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News and announcements

Scam Alerts

Scam alert: 24 Apr 2024
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Impersonation Phone call Scam

Impersonation Phone call Scam

Beware of scammers impersonating as UOB officers and contacting victims through phone calls or text messages. Victims may be asked to pay outstanding credit card charges, or verify unauthorised card applications or transactions.
Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages. You can download the ScamShield App on your mobile app to detect scam SMSes and calls.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate message from UOB?

Is this a legitimate message from UOB?

Be on high alert and look out for scammers who are impersonating UOB employees, and sending private messages to persuade victims to invest in fraudulent financial products.
If in doubt, always verify with official UOB sources such as our websites or branches.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this an authentic fixed deposit promotion from UOB?

Is this an authentic fixed deposit promotion from UOB?

Be on the lookout for scammers offering fake fixed deposit promotions and sharing fake UOB name cards to impersonate themselves as a UOB employee. We will not send you promotional messages or request for your personal information from a mobile number. If in doubt, always verify with official UOB sources such as our websites or branches.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or visit go.uob.com/reportscam for immediate steps to take to prevent further losses.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate Fixed Deposits promotion?

Is this a legitimate Fixed Deposits promotion?

Be on high alert for telltale signs of spoofed messages that impersonate UOB to lure you into a scam.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate UOB website?

Is this a legitimate UOB website?

Be on high alert for fake UOB websites that attempt to steal your banking credentials.
These are not official UOB websites:
❌ uoblife.com
❌ uob-login-sg.homes
❌ uob.finance
❌ oub-login.xyz
❌ gokeel.com
❌ unitedkingdominvestment.in

To protect yourself, always double check the website URL before providing your personal internet banking login details.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Fake buyers phishing scam alert!

Fake buyers phishing scam alert!

Be on high alert for scammers on eCommerce platforms who pretend to make a payment to purchase goods from you, then attempt to trick you into sharing your personal and banking details “to receive this payment” through a phishing website.
Can you spot all the red flags in the screenshots?
🚩 Sender’s email is a personal email.
🚩 The website URL is not legitimate (ltpro.shop).
🚩 You are asked to provide your bank account details for balance withdrawal outside of the eCommerce app.
🚩 You are asked to provide card details or log in to internet banking to receive payments. This might potentially be a phishing website to steal your banking credentials which result in fraudulent transactions.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate UOB website?

Is this a legitimate UOB website?

Watch out for multiple phishing websites allegedly from UOB that trick you into releasing your banking credentials and card details. You can verify the authenticity of UOB Singapore website by checking if it comes from “uob.com.sg” or “uobgroup.com”.
These are not official UOB websites:
❌ uoblife.com
❌ uob-login-sg.homes
❌ uob.finance

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this promotion too good to be true?

Is this promotion too good to be true?

Watch out for unsolicited messages offering New Year Fixed Deposit promotions with free gifts. Scammers may impersonate UOB employees and use fake UOB statements to trick you into transferring money to them.
Do remain vigilant this festive season. Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Being directed to an internet banking website to enter your banking credentials?

Being directed to an internet banking website to enter your banking credentials?

Beware of fake websites that phish for your banking credentials to join an unsolicited lucky draw by sending an e-Hongbao. Always check the website URL before providing your details.
Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Does this website look dubious?

Does this website look dubious?

Watch out for illegal websites offering fake UOB bank statements and card templates that may be used in criminal activities. You should also be wary of scammers who may trick you with such fake UOB bank statements and cards.
Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Received an unsolicited message about an overseas inheritance from a foreign bank?

Received an unsolicited message about an overseas inheritance from a foreign bank?

Stay calm, and do not pay a ‘token sum’ to ‘release’ the inheritance amount. If it sounds too good to be true, it probably is, as scammers might be fooling you using fake bank documents.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or visit go.uob.com/reportscam for immediate steps to take to prevent further losses.

Remember these tips to #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a legitimate payment SMS notification from UOB?

Is this a legitimate payment SMS notification from UOB?

Be vigilant of scammers who pose as UOB employees and trick you with bogus payment requests. Please also be reminded that we will never send you clickable links in messages and emails.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails or messages.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
UOB Fraud Detection Centre Impersonation Scam

UOB Fraud Detection Centre Impersonation Scam

Received a suspicious call from someone claiming to be from UOB asking about fraudulent transactions such as a Telegraphic Transfer? Be vigilant as scammers may be spoofing our UOB official phone numbers to do so. Please also be reminded that we will never ask for your banking credentials or transfer your line to police or other law enforcement entities. If in doubt, call our dedicated 24/7 Fraud Hotline 6255 0160 to verify.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Visit go.uob.com/reportscam for immediate steps to take to prevent further losses.

Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Did you receive an email asking you to pay a fee to receive an overseas fund transfer?

Did you receive an email asking you to pay a fee to receive an overseas fund transfer?

Be alert, and always verify the legitimacy of such requests as scammers may be impersonating banks to fool you.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes, Whatsapp and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams
Is this a legitimate loan document from UOB?

Is this a legitimate loan document from UOB?

Be vigilant of scammers who pose as licensed moneylenders using fake documents with UOB logo to trick you using unsolicited WhatsApp messages.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes, WhatsApp and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Received a suspicious email requiring for your Microsoft Office login credentials?

Received a suspicious email requiring for your Microsoft Office login credentials?

Be on high alert for phishing emails leading you to enter your Microsoft Office login credentials, which could potentially result in stolen credentials abused by scammers to perform nefarious activities.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Received a suspicious email about unusual account activities from an suspicious email domain?

Received a suspicious email about unusual account activities from an suspicious email domain?

Verify the identity of the email sender by hovering over the sender’s name. The sender’s name may not match the email address. Be vigilant as scammers may be spoofing our UOB official email address to do so.
Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses. Subscribe to our UOB Facebook page for the latest updates and advice on scams.
Is this a fake UOB banking app?

Is this a fake UOB banking app?

Beware of scammers asking you to download a fake UOB MightyBiz app. This is a malware that will steal your personal and banking details when installed on your phone.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.

Subscribe to our UOB Facebook page for the latest updates and advice on scams.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Is this a legitimate invite from UOB?

Is this a legitimate invite from UOB?

Watch out for a fake invitation to attend a Meet and Greet session with Taylor Swift. This is untrue and is not issued by UOB.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
Suspect that you have been scammed? Visit go.uob.com/reportscam for immediate steps to take to prevent further losses. Call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure.
Is this a legitimate document from UOB?

Is this a legitimate document from UOB?

Be on high alert for scammers posing as UOB employees with fake signatures or documents scamming you to transfer money to them.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.

Subscribe to our UOB Facebook page for the latest updates and advice on scams.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.


For more information, please visit uob.com.sg/security.
Received a screenshot of a PayNow receipt as “evidence” of a transaction?

Received a screenshot of a PayNow receipt as “evidence” of a transaction?

PayNow transfers are immediate. Always verify the transaction through UOB Personal Internet Banking or UOB TMRW app. Scammers may forge a PayNow transfer receipt as proof of payment when there is no actual payment made, to deceive you into transferring your funds.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.

Subscribe to our UOB Facebook page for the latest updates and advice on scams.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.


For more information, please visit uob.com.sg/security.
Watch out for malware-infected apps scam

Watch out for malware-infected apps scam

Scammers may trick you into downloading a bogus app from a phishing link that asks for your internet banking login credentials or credit card details.

If you are an Android smartphone user and are asked to download an “APK” file, you should instead download it directly from Google Play Store.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
  4. Download mobile applications only from official app stores. Do not install from untrusted sources.
  5. Keep your phone OS and apps updated.
  6. Install reputable security software to keep your phone secure.
  7. It is recommended that you use biometric authentication for enhanced security.
  8. Protect your phone be using malware security scans.
For more information, please visit uob.com.sg/security.
Is this a loans scam?

Is this a loans scam?

Watch out for scammers who impersonate licensed money lenders, with the use of documents purportedly issued by UOB, to deceive you into thinking you are signing a legitimate loan agreement. These fraudsters will also request you to make money transfers and claim that they are for “transaction fees” or “loan account activation” purposes.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.

Subscribe to our UOB Facebook page for the latest updates and advice on scams.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
For more information, please visit uob.com.sg/security.
Are these tickets from an authorised seller?

Are these tickets from an authorised seller?

Watch out for scammers who claim that they are selling UOB Presale or UOB Reserved Tickets On-Sale to the upcoming Taylor Swift | The Eras Tour in Singapore and will trick you into providing your personal or banking details to “purchase” them on unverified links. Purchase tickets only from Ticketmaster, the authorised seller.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.

Subscribe to our UOB Facebook page for the latest updates and advice on scams.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
For more information, please visit uob.com.sg/security.
Be on high alert for an impersonation scam

Be on high alert for an impersonation scam

Watch out for scammers who impersonate UOB employees and trick you into providing your personal or internet banking details.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 6255 0160. Press ‘1’ to report a case or ‘2’ to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking and UOB TMRW app.

Remember these tips to help you #BeCyberSavvy:
  1. Do not click on suspicious links provided in unsolicited SMSes and emails.
  2. If in doubt, verify the authenticity of the information with our official website or sources.
  3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
For more information, please visit uob.com.sg/security.

Please click here to learn more of the other scam threats.

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