Scam alert
Be on high alert for phishing emails leading you to enter your Microsoft Office login credentials. Click here for details. Call our 24/7 Fraud Hotline 62550160 if unsure.
Subscribe to our UOB Facebook page for the latest updates and advice on scams.

Security
Your online banking security remains our top priority, and we are committed to protecting you from phishing scams.
Latest alerts and announcements

Announcement
Get extra protection for your money
Digital scams are on the rise. Give your savings an added layer of security with the all-new UOB LockAway AccountTM and transfer in money to keep it locked away from digital scams.
Add on the UOB LockAway Account today for greater peace of mind, for money you don’t need everyday access to. Any withdrawal of funds must be done in-person at any of our UOB branches in Singapore.
Lock away any amount. No minimum, no maximum, no fall-below fees.
Insured up to S$75k by SDIC.

Announcement
Your payment and bank accounts are for your own use only.
- Do not disclose your payment accounts/credentials to anyone else.
- Do not let anyone else access, operate or control your payment accounts.
- Do not receive or transfer money for anyone else using your payment accounts, unless you know him/her and know where he/she is.
A person convicted of an offence under the CDSA may be liable for a fine of up to $250,000, imprisonment of up to five years, or both.

Alert
Received a suspicious email about unusual account activities from an suspicious email domain?
Verify the identity of the email sender by hovering over the sender’s name. The sender’s name may not match the email address. Be vigilant as scammers may be spoofing our UOB official email address to do so.

Announcement
How UOB protects you against malware scams
Malware scams are on the rise. As part of our ongoing efforts to ensure a safe and secure banking experience for you, we will be progressively enhancing our existing anti-scam security features to protect you from malware scams. Read on to find out more.

Alert
Received a screenshot of a PayNow receipt as “evidence” of a transaction?
PayNow transfers are immediate. Always verify the transaction through UOB Personal Internet Banking or UOB TMRW app. Scammers may forge a PayNow transfer receipt as proof of payment when there is no actual payment made, to deceive you into transferring your funds.

Alert
Is this a loans scam?
Watch out for scammers who impersonate licensed money lenders, with the use of documents purportedly issued by UOB, to deceive you into thinking you are signing a legitimate loan agreement. These fraudsters will also request you to make money transfers and claim that they are for “transaction fees” or “loan account activation” purposes.

Alert
Are these tickets from an authorised seller?
Watch out for scammers who claim that they are selling UOB Presale or UOB Reserved Tickets On-Sale to the upcoming Taylor Swift | The Eras Tour in Singapore and will trick you into providing your personal or banking details to “purchase” them on unverified links. Purchase tickets only from Ticketmaster, the authorised seller.
Latest alerts and announcements

Announcement
Get extra protection for your money
Digital scams are on the rise. Give your savings an added layer of security with the all-new UOB LockAway AccountTM and transfer in money to keep it locked away from digital scams.
Add on the UOB LockAway Account today for greater peace of mind, for money you don’t need everyday access to. Any withdrawal of funds must be done in-person at any of our UOB branches in Singapore.
Lock away any amount. No minimum, no maximum, no fall-below fees.
Insured up to S$75k by SDIC.

Announcement
Your payment and bank accounts are for your own use only.
- Do not disclose your payment accounts/credentials to anyone else.
- Do not let anyone else access, operate or control your payment accounts.
- Do not receive or transfer money for anyone else using your payment accounts, unless you know him/her and know where he/she is.
A person convicted of an offence under the CDSA may be liable for a fine of up to $250,000, imprisonment of up to five years, or both.

Alert
Received a suspicious email about unusual account activities from an suspicious email domain?
Verify the identity of the email sender by hovering over the sender’s name. The sender’s name may not match the email address. Be vigilant as scammers may be spoofing our UOB official email address to do so.

Announcement
How UOB protects you against malware scams
Malware scams are on the rise. As part of our ongoing efforts to ensure a safe and secure banking experience for you, we will be progressively enhancing our existing anti-scam security features to protect you from malware scams. Read on to find out more.

Alert
Received a screenshot of a PayNow receipt as “evidence” of a transaction?
PayNow transfers are immediate. Always verify the transaction through UOB Personal Internet Banking or UOB TMRW app. Scammers may forge a PayNow transfer receipt as proof of payment when there is no actual payment made, to deceive you into transferring your funds.

Alert
Is this a loans scam?
Watch out for scammers who impersonate licensed money lenders, with the use of documents purportedly issued by UOB, to deceive you into thinking you are signing a legitimate loan agreement. These fraudsters will also request you to make money transfers and claim that they are for “transaction fees” or “loan account activation” purposes.

Alert
Are these tickets from an authorised seller?
Watch out for scammers who claim that they are selling UOB Presale or UOB Reserved Tickets On-Sale to the upcoming Taylor Swift | The Eras Tour in Singapore and will trick you into providing your personal or banking details to “purchase” them on unverified links. Purchase tickets only from Ticketmaster, the authorised seller.
Funds from the UOB LockAway Account can only be withdrawn in person and not by any other means, including but not limited to online transactions, Personal Internet Banking, Mobile Services, cheque, ATM withdrawals and debit instructions given through the Call Centre Service. For the avoidance of doubt, debit instructions will only be accepted for the UOB LockAway Account if you provide the debit instruction in person at any of our branches in Singapore. Watch this space for more information and refer to our FAQs
Digital banking made safe
How UOB protects you
Enjoy full convenience and peace of mind when you bank online with our multi-layered security programme. Learn more about how we keep your transactions safe.
How you can protect yourself
Stay safe with extra measures that you can do simply from anywhere - at home, at work, from your phone.

Self-service "Kill Switch" feature
Disable your digital access instantly with our self-service “kill switch” feature, if you suspect that your account has been compromised.
3 ways to do so:
- Call our 24-hour Fraud Hotline at 6255 0160 › press 2
- Call General Hotline at 1800 222 2121, press 1 (for English) or 2 (for Chinese) › press 1 (to report a case) › press 2 (to activate Kill Switch)
- Make a report at our nearest UOB branch
Once the digital access is disabled, you will receive a SMS notification and any active login session will be logged out. Upon activating our self-service "kill switch" feature, our UOB Customer Service Officer will contact you within 24 hours to assist with your compromised bank account/cards.
To re-activate your digital access, please call our General Hotline at 1800 222 2121 or visit your nearest UOB branch for assistance.
Things you should know
Frequently asked questions
Click here to read more.
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