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Scam Alerts

Scam alert: 17 Apr 2025
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Beware of impersonation scams

Beware of impersonation scams

Bank staff and Singapore Government officials will NEVER ask members of the public to do the following over the phone:

  1. Ask you to transfer money, withdraw cash or buy physical commodities such as gold and pass to another person;
  2. Ask you to disclose banking details, including sharing the details on your mobile phone screen;
  3. Ask you to install mobile apps from unofficial app stores;
  4. To expect a call from or transfer your call to a person with another organization, for example from a bank staff to Police or government officials.

If you receive an SMS from the bank, make sure it is sent from the bank’s Sender ID and not from a mobile phone number.

Scammers may cite your personal information (e.g. full name or NRIC number) to appear legitimate. Do not automatically trust someone just because he/she has your personal information.

Remember these tips to help you #BeCyberSavvy:

  1. Do not click on suspicious links provided in unsolicited SMSes and emails. You can download the ScamShield App on your mobile app to detect scam SMSes and calls.
  2. If in doubt, verify the authenticity of the information with the our official website or sources of the authorities, UOB or the organization represented to youor bank or staff, and insurance agents.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
  4. Never hand over cash or property to someone who claims to be a government official
  5. Stay calm and cease any communication with the suspected party immediately.
  6. Contact UOB Fraud Hotline or visit the nearest police station for assistance.

Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses.

For more information on how to protect yourself against scams, please visit www.scamshield.gov.sg

Impersonation Scam

Impersonation Scam

Be on high alert for unsolicited calls from local mobile numbers, with scammers impersonating WeChat, UnionPay, or Alipay staff. Typically, the scammer informs victims that fees will be automatically deducted from their bank accounts linked to WeChat, UnionPay, or Alipay unless they cancel the subscriptions associated with these services. To cancel these subscriptions, victims must verify their identities by providing personal information, make transfers to bank accounts purportedly opened for the victim, withdraw cash or buy gold bars and pass to the caller or associates. To bolster their credibility or pressure victims, scammers send fake documents containing victims’ personal information via WhatsApp, impersonate MAS officers, claim victims' bank accounts are involved in money laundering. They may also send fake court orders or arrest warrants.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 62550160. Listen carefully and select the appropriate option to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking/ UOB TMRW app or Credit & Debit Cards or Both.

Remember these tips to help you #BeCyberSavvy:
  1. Always verify the legitimacy of information by checking with official source.
  2. Always verify the website that you are browsing. Lookout from misspellings or unusual domain.
  3. Check out the reviews of the ecommerce seller / buyer.
  4. Do not accede to ecommerce seller / buyer’s request to click on links or sideload application into your device.
  5. Do not disclose your personal or banking information (card details, OTPs, credit card or ATM Pin) to anyone.
  6. Card or ATM pin is not needed for online purchases.
  7. Pay attention to any suspicious SMS OTPs received.
  8. Report any fraudulent transactions to your bank immediately.
  9. Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.
Impersonation Scam

Impersonation Scam

Beware of scammers impersonating as government officials, bank staff, and insurance agents contacting victims through phone, video calls or text messages. Scammers, who speak with local accent, may wear government uniforms and display official logos to deceive victims. They may also show bank accounts opened for victims, fake identity card or arrest warrants to intimidate victims to comply. Victims may be asked to pay outstanding charges, or transfer funds to a bank account which the authorities have supposedly set up for the victims. While the bank account will show the victim’s name, it does not belong to the victim but to a person controlled by the scammers.

Remember these tips to #BeCyberSavvy:

  1. Do not click on suspicious links provided in unsolicited SMSes and emails. You can download the ScamShield App on your mobile app to detect scam SMSes and calls.
  2. If in doubt, verify the authenticity of the information with the official website or sources of the authorities, UOB or the organization represented to you.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
  4. Stay calm and cease any communication with the suspected party immediately.
  5. Contact UOB Fraud Hotline or visit the nearest police station for assistance.


Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or visit go.uob.com/reportscam for immediate steps to take to prevent further losses.
Phishing Scam

Phishing Scam

Be on high alert for scammers who typically offer “attractive” deals to phish your personal banking information using fake payment websites or through social media messages. Sometimes, scammers may impersonate interested buyers or government officials to phish your personal banking information.

Sharing online banking credentials such as credit card details, OTPs, card or ATM Pin could potentially expose you to unauthorised banking transactions including ATM withdrawals.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 62550160. Listen carefully and select the appropriate option to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking/ UOB TMRW app or Credit & Debit Cards or Both.

