Scam Alert
There has been an increase in SMS phishing scams misleading you to provide your particulars via clickable links. Be wary of such requests asking for your personal details and do not click on any SMSes with clickable links as these are not legitimate. Call our dedicated hotline at 6255 0160 (24-hour) if you have fallen victim to a scam. You can also subscribe to our UOB Facebook page for the latest updates and advice on scams.

Suspect your account has been compromised?
Disable your digital access instantly with our emergency self-service “kill switch” feature.
3 ways to do so:
- Call General Hotline at 1800 222 2121,
press 1 (for English) or 2 (for Chinese) › press 1 › press 2 - Call our 24-hour Fraud Hotline at 6255 0160 › press 2
- Make a report at our nearest UOB branch
Once the digital access is disabled, customer will receive SMS notification and any active login session will be logged out.
Additional measures to protect you from scams
Your online banking security remains our top priority, and we are committed to protecting you from phishing scams. You can call our dedicated 24/7 Fraud Hotline at 6255 0160 to assist you with potential fraud cases on a priority basis.
Additionally, we have implemented extra security measures to safeguard your online banking experience. They include:

Revision of funds transfer limit
COMING SOON
Revision of funds transfer limit
COMING SOON
For improved security to protect your exposure to any possible scams, we will be revising the funds transfer limit. This will apply to fund transfers to other UOB accounts, other bank accounts, and eNETs. Please click here for details.

Removal of clickable phone numbers in bank-sent emails and SMSes
COMING SOON
Removal of clickable phone numbers in bank-sent emails and SMSes
COMING SOON
By August 2022, we will remove all clickable phone numbers in our emails and SMSes to you as our additional measure to protect you from scammers. Any SMS or email claiming to be from UOB that contains a link in the phone number will likely be a scammer. Do not click.

12-hour cooling period for Contact details update
COMING SOON
12-hour cooling period for Contact details update
COMING SOON
To slow down malicious activity, a cooling period will kick in before your contact details are effected. You will be notified by the bank via SMS upon receiving your request and again when changes are updated. No one should be able to change your contact details without your knowledge.

Kill Switch (Disabling of internet and mobile banking access)
Kill Switch (Disabling of internet and mobile banking access)
Suspect that your account has been compromised? You can instantly disable your digital access. Please click here for details.

Additional transaction signing required for transfers above $5,000 to new payees
This measure caps the amount that a scammer may pilfer without phishing for your transaction signing code.

12-hour cooling period on fund transfers to all new payees
12-hour cooling period transfers to all new payees
This measure prevents scammers from adding new payees and performing funds transfers immediately. You will be notified via SMS when adding new payees.

12-hour cooling period on activation of new Digital Token
12-hour cooling period on activation of new Digital Token
If you are alerted to an unauthorised token activation, please call our Fraud Hotline immediately.

Default limit for funds transfers is now S$5,000
Default limit for funds transfers is now S$5,000
Limit is customisable via UOB Personal Internet Banking or the UOB TMRW app.

Removal of all clickable links in our SMSes and emails
Removal of all clickable links in our SMSes and emails
Any SMS claiming to be from UOB that contains a link will likely be a scammer. Do not click.

Anti scam reminder upon logging into UOB Personal Internet Banking and UOB TMRW app
To ensure you are up to date on our latest security measures, please acknowledge the message.

Default transaction notification set at S$100
Default transaction notification set at S$100
You may still customise your transaction notification threshold via UOB Personal Internet Banking.

Receive 'New Device Login' alerts
Receive 'New Device Login' alerts
Alerts are sent via email when signing in from a different device or browser for the first time. If you detect any unauthorised logins, please contact the Fraud Hotline immediately.
New feature
One-time funds transfer limit will be increased to S$20,000^COMING SOON
Transfers above S$1,000 require an additional transaction signing. Amounts above S$20,000 require registration as a payee.
This includes PayNow and Scan to Pay transactions