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Get up to 7.8% p.a. interest in just two steps. Apply online and get up to S$220 cash! T&Cs apply. Insured up to S$75k by SDIC.
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Introduce a friend and be rewarded with up to S$1,000* cash credit.
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Get PRUCancer 360 from just S$3.70 per week. Sign up now and enjoy 35% off your first-year premium. T&Cs apply.
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Meet UOB TMRW, the all-in-one banking app built around you and your needs.
Bank. Invest. Reward. Make TMRW yours.
you are in Personal Banking
Stay safe with extra measures that you can do simply from anywhere, at home, at work, anywhere, from your phone.
If unsure, verify it on official channels (such as our official UOB website)
Use only apps from official app stores, as installing unknown apps may put your phone and data at risk.
To prevent this:
Go to "Settings" > "Security and Privacy"* > "Install unknown apps" and verify that no app is granted permission to install other applications from untrusted sources.
*Please note that the above path may differ by device manufacturer and operating system.
Updates often include security patches that protect against vulnerabilities
Install a reputable anti-virus/malware protection software or use Google Play Protect to help keep your apps safe and your data private. Also remember to use biometrics, a strong password or relevant mechanisms to prevent unauthorised use
Avoid using public/unsecured WiFi when you perform banking transactions or are transacting with sensitive information. Scammers can use these Wifi networks to snoop and pry on your device
Keep your personal/internet banking details and one-time passwords (OTPs) confidential at all times and do not divulge it to anyone. UOB and our partners will never request for your details
Always update your contact details such as your email address and mobile number to receive timely notifications and alerts about your account and to detect fraud early
Download and install ScamShield to block spoofed calls and SMSes based on a list from the Singapore Police Force and report scam messages/calls via the in-app reporting. Do not download any mobile applications, except through the official app stores by Apple, Google or Huawei.
This is a mobile app developed by the National Crime Prevention Council. Click here for more information.
Always log out after an online banking session
Personal information such as your telephone number and birth date do not make strong passwords. Don’t use them
Avoid keeping sensitive information on your devices’ note-taking apps
Do not grant remote access of your computer to anyone or download any remote control software as instructed over the phone
Confirm the legitimacy of every offer before sharing them with your family, friends, and colleagues
Help protect others from becoming victims
Jailbreaking and Rooting weakens your device's built-in security features, which means malware can breach your mobile security and infect the rooted software if it’s not protected by effective mobile antivirus
If unsure, verify it on official channels (such as our official UOB website)
Use only apps from official app stores, as installing unknown apps may put your phone and data at risk.
To prevent this:
Go to "Settings" > "Security and Privacy"* > "Install unknown apps" and verify that no app is granted permission to install other applications from untrusted sources.
*Please note that the above path may differ by device manufacturer and operating system.
Updates often include security patches that protect against vulnerabilities
Install a reputable anti-virus/malware protection software or use Google Play Protect to help keep your apps safe and your data private. Also remember to use biometrics, a strong password or relevant mechanisms to prevent unauthorised use
Avoid using public/unsecured WiFi when you perform banking transactions or are transacting with sensitive information. Scammers can use these Wifi networks to snoop and pry on your device
Keep your personal/internet banking details and one-time passwords (OTPs) confidential at all times and do not divulge it to anyone. UOB and our partners will never request for your details
Always update your contact details such as your email address and mobile number to receive timely notifications and alerts about your account and to detect fraud early
Download and install ScamShield to block spoofed calls and SMSes based on a list from the Singapore Police Force and report scam messages/calls via the in-app reporting. Do not download any mobile applications, except through the official app stores by Apple, Google or Huawei.
This is a mobile app developed by the National Crime Prevention Council. Click here for more information.
Always log out after an online banking session
Personal information such as your telephone number and birth date do not make strong passwords. Don’t use them
Avoid keeping sensitive information on your devices’ note-taking apps
Do not grant remote access of your computer to anyone or download any remote control software as instructed over the phone
Confirm the legitimacy of every offer before sharing them with your family, friends, and colleagues
Help protect others from becoming victims
Jailbreaking and Rooting weakens your device's built-in security features, which means malware can breach your mobile security and infect the rooted software if it’s not protected by effective mobile antivirus
Add the various security features
– ScamShield App;
– Install and update trusted antivirus and anti-malware software; and
– Enable multi-factor authentication. to protect yourself against scams.
Update your contact details and enable alert notifications (SMS / email) to receive timely notifications for your transactions.
Check information with trusted sources. Do not click on links within SMS or emails. Do not respond to automated calls asking for approval on transactions or disclose your banking login details or OTP to anyone.
Use the official UOB TMRW app or website to login to UOB Personal Internet Banking.
Tell the bank and report to authorities immediately if you encounter any scams. If you suspect your account has been compromised, call our 24-hour Fraud Hotline at 6255 0160 to disable your digital access instantly with our emergency "Kill Switch" feature. If this is a card scam, block your card immediately on UOB TMRW app or call our dedicated 24/7 Fraud Hotline at 6255 0160 for assistance if you do not have digital access.
Received a suspicious email requesting for your Microsoft Office login credentials?
