eStatement

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    Let’s make a green statement

    Log on to UOB Personal Internet Banking to

    Sign up

Benefits

You can now enjoy faster, easier and paperless access to your monthly bank statements and advices. 

24 hours access

Access your eStatements / eAdvices  anytime, anywhere.

5 years of storage

Enjoy peace of mind knowing your eStatements/eAdvices  are archived for 5 years from the time you subscribe.

Easy retrieval of eStatements

Retrieve your eStatements/eAdvices with just a few clicks on your smartphone or tablet.

How to sign up for eStatements/eAdvices

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Step 1

Log on to UOB Personal Internet Banking.
Click on Account Services > Manage eStatement/eAdvice.

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Step 2

Check on the ‘Subscribe’ box to sign up for eStatement(s)/eAdvice(s).

 

Indicate how you would like to be notified when your eStatement/ eAdvice is ready (mobile or email).

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Step 3

Log-in to PIB to retrieve your statement/advice.

How to retrieve eStatements/eAdvices

Via UOB Personal Internet Banking (PIB)

Step 1: An SMS alert will be sent to notify you that your eStatement/eAdvice or eStatement and selected eAdvice is ready for viewing.

Step 2: Login to UOB PIB.

Step 3: Click on ‘eStatement’ or ‘eAdvice’ on the left menu bar.

Step 4: You will be prompted for your OTP (One-time password). Enter your OTP (One-time password), and select the monthly statement/advice you wish to view or download.

FAQs

eStatement

You will receive a notification when your eStatement/eAdvice is ready, via your choice of SMS or email.

Upon successful enrollment to eStatements/eAdvices, you will no longer receive physical copies of your statements from the following month.

You may choose to switch back to paper statement with these 3 steps:

Step 1: Login to UOB Personal Internet Banking (PIB).
Step 2: Click on Manage eStatement /eAdvice Subscriptions on the left menu bar.
Step 3: Uncheck the box for eStatement(s) or eAdvice(s) to unsubscribe.

You will enjoy easy access to 5 years of our eStatements/eAdvices commencing from the time you are enrolled for the service. However, you will not be able to see past bank statement(s) or eAdvice(s) prior to the enrolment.

The eStatement/eAdvice will be presented as a PDF file, and you may save it like how you normally would for any PDF file.

Click here to retrieve it instantly. Alternatively, you can call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance.

There are 3 ways to reset your password:

  1. Instant online reset
    Click here to reset your password instantly.

  2. Perform a password change at any UOB ATM
    At the ATM, select Other Transactions > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Password Replacement.

  3. Fill in a UOB Personal Internet Banking Form
    Print, complete and mail the UOB Personal Internet Banking - Information Update Form to us.
    Your New password will be sent to you by post.

Please update your email address through UOB Personal Internet Banking PIB, at any of our branches or through our contact centre at 1800 222 2121 or +65 6222 2121 (Overseas).

Card eAdvices
- GIRO set up for replacement card*
- Reserve Card - KrisFlyer account number request
- Singtel