Security

Announcement

Enhanced real-time fraud surveillance to safeguard your transactions ^NEW!

As part of the Shared Responsibility Framework (SRF) issued by the Monetary Authority of Singapore (MAS) and Infocomm Media Development Authority (IMDA) for phishing scams, UOB will enhance our real-time fraud surveillance system effective from 16 June 2025.

Some transactions may be temporarily held for up to 24 hours, which is a necessary measure to protect you.

If this transaction is not performed by you, please log in to UOB TMRW immediately to cancel this transaction by navigating to 'Accounts' tab > Transactions. Alternatively, you may contact our dedicated 24x7 Fraud Hotline 6255 0160 and press “1” to report a case.

For more information on SRF, please click here.

Note: Ensure that you have the latest version of UOB TMRW app to get updates.

Alert

Beware of impersonation scams

Bank staff and Singapore Government officials will NEVER ask members of the public to do the following over the phone:

1. Ask you to transfer money, withdraw cash or buy physical commodities such as gold and pass to another person;
2. Ask you to disclose banking details, including sharing the details on your mobile phone screen;
3. Ask you to install mobile apps from unofficial app stores;
4. To expect a call from or transfer your call to a person with another organization, for example from a bank staff to Police or government officials.

Staying vigilant against these scams is crucial to protect yourself from financial loss and identity theft. Click on the button to find out how.

Alert

Impersonation Scam

Be on high alert for unsolicited calls from local mobile numbers, with scammers impersonating WeChat, UnionPay, or Alipay staff. Typically, the scammer informs victims that fees will be automatically deducted from their bank accounts linked to WeChat, UnionPay, or Alipay unless they cancel the subscriptions associated with these services. To cancel these subscriptions, victims must verify their identities by providing personal information, make transfers to bank accounts purportedly opened for the victim, withdraw cash or buy gold bars and pass to the caller or associates.

Alert

Impersonation Scam

Beware of scammers impersonating as government officials, bank staff, and insurance agents contacting victims via phone or video calls for payments. Scammers, who speak with local accent, may wear government uniforms and display official logos to deceive victims. They may also show bank accounts opened for victims, fake identity card or arrest warrants to intimidate victims to comply. Victims may be asked to pay outstanding charges, or transfer funds to a bank account which the authorities have supposedly set up for the victims. While the bank account will show the victim’s name, it does not belong to the victim but to a person controlled by the scammers.

Announcement

Enjoy secure banking with instant notifications ^NEW!

From April 2025, the existing SMS alerts will be progressively changed to push notifications via UOB TMRW and email alerts for impacted digital, banking and card transactions.
The threshold for transaction alerts will also be set to the bank’s default settings for these impacted transactions

To ensure your transaction notifications are not disrupted, please enable push notifications in your phone settings and update your email address today.

Announcement

New ScamShield Suite to block scam calls and SMSes^NEW!

The ScamShield app has been enhanced with features such as scam message and call checks, AI-powered call blocking and SMS filtering, and scam reporting across WhatsApp, Telegram, SMS, calls and other channels.

Enhance your scam protection with the ScamShield app today!

ScamShield is a joint effort by the Ministry of Home Affairs, the Singapore Police Force, Open Government Products, and the National Crime Prevention Council. Click the button to find out more.

Announcement

Access to UOB TMRW app will be restricted if USB/Wireless debugging is enabled on your Android device ^NEW!

To protect your exposure to scams, access to the UOB TMRW app will be restricted once we detect USB/Wireless debugging is enabled on your device, as it might be used by fraudsters to enable remote screen viewing and execute unauthorised transactions.