
How you can protect yourself
Stay safe with extra measures that you can do simply from anywhere, at home, at work, anywhere, from your phone.
Latest Online Scams

Phone
Impersonation scams
Watch out for fraudsters who impersonate UOB staff and trick you into downloading suspicious mobile applications, which may contain malware that takes control of your devices. If you are an Android Smartphone user and are asked to download an “APK” file for your Android Smartphone, you should instead download it from the Google Play Store.

Text and SMS
Smishing Scams (Fixed Deposit Promotions)
Received a call or message from someone who claims to be a UOB staff on Fixed Deposit promotions that might seem too good to be true? Think twice! Stay vigilant and look out for the tell-tale signs of a smishing scam. A UOB staff will not ask for any personal or internet banking details such as your full name, mailing address, password or OTP.

Text and SMS
Investment Scams on Chat Applications
Are you receiving messages on social media or chat applications from someone impersonating a finance professional offering investment opportunities? Investment scams involve promises of big payouts, quick money or guaranteed returns.

Technical Support Scams
Scammers call victims, usually from numbers with the +65 prefix, claiming to be technicians from established companies such as Singtel and Microsoft, convincing them that their internet connection has 'technical' issues. Victims are then told to download remote control software such as TeamViewer and pcAnywhere. Scammers abuse this administrative access to the victim's computer to install malware or access sensitive information, used for identity theft or transfer of funds.

Self-service "Kill Switch" feature
Disable your digital access instantly with our self-service “kill switch” feature, if you suspect that your account has been compromised.
3 ways to do so:
- Call our 24-hour Fraud Hotline at 6255 0160 › press 2
- Call General Hotline at 1800 222 2121, press 1 (for English) or 2 (for Chinese) › press 1 › press 2
- Make a report at our nearest UOB branch
Once the digital access is disabled, you will receive a SMS notification and any active login session will be logged out. Upon activating our self-service "kill switch" feature, our UOB Customer Service Officer will contact you within 24 hours to assist with your compromised bank account/cards.
To re-activate your digital access, please call our General Hotline at 1800 222 2121 or visit your nearest UOB branch for assistance.