With effect from 16 December 2024, the Terms and Conditions Governing Digital Services, Terms and Conditions Governing Accounts and Services (Individual Customers) and UOB Cardmembers Agreement will be revised to reflect the revisions made to the E-Payment User Protection Guidelines published by the Monetary Authority of Singapore on 24 October 2024.
You may view the revised Terms and Conditions via the respective product and service webpages.

Please also visit the E-Payments User Protection Guidelines page here for more information.

Security

Security

Your online banking security remains our top priority, and we are committed to protecting you from scams.

Latest alerts and announcements

Latest alerts and announcements

Digital banking made safe

How UOB protects you

How UOB protects you

Enjoy full convenience and peace of mind when you bank online with our multi-layered security programme. Learn more about how we keep your transactions safe.

How you can protect yourself

How you can protect yourself

Stay safe with extra measures that you can do simply from anywhere - at home, at work, from your phone.

Kill Switch (Disable digital access and block your cards)

Kill Switch
(Disable digital access and block your cards)

This will disable your digital access to Personal Internet Banking, UOB TMRW app and block all your cards instantly.

3 ways to do so:

  • Call our 24-hour Fraud Hotline at 6255 0160  › Press 4 to activate Kill Switch Learn how
  • Call General Hotline at 1800 222 2121, press 1 (for English) or 2 (for Chinese) > press 1 > press 2
  • Make a report at our nearest UOB branch

Upon activating our self-service "kill switch" feature, you will receive two SMS notifications confirming the activation of the Kill Switch, which disables your digital access and blocks all your cards.

Any active digital login session will be terminated.

To re-activate your digital access, please call our General Hotline at 1800 222 2121 or visit your nearest UOB branch for assistance.If you wish to re-enable all your cards, please unblock them via the UOB TMRW app, or call our General Hotline at 1800 222 2121, or visit your nearest UOB branch for assistance.


Call Hotline Find UOB Branch

Frequently asked questions

chevron

Click here to read more.

Other services

Other services

We're here to help

Make TMRW yours, download now!