Why email and push notification
From 1 March 2023, we had phase out SMS alerts for incoming PayNow transactions. Customers will be notified via email and push notifications on UOB TMRW.
To ensure your PayNow transactions notifications are not disrupted, please enable your push notification on your phone settings and update your email address today.
How to tell a notification is from UOB
All email notifications will only be sent by unialerts (firstname.lastname@example.org).
All push notifications will only be sent by UOB TMRW.
How to view notifications for UOB TMRW
Enable notifications for UOB TMRW so you can receive push notifications:
Enable notifications on Android
Open "Settings" > Tap on "Apps and Notifications".
Tap on Show Notifications.
Tap on "UOB TMRW". You have successfully enabled your notifications for UOB TMRW.
Enable notifications on iOS
Open "Settings" > Tap on "notifications"
Scroll and find "UOB TMRW".Tap on "UOB TMRW"
Tap on all options – Lock Screen, Notification Centre and Banners You have successfully enabled your notifications for UOB TMRW.
Frequently asked questions
Why am I asked to provide my email address?
We will be sending important alerts related to your account(s) and banking activities directly to your email.
What is the UOB TMRW Push Notification?
UOB TMRW Push Notification is a message sent to you directly through UOB TMRW. These messages will be stored in your Inbox on UOB TMRW for your easy reference.
How do I receive Push Notifications?
Please log in to UOB TMRW to enable Push Notifications.
What happens after I register for the UOB TMRW Push Notifications?
You will receive notifications related to your account(s) securely and conveniently in UOB TMRW instead of via SMS.
Why are alerts now being sent via Push Notifications instead?
By sending you alerts through Push Notifications, we will be able to provide you with a more seamless and centralised experience within UOB TMRW. You will also be able to access more of your past banking activities in a single Notifications inbox.
Can I request to retain SMS alerts instead?
Unfortunately no. UOB will no longer send SMS alerts for those impacted transactions as we will progressively move some SMS alerts to Push Notifications and email notifications effective from Oct 2021.
Can I receive both Push Notifications and SMS?
We are unable to send alerts via both Push Notification and SMS. Instead, you will receive both Push Notifications and email notifications.
Will UOB send other notifications besides those from the Push Notifications?
Yes. You will also receive emails. If you have an email address registered with us, you will receive emails relating to banking transactions by default. If you do not have an email address registered with us, you may update your email address via:
• Login to UOB TMRW and tap on "Services"
• Under Profile, select "Contact details" and update your email address
UOB Personal Internet Banking:
• Login to UOB Personal Internet Baking with your credentials
• Select at top left pane next to XXXX or your name
• Select "My Profile"
• Update your email address under PERSONAL DETAILS tab
I have updated my email but am still not getting email alerts. Why?
You may have changed your email preferences for these alerts previously. You may go to UOB Personal Internet Banking to view and make changes to your alert preferences as follows:
UOB Personal Internet Banking:
• Login to UOB Personal Internet Banking with your credential
• Select "Account Services" in the left navigation pane
• Select "Manage Alerts"
• Update your preferences to Email for each alert
Will I receive the incoming PayNow push notification on multiple devices?
You will receive the incoming PayNow push notification on the device you have set up digital token on.
How do I view and read messages sent to me through Push Notification?
You can tap the Push Notification to view the message. The notifications will be stored in the notifications Inbox in UOB TMRW. You can access these anytime by logging in to UOB TMRW.
Note: Messages in Inbox will be stored for up to 7 days.
Do I need to login to access my Push Notifications inbox?
You can tap the Push Notification to expand it without the need to log in.
Can I continue to receive Push Notifications on my new Phone?
Yes, you can do so by logging in to UOB TMRW on your new phone.
Can I delete messages that I no longer need?
No. The notifications will be automatically deleted after 7 days.