Be on high alert for phishing emails leading you to enter your Microsoft Office login credentials, which could potentially result in stolen credentials abused by scammers to perform nefarious activities
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Received a suspicious email about unusual account activities from an suspicious email domain?
Verify the identity of the email sender by hovering over the sender’s name. The sender’s name may not match the email address. Be vigilant as scammers may be spoofing our UOB official email address to do so.
Received a suspicious call from someone claiming to be from UOB asking about fraudulent transactions such as a Telegraphic Transfer? Be vigilant as scammers may be spoofing our UOB official phone numbers to do so. Please also be reminded that we will never ask for your banking credentials or transfer your line to police or other law enforcement entities. If in doubt, call our dedicated 24/7 Fraud Hotline 6255 0160 to verify.
Beware of scammers asking you to download a fake UOB MightyBiz app. This is a malware that will steal your personal and banking details when installed on your phone.
Watch out for a fake invitation to attend a Meet and Greet session with Taylor Swift. This is untrue and is not issued by UOB. Call our dedicated 24/7 Fraud Hotline at 6255 0160 if unsure.
Be on high alert for scammers posing as UOB employees with fake signatures or documents scamming you to transfer money to them. Call our dedicated 24/7 Fraud Hotline at 6255 0160 if unsure.
Received a screenshot of a PayNow receipt as “evidence” of a transaction? PayNow transfers are immediate. Always verify the transaction through UOB Personal Internet Banking or UOB TMRW app. Scammers may forge a PayNow transfer receipt as proof of payment when there is no actual payment made, to deceive you into transferring your funds.
Watch out for scammers who impersonate licensed money lenders, with the use of documents purportedly issued by UOB, to deceive you into thinking you are signing a legitimate loan agreement. These fraudsters will also request you to make money transfers and claim that they are for “transaction fees” or “loan account activation” purposes..
Watch out for scammers who claim that they are selling UOB Presale or UOB Reserved Tickets On-Sale to the upcoming Taylor Swift | The Eras Tour in Singapore and will trick you into providing your personal or banking details to “purchase” them on unverified links. Purchase tickets only from Ticketmaster, the authorised seller.
Watch out for scammers who impersonate UOB employees and trick you into providing your personal or internet banking details.
If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.
Scammers may trick you into downloading a bogus app from a phishing link that asks for your internet banking login credentials or credit card details.
If you are an Android smartphone user and are asked to download an “APK” file, you should instead download it directly from Google Play Store.
If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.
Watch out for fraudsters who impersonate UOB staff and trick you into downloading suspicious mobile applications, which may contain malware that takes control of your devices. If you are an Android Smartphone user and are asked to download an “APK” file for your Android Smartphone, you should instead download it from the Google Play Store.
Received a call or message from someone who claims to be a UOB staff on Fixed Deposit promotions that might seem too good to be true? Think twice! Stay vigilant and look out for the tell-tale signs of a smishing scam. A UOB staff will not ask for any personal or internet banking details such as your full name, mailing address, password or OTP.
Are you receiving messages on social media or chat applications from someone impersonating a finance professional offering investment opportunities? Investment scams involve promises of big payouts, quick money or guaranteed returns.
Be on high alert for an ongoing targeted SMS phishing scam, where scammers are using UOB’s name to trick customers that their account had been suspended and asked for their account details through clickable links.
Received and email prompting you to transfer funds to an unverified bank account? It may be from a scammer impersonating a business partner or a colleague.
Beware of scammers posing as buyers on e-commerce platform. Read on to find out how these scammers operate and trick their victims into entering their banking details on spoofed websites.
These scams involve seemingly attractive online shopping deals, listed by scammers pretending to be legitimate vendors on e-commerce platforms.
These scams usually involve the customer receiving either a voice or video call from an unknown number where the caller may impersonate a government official or police officer by dressing up like one.
Scammers send messages via SMS, WhatsApp, Facebook and other social media platforms offering loans services, claiming to be licensed moneylenders.
There is a new type of scam where scammers are using UOB’s name to trick people to join a WhatsApp group and thereafter, persuade them to invest in fraudulent products.
Job openings are often posted to lure hopeful applicants into providing their bank information and even login details to scammers.
Recently, customers of Singapore banks have been targeted by a series of phishing scams.
Waiting for an update on the status of your online purchases? Keep a look out for scammers who may target unsuspecting victims with spoofed messages or emails claiming to be arranging for a delivery.
Phone impersonation scams involve claims that the scammers are local and/or foreign government officials or police officers or individuals who are professionals such as recruiters.
This is a variant of the typical Impersonation Scams. With these 'Fake Friends' scams, victims receive unsolicited calls from scammers who do not identify themselves but instead ask victims to guess their identity.
Disable your digital access instantly with our self-service “kill switch” feature, if you suspect that your account has been compromised.
3 ways to do so:
Once the digital access is disabled, you will receive a SMS notification and any active login session will be logged out. Upon activating our self-service "kill switch" feature, our UOB Customer Service Officer will contact you within 24 hours to assist with your compromised bank account/cards.
To re-activate your digital access, please call our General Hotline at 1800 222 2121 or visit your nearest UOB branch for assistance.
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