill Switch" feature

                                Disable your digital access instantly with our self-service “kill switch” feature, if you suspect that your account has been compromised.

                                3 ways to do so:

                                • Call our 24-hour Fraud Hotline at 6255 0160 › press 2
                                • Call General Hotline at 1800 222 2121, press 1 (for English) or 2 (for Chinese) › press 1 › press 2
                                • Make a report at our nearest UOB branch

                                Once the digital access is disabled, you will receive a SMS notification and any active login session will be logged out. Upon activating our self-service "kill switch" feature, our UOB Customer Service Officer will contact you within 24 hours to assist with your compromised bank account/cards.

                                To re-activate your digital access, please call our General Hotline at 1800 222 2121 or visit your nearest UOB branch for assistance.

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