Remember these tips to help you #BeCyberSavvy:

  1. Always verify the legitimacy of information by checking with official source.
  2. Always verify the website that you are browsing. Lookout from misspellings or unusual domain.
  3. Check out the reviews of the ecommerce seller / buyer.
  4. Do not accede to ecommerce seller / buyer’s request to click on links or sideload application into your device.
  5. Do not disclose your personal or banking information (card details, OTPs, credit card or ATM Pin) to anyone.
  6. Card or ATM pin is not needed for online purchases.
  7. Pay attention to any suspicious SMS OTPs received.
  8. Report any fraudulent transactions to your bank immediately.
  9. Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.
Phishing Scam

Phishing Scam

Beware of phishing emails from scammers claiming to be from UOB requesting you to activate your Digital Token via email. As scammers may be spoofing our UOB official email address to trick you into clicking on the phishing link, ensure that you verify the identity of the email sender by hovering over the sender’s name. The sender’s name may not match the email address.

Remember these tips to help you #BeCyberSavvy:
1. Do not click on suspicious links provided in unsolicited emails.
2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
4. The Bank will not send email or clickable link to activate or reactivate digital token.
5. Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.

Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses. Call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure.

Chinese digital subscription services Impersonation Scam

Chinese digital subscription services Impersonation Scam

The Singapore Police Force advises the public to be on high alert for scammers impersonating as staff from Chinese services such as Tencent, WeChat or UnionPay. Such scams involve free trial subscriptions which victims may have signed up for (e.g insurance coverage, in-app anti-harassment functions, WeChat subscriptions)

Scammers would typically ask victims to verify their identities and bank accounts, by requiring them to provide their personal information and to make monetary transfers to various bank accounts. The victims were assured that their monies would be refunded upon successful verification. In some of the cases, the scammer would guide the victim through WhatsApp's screen sharing function to increase the bank transaction limit and perform the bank transfers.

Avoid falling for such impersonation scams through these tips to #BeCyberSavvy:

  1. Add the ScamShield app and set security features (e.g. set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets).
  2. Do not send money to anyone you do not know or have not met in person before. Do not disclose your personal information, bank/card details and One-Time Passwords (OTPs) to anyone.
  3. Check for scam signs with official sources (e.g. call the Anti-Scam Helpline on 1799 or visit www.scamalert.sg), or with someone you trust.
  4. Look out for tell-tale signs of a phishing website. Do not click on dubious URL links provided by anyone you do not know or have not met in person before.
  5. Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately.
  6. Activate Money Lock to protect your account balances by restricting unauthorised withdrawals from being made on your account.
Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses, or call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure.

Fake Tickets E-commerce Scam

Fake Tickets E-commerce Scam

Snagged a ‘good deal’ on social media for WATERBOMB SINGAPORE 2024 tickets? Be cautious of scammers offering fake tickets with convincing screenshots or videos, claiming to have trouble transferring the tickets, only to become uncontactable after payment.
Remember these tips to #BeCyberSavvy:

  1. Use payment options that only release payment to sellers upon delivery.
  2. Avoid making advance payments or direct bank transfers - this does not offer any protection to buyers.
  3. Arrange for physical meet-up with sellers to verify the authenticity of the physical tickets. Bear in mind that the party you are dealing with online is a stranger.
  4. Report the fraudulent advertisements to the social media and e-commerce platforms.
  5. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.


Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses, or call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure.
Subscribe to our UOB Facebook page for the latest updates and advice on scams
Is this an authentic fixed deposit promotion from UOB?

Is this an authentic fixed deposit promotion from UOB?

Be on the lookout for scammers offering fake fixed deposit promotions and sharing fake UOB name cards to impersonate themselves as a UOB employee. We will not send you promotional messages or request for your personal information from a mobile number. If in doubt, always verify with official UOB sources such as our websites or branches.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or visit go.uob.com/reportscam for immediate steps to take to prevent further losses.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Fake Loans Platform Phishing Scam

Fake Loans Platform Phishing Scam

Be on high alert for fake UOB websites offering loans that may trick you into giving away your banking credentials and card details. You can verify the authenticity of UOB Singapore websites by verifying if the web domain comes from “uob.com.sg” or “uobgroup.com”.
Remember these tips to #BeCyberSavvy:

  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.


Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses, or call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure. Subscribe to our UOB Facebook page for the latest updates and advice on scams
Fake Concert Tickets E-commerce Scam

Fake Concert Tickets E-commerce Scam

Watch out for scammers on social media who claim to resell concert tickets, but will go missing or remain uncontactable as soon as you transfer funds to them.
To avoid falling prey to such scams, purchase tickets only from authorised sellers, such as https://kkday.me/WaterbombUOB.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses, or call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Impersonation Phone call Scam

Impersonation Phone call Scam

Beware of scammers impersonating as UOB officers and contacting victims through phone calls or text messages. Victims may be asked to pay outstanding credit card charges, or verify unauthorised card applications or transactions.
Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages. You can download the ScamShield App on your mobile app to detect scam SMSes and calls.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate message from UOB?

Is this a legitimate message from UOB?

Be on high alert and look out for scammers who are impersonating UOB employees, and sending private messages to persuade victims to invest in fraudulent financial products.
If in doubt, always verify with official UOB sources such as our websites or branches.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate Fixed Deposits promotion?

Is this a legitimate Fixed Deposits promotion?

Be on high alert for telltale signs of spoofed messages that impersonate UOB to lure you into a scam.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate UOB website?

Is this a legitimate UOB website?

Be on high alert for fake UOB websites that attempt to steal your banking credentials.
These are not official UOB websites:
❌ uoblife.com
❌ uob-login-sg.homes
❌ uob.finance
❌ oub-login.xyz
❌ gokeel.com
❌ unitedkingdominvestment.in

To protect yourself, always double check the website URL before providing your personal internet banking login details.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Fake buyers phishing scam alert!

Fake buyers phishing scam alert!

Be on high alert for scammers on eCommerce platforms who pretend to make a payment to purchase goods from you, then attempt to trick you into sharing your personal and banking details “to receive this payment” through a phishing website.
Can you spot all the red flags in the screenshots?
🚩 Sender’s email is a personal email.
🚩 The website URL is not legitimate (ltpro.shop).
🚩 You are asked to provide your bank account details for balance withdrawal outside of the eCommerce app.
🚩 You are asked to provide card details or log in to internet banking to receive payments. This might potentially be a phishing website to steal your banking credentials which result in fraudulent transactions.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate UOB website?

Is this a legitimate UOB website?

Watch out for multiple phishing websites allegedly from UOB that trick you into releasing your banking credentials and card details. You can verify the authenticity of UOB Singapore website by checking if it comes from “uob.com.sg” or “uobgroup.com”.
These are not official UOB websites:
❌ uoblife.com
❌ uob-login-sg.homes
❌ uob.finance

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this promotion too good to be true?

Is this promotion too good to be true?

Watch out for unsolicited messages offering New Year Fixed Deposit promotions with free gifts. Scammers may impersonate UOB employees and use fake UOB statements to trick you into transferring money to them.
Do remain vigilant this festive season. Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Being directed to an internet banking website to enter your banking credentials?

Being directed to an internet banking website to enter your banking credentials?

Beware of fake websites that phish for your banking credentials to join an unsolicited lucky draw by sending an e-Hongbao. Always check the website URL before providing your details.
Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Does this website look dubious?

Does this website look dubious?

Watch out for illegal websites offering fake UOB bank statements and card templates that may be used in criminal activities. You should also be wary of scammers who may trick you with such fake UOB bank statements and cards.
Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Received an unsolicited message about an overseas inheritance from a foreign bank?

Received an unsolicited message about an overseas inheritance from a foreign bank?

Stay calm, and do not pay a ‘token sum’ to ‘release’ the inheritance amount. If it sounds too good to be true, it probably is, as scammers might be fooling you using fake bank documents.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or visit go.uob.com/reportscam for immediate steps to take to prevent further losses.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate payment SMS notification from UOB?

Is this a legitimate payment SMS notification from UOB?

Be vigilant of scammers who pose as UOB employees and trick you with bogus payment requests. Please also be reminded that we will never send you clickable links in messages and emails.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
UOB Fraud Detection Centre Impersonation Scam

UOB Fraud Detection Centre Impersonation Scam

Received a suspicious call from someone claiming to be from UOB asking about fraudulent transactions such as a Telegraphic Transfer? Be vigilant as scammers may be spoofing our UOB official phone numbers to do so. Please also be reminded that we will never ask for your banking credentials or transfer your line to police or other law enforcement entities. If in doubt, call our dedicated 24/7 Fraud Hotline 6255 0160 to verify.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Visit go.uob.com/reportscam for immediate steps to take to prevent further losses.

Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Did you receive an email asking you to pay a fee to receive an overseas fund transfer?

Did you receive an email asking you to pay a fee to receive an overseas fund transfer?

Be alert, and always verify the legitimacy of such requests as scammers may be impersonating banks to fool you.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes, Whatsapp and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams
Is this a legitimate loan document from UOB?

Is this a legitimate loan document from UOB?

Be vigilant of scammers who pose as licensed moneylenders using fake documents with UOB logo to trick you using unsolicited WhatsApp messages.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes, WhatsApp and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.

Please click here to learn more of the other scam threats.

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