Contactless ATM

  • contactless-cash-withdrawalcontactless-cash-withdrawal

    Tap your phone. Get your cash. Only at UOB ATMs.

    Simply tap your phone and key in your ATM PIN for speedier cash withdrawals
    on the go.

About

With Contactless Cash Withdrawals, you can now withdraw cash easily and quickly with a tap of your phone instead of inserting your ATM card. UOB is the first bank in Southeast Asia to launch Near Field Communication (NFC) enabled Automatic Teller Machines (ATM) that allows you to truly go digital.

How to

Get started

To enjoy the convenience of Contactless Cash Withdrawals, add your UOB Visa or MasterCard Debit Card to your mobile phone on MightyPay (Android users) or ApplePay (iPhone users).

Click on the icons below for a step-by-step guide on adding your UOB Visa or MasterCard Debit Card.

 

Mighty Pay
(Android Users)
Find out more

Apple Pay
(iOS Users)
Find out more

How to perform a Contactless Cash Withdrawal at the ATM

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1. Tap your device on the contactless symbol, and select your card with ATM access

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2. Key in your ATM PIN

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3a. Start your transaction; or

3b. Collect your cash if you have enabled your preset withdrawal settings.

Preset Withdrawal Settings
With Preset Withdrawal Settings, you can now preset your preferred withdrawal amount for a quicker and more convenient cash withdrawal experience. Follow the steps below to enable or disable your preset withdrawal settings.
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1. In your Mighty app, select "Contactless ATM" in the "Services" menu

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2. Tap on the card you wish to make preset withdrawals from

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3. Tap on toggle for Preset Withdrawal

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4. Indicate your preference on Debiting Account, Withdrawal amount and Display of Balance

Compatible UOB Cards

Android users will be able to add their UOB ATM card to Mighty Pay to enjoy contactless withdrawal features.

Don't have a UOB Visa or MasterCard Credit or Debit Card?
Click on the cards above to find out more and to apply.

FAQ

  • Q1. What is Contactless Cash Withdrawal?
    UOB is the first bank in Southeast Asia to allow you to perform a Contactless Cash Withdrawal.
    Using your supported mobile device, you can now initiate cash withdrawals from our Contactless ATMs (an ATM with a Contactless reader), instead of inserting your banking card.

  • Q2. What are default withdrawal settings?
    You can preset your withdrawal settings via UOB Mighty, indicating your withdrawal amount, account to withdraw from and balance display or receipt, so that there is no need to make those selections on screen. You will receive your cash after you key in your ATM pin.

  • Q3. What if I don’t want to withdraw my default amount of cash?
    You can enable and disable this function with the toggle in your contactless withdrawals options via UOB Mighty. If this function is turned off, you will be guided by the menu to enter the amount you wish to withdraw each time.

  • Q4. Can I set different default withdrawal settings for my different cards with ATM access?
    Yes. If you have more than one card enabled for ATM cash withdrawal, you can preset different default withdrawal settings for each card.

  • Q5. Who can withdraw cash via the Contactless ATMs?
    All personal current / savings account holders, holding any of the compatible UOB cards, are able to enjoy Contactless Cash Withdrawal service.

  • Q6. Where can I find a Contactless ATM?
    Contactless ATMs are everywhere. And we are continuing to deploy more. View all Contactless ATMs.

  • Q7. Are there charges for Contactless Cash Withdrawal?
    No. There are no additional charges applicable for Contactless Cash Withdrawal. However, interest, fees and charges to your debit card or credit card still apply and remain unchanged.

Q8. What is your security policy?
We are committed to meeting and exceeding all industry standards. Protecting your transaction is our job and we take it very seriously.

Contactless Cash Withdrawal from a Contactless ATM is as secure as using your physical ATM card. You will still be required to enter your Card Pin on the ATM Pin Pad. As an added layer of security, for the Contactless ATM to recognize your card, you have to unlock the ApplePay™ or Mighty Pay wallet with your fingerprint, Face ID or passcode*.

*For Mighty Pay, entering your Wallet PIN is not required, unless you have set the Payment Limit to $0.
  • Q9. How do I get started?
    You will first need to add your UOB Visa or MasterCard Debit or Credit Card on ApplePay™ or Mighty Pay.
    You can also add your UOB ATM Card to Mighty Pay for this service if you are using an Android device

    Get step by step instructions to add your card on ApplePay™ and Mighty Pay.

    After which, at the Contactless ATM,
    • Select your UOB Visa and MasterCard Debit/Credit Card on ApplePay™, or select your UOB Visa and MasterCard Debit/Credit Card or UOB ATM Card Mighty Pay.
    • Hold your device over the contactless symbol on the ATM, and access the card in either ApplePay™ or Mighty Pay
    • Enter your Card Pin at the ATM key pad to start your transaction.

  • Q10. What are the services that are supported on the Contactless ATM?
    Currently, only cash withdrawal is supported. To access the rest of the ATM services, you may use your physical card.

  • Q11. What is the withdrawal limit for Contactless Cash Withdrawal?
    The withdrawal limit is the same as your physical card.

  • Q12. Is Contactless Cash Withdrawal considered a cash advance transaction?
    No. A cash withdrawal using an added credit card on ApplePay™ or Mighty Pay is not considered a cash advance transaction. That is the reason why you will need to link your UOB Visa and MasterCard Credit Card to a current or saving account.

    Visit the nearest branch to link your UOB Visa and MasterCard Credit Card to current or savings account.

  • Q13. How can I check my balances after a cash withdrawal?
    After your cash withdrawal from the Contactless ATM, you may choose to display your account balance on the ATM screen or via a printed receipt.

    You can also view the cash withdrawal transaction via UOB Mighty or Personal Internet Banking in the history of the linked current or saving account.

  • Q14. Will I receive transaction alerts through SMS or email for cash withdrawal from Contactless ATM?
    Yes. You will receive transaction alerts based on your current setting on ATM cash withdrawal threshold.
    To change the threshold to receive transaction alerts, sign in to Personal Internet Banking.

ApplePay™ terms and conditions apply. View here.