FAST was introduced in response to the increasing demand from consumers and businesses for faster and more efficient funds transfers. Currently, it can take up to three working days for customers to transfer money from one banking account to another across banks. With FAST, it is almost instant.
The decision to participate in FAST is based on individual banks’ and non-financial institutions’ commercial considerations. More banks and NFIs may join at later date.
Yes, FAST is secure and adopts the same high security standards established by the banking industry in Singapore for funds transfer. Additional transaction signing will be required for ad-hoc PayNow transfers above S$1,000 and up to maximum $5,000.
Senders will be required to add their recipients as registered payees for all transactions above S$5,000. For payees that are added, an additional transaction signing will be required for transactions above S$5,000.
Customers with savings or current accounts at the participating banks can use FAST.
No, FAST only enables funds transfer between accounts of the participating banks in Singapore. Funds between a participating and a non-participating bank can be transferred via eGIRO.
No, FAST can only be used for Singapore Dollar funds transfers between bank customer accounts of the participating banks in Singapore.
FAST is available 24x7 via UOB Personal Internet Banking, UOB TMRW App and all ATMs.
For incoming funds transfers via FAST which are performed (i) after approximately 10.30pm on any day from Monday to Saturday (other than a public holiday); or (ii) on a Sunday or public holiday, UOB will effect the value date of such FAST transactions as the next business day. Such FAST transactions will be posted to your UOB account the next business day and prevailing interest (if applicable) will accrue from the next business day onwards.
Fees will be waived for FAST performed via internet banking, mobile banking and ATMs.
Do exercise caution when you key in the amount and bank account number for any electronic funds transfer services via UOB ATMs, UOB Personal Internet Banking or UOB TMRW app. As funds transferred via FAST will be credited to the recipient’s bank account almost instantly, please contact your bank immediately if you have made a wrong funds transfer.
No. The recipient’s bank account number is required to use FAST. The recipient’s name is only for reference purposes.
Yes. You can still transfer funds using eGIRO.
You can contact us via the following ways:
Email:
customer.service@uobgroup.com
Phone:
Please call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance.
The NFI account number is assigned by the respective NFI. Please check directly with the respective NFI on the account number assigned to your wallet.
Like any existing funds transfer done via UOB Personal Internet Banking or UOB TMRW App, you will need to use either your digital token or physical token to securely add a new payee and/or authorise a high-value transaction that is above your security threshold limits.
Simply log in to UOB Personal Internet Banking or UOB TMRW App to check the status of your online FAST transaction after the online transaction is done.
For incoming funds transfers via FAST which are performed (i) after approximately 10.30pm on any day from Monday to Saturday (other than a public holiday); or (ii) on a Sunday or public holiday, UOB will effect the value date of such FAST transactions as the next business day. Such FAST transactions will be posted to your UOB account the next business day and prevailing interest (if applicable) will accrue from the next business day onwards.
You can subscribe to UniAlerts to receive SMS or email notification for funds transfers you have performed. To subscribe for UniAlerts, simply login to UOB Personal Internet Banking and select Security Preference > UniAlerts Subscriptions.
Effective from Oct 2021, SMS transaction alerts for Funds Transfer transactions will be moved to email and push notification. Click here for details.
There are no minimum transaction limits for FAST. The default Funds Transfer limit is S$5,000. Senders will be required to add their recipients as registered payees for all transactions above S$5,000.
You can use FAST on participating banks’ Internet Banking websites to make a funds transfer to your UOB Credit Card (15/16 digit card number)*.
FAST payments will be credited to your UOB credit card almost immediately but the transaction will only be shown the following day. Your credit balance will however be reflected and available immediately.
*Subject to the participating bank’s capability to support up to 16 digits account number.
Loan payment on FAST is not available.
This new feature allows customers to perform funds transfers almost immediately to any of the participating banks using a UOB Card at any UOB ATM islandwide.
Currently the participating banks are:-
ANZ Bank
Bank of China Limited
BNP Paribas
CIMB Bank
Citibank
DBS Bank
Deutsche Bank
Far Eastern Bank
HL Bank
HSBC
MayBank
Mizuho Bank Limited
OCBC Bank
RHB Bank
Royal Bank of Scotland
Standard Chartered Bank
Sumitomo Mitsui Banking Corporation
The Bank Of Tokyo-Mitsubishi Ufj, Ltd
United Overseas Bank
Yes, it is 24 x 7 from any UOB ATM. Please check with your payee bank for the specific FAST operating hours.
All Savings and Current account types that are currently available for ATM funds transfers can be used to perform FAST funds transfers.
Current account types: One Account, KrisFlyer UOB Account, Privilege Account, I-Account, Cashplus etc.
Saving account types: Stash, Uniplus, Junior Savers, Passbook Saving, TX etc.
No, FAST can only be used for Singapore Dollar funds transfers between bank customer accounts of the participating banks in Singapore.
Corporate customers will not be able to do FAST at ATMs. Please perform funds transfer either on Business Internet Banking.
The existing funds transfer feature requires a UOB card with linked bank accounts to be used at OCBC ATMs for transfer to a OCBC bank account.
Please inform your payee to contact his/her bank for assistance.
Currently the transaction fee is waived.
Do exercise caution when you key in the amount and bank account number for any electronic funds transfer services via UOB ATMs, UOB Personal Internet Banking or UOB TMRW app. As funds transferred via FAST will be credited to the recipient’s bank account almost instantly, please contact your bank immediately if you have made a wrong funds transfer.
The daily funds transfer limit is $3,000. This limit is shared with funds transfer to other UOB account and OCBC account.
Example:
Customer performs a transfer of $1000 to other UOB account and $1000 to OCBC account. He will then be able to transfer another $1000 using FAST funds transfer.
You can subscribe to the alert via UOB Personal Internet Banking Unialert subscription services or by completing the Transaction Alerts For ATM and Other Banking Services form.
Below is a sample of the SMS alert that you will receive once your alert threshold limit is reached.
'An ATM Funds Transfer of SGDX,XXX.XX was performed on your UOB account ending with XXXX on DD/MM/YYYY to a <Bank Name’s Abbreviation> a/c. If unauthorised, please call +65 62222121.'
