Update to Complimentary Lounge Access

With effect from 29 December 2023, the existing Mastercard Airport Experiences provided by LoungeKey will be replaced with Mastercard Travel Pass provided by DragonPass. Click here for more details.

Mastercard Travel Pass provided by DragonPass

The Mastercard Travel Pass is a wholly digital proposition that provides cardholders with a safe and convenient airport travel experience.

• 6 complimentary lounge access visits a year to over 1,300 airport lounges in more than 140 countries worldwide
• Download the Mastercard Travel Pass app or visit mastercardtravelpass.dragonpass.com to register and enjoy the airport lounge access

Terms and Conditions:
Registration is required via the Mastercard Travel Pass provided by DragonPass mobile application or at mastercardtravelpass.dragonpass.com with your UOB Lady’s Solitaire Metal Card. UOB Lady’s Solitaire Metal Cardmembers must present their mobile access card or membership certificate to access a participating lounge. A valid boarding pass and an acceptable form of identification may also be required. UOB Lady’s Solitaire Metal Cardmembers can choose to bring along any accompanying guest(s) to utilise the lounge at a per person, per visit fee of USD$32, provided always that the guest is a travelling companion. Terms and Conditions apply, please visit mastercardtravelpass.dragonpass.com for details.

Complimentary Airport Limousine Rides

Each cardholder is entitled to One complimentary airport transfer per year. Click here for details.

Complimentary Lounge Access

Complimentary visits are for cardholders only. Subsequent visits and accompanying guest visits are chargeable at USD$32 per visit. Click here for details.

Ascott Serviced Apartments & Hotels

The Ascott Limited (Ascott) spans across more than 190 cities and over 30 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. At our serviced apartments and hotels, we want to anticipate you every need to make your stay an absolute pleasure. Built for movers and shakers and established in the prime business districts of key cities, we want you to be in the heart of the action, close to the pulse of what matters most - supported by our discreet, personal service and elegant lifestyle offerings around the world.

Book and confirm your reservation with your Mastercard at Ascott Star Rewards (ASR) participating properties worldwide to enjoy 1 night free, with minimum 3 nights’ stay via https://www.discoverasr.com/en/member/partner/mc.

Terms & Conditions:

• The Promotion is valid from 15 June 2021 to 30 June 2024.
• The Promotion is valid for new reservations made where the duration of stay falls within the Promotion Period.
• Mastercard cardholders must register to be an Ascott Star Rewards member to enjoy the Promotion.
• Bookings made under ‘One Night Free’ Programme are modifiable and cancellable within the Promotion Period.
• Bookings must be guaranteed with an eligible Mastercard at point of booking.
• Rates and rate inclusions are subject to change without further notice and are non-negotiable, non-transferable and non-commissionable.
• Reservation must be made in advance, prior to arrival and is subject to availability. Blackout dates may apply; please check with the individual serviced residence before booking.
• The Promotion may be applicable to specific room types and subject to the serviced residence’s minimum stay requirement (if any); please check with the individual serviced residence before booking.
• The Promotion is only valid via Ascott’s direct booking channels (website and mobile application).
• Mastercard cardholders must present an eligible Mastercard upon check-in and must make payment with their eligible Mastercard to enjoy the promotion rates.
• This offer is not valid for existing reservations and cannot be used in conjunction with any other promotions, partner offers, third-party websites, corporate and promotional rates.
• Ascott will not be able to exchange the discount for cash, other privileges or value-adds, nor will be able to transfer the discount to another guest.
• Mastercard and Ascott reserve the right to vary the Promotion and the terms and conditions applicable to the same or to withdraw or discontinue the Promotion without prior notice or liability to any party.
• Ascott’s guarantee and cancellation policy applies. Visit http://www.the-ascott.com/en/guaranteeandcancellationpolicy.html for details.
• Ascott Star Rewards programme terms and conditions apply.

HoteLux

HoteLux is a membership-based luxury hotel reservation app with instant booking confirmation. HoteLux members enjoy member exclusive benefits and promotions.

World Elite Mastercard cardholders enjoy complimentary 12 months HoteLux Elite Plus Membership (worth USD499 membership fee + 2,000 HoteLux points)

Eligible Cardholder Markets: Hong Kong, Indonesia, Macao, Singapore, South Korea, Thailand

To enjoy the complimentary upgrade:

1. Download the Hotelux app and sign up as a member
2. In the user profile page (top left of the homepage), click on current membership status
3. Select "Join Hotelux Elite" at the bottom of the page
4. Select "World and World Elite Mastercard"
5. Key in the first 6 digits of your World or World Elite Mastercard
6. You have now been upgraded

Terms & Conditions:

The Offer is valid from 1 October 2021 to 30 September 2024 both dates inclusive. The Offer is applicable to all World Elite and World Mastercard cards issued in the applicable Asia Pacific countries: Hong Kong, Indonesia, Macao, Singapore, South Korea, Thailand. The Offer cannot be used in conjunction with other promo codes. The Offer is only applicable when made with a Mastercard card upon checkout. The products and services offered under the Offers are provided solely by Hotelux, under such terms and conditions as determined by Hotelux. The offer can only be redeemed once per unique user ID, for new users only. For users who have redeemed any form of Hotelux status match offer in the past will not be eligible for this offer.

Held Tables

Please call the number at the back of your card or visit travel.mastercard.com to make your reservation.

Terms & Conditions:

• Offer is subject to availability and valid for eligible Mastercard® cardholders with cards issued in Asia Pacific.
• Program is valid from 01 January 2023 to 31 December 2023, unless stated otherwise.
• Blackout dates apply.
• To enjoy this offer Mastercard Held Tables Program, you must pay the price in full for the goods/services associated with the offer with a valid and eligible Mastercard card.
• Reservation must be made prior and is subject to availability and determined at the time of booking with a maximum of six (6) person per reservation.
• Reservation is non-transferable and value-add may not be resold, is non-refundable, non-exchangeable for cash, or other goods and services.
• Offer not to be used in conjunction with any other promotions.
• Participating restaurants’ general reservation terms and cancellation policies apply.
• Eligible Mastercard cardholders may be required to provide proof of age in order to redeem alcoholic beverage as part of any value-add.
• It may be possible for customers to substitute a complimentary item forming part of the value-add for a different menu item of the same or lower value where that item is not suitable for them, at the discretion of the participating restaurant. Please check with the participating restaurant staff for options for substitution.
• The value-add may contain allergens and the restaurant will not be responsible for any adverse effects occurring as a result of the eligible Mastercard cardholders using it. This includes, without limitation, any allergic reactions, or for any other loss, damage or injury suffered, sustained or incurred by the customers.
• The goods and services described herein are offered and provided by third party merchants and Mastercard is not responsible for any losses related to the offer, fulfillment or use of goods or services.
• Mastercard and the participating restaurants reserve the right to vary/amend the privileges or terms and condition without prior notice. Mastercard's decision on all matters relating to the privileges or terms and conditions will be at its absolute discretion and will be final and binding on all participants.
• Eligible Mastercard cardholders shall assume the responsibility to honor the reservation. If cardholder fails to show up for the reservation, the participating restaurants will have sole discretion to release the table after holding the reservation for 15 minutes.
• Mastercard may terminate this Program and/or change the list of participating restaurants at any time without prior notice.

Complimentary Travel Insurance

For the greatest peace of mind, enhanced protection options are available to ensure that your health and safety needs while traveling are promptly and efficiently met. These include:

• Comprehensive Travel Insurance inclusive of Accidental Death and medical expenses coverage for Cardholder and family members (including spouse and up to 3 children).
• Travel inconvenience benefits and Emergency Travel Assistance.
• Trip Cancellation/Interruption Insurance provides travel-related protection for cardholders against unexpected, nonrefundable cancellation or interruption of prepaid travel arrangements when they purchase their tickets with their World Elite card subject to the terms and conditions of the policy.

Plus, Mastercard has made the claims process faster and easier than ever. To file a claim, simply click here.

Terms & Conditions:

• Please refer to the relevant documents from your card issuer for more details.
• All the above insurances are subjected to Terms and Conditions which can be altered with notice by Mastercard.
• For World Elite Mastercard cardholders, click to view the full insurance coverage, exclusions and terms and conditions for China, Hong Kong, Malaysia, Macau, Philippines, Singapore, South Korea, Thailand, Taiwan, Vietnam.
• Coverage may vary by issuer or country of issuance. Please contact your issuer for full details.

Contact:

• Singapore: (65) 6419 1667 between 0830 hours to 1730 hours on Monday to Friday (excluding public holidays)

Complimentary E-Commerce Protection

The rapid rise in online shopping is transforming the way we select and pay for purchases, opening up an ever-widening range of products from home decor to haute couture.

To ensure you can make online purchases with complete confidence, e-Commerce Protection is provided automatically for purchases made with your Eligible Mastercard.

It provides worldwide coverage for online purchases if:

• Incomplete delivery or wrong item delivered
• Improperly functioning due to physical damage to delivered items
• Non-delivery of purchase after 30 days of the scheduled delivery
• Plus, Mastercard has made the claims process faster and easier than ever. To file a claim, simply click here.

Terms & Conditions:

• Please refer to the relevant documents from your card issuer for more details.
• All the above insurances are subjected to Terms and Conditions which can be altered with notice by Mastercard.
• For World Elite Mastercard cardholders, click to view the full insurance coverage, exclusions and terms and conditions for Australia, China, Hong Kong, Indonesia, Malaysia, Macau, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam.
• Coverage may vary by issuer or country of issuance. Please contact your issuer for full details.

Contact:

• Singapore: (65) 6419 1667 between 0830 hours to 1730 hours on Monday to Friday (excluding public holidays)