
Security
Your online banking security remains our top priority, and we are committed to protecting you from phishing scams.
Digital banking made safe

How UOB protects you
Enjoy full convenience and peace of mind when you bank online with our multi-layered security programme. Learn more about how we keep your transactions safe.

How you can protect yourself
Stay safe with extra measures that you can do simply from anywhere - at home, at work, from your phone.

Self-service "Kill Switch" feature
Disable your digital access instantly with our self-service “kill switch” feature, if you suspect that your account has been compromised.
3 ways to do so:
- Call our 24-hour Fraud Hotline at 6255 0160 › press 2
- Call General Hotline at 1800 222 2121, press 1 (for English) or 2 (for Chinese) › press 1 › press 2
- Make a report at our nearest UOB branch
Once the digital access is disabled, you will receive a SMS notification and any active login session will be logged out. Upon activating our self-service "kill switch" feature, our UOB Customer Service Officer will contact you within 24 hours to assist with your compromised bank account/cards.
To re-activate your digital access, please call our General Hotline at 1800 222 2121 or visit your nearest UOB branch for assistance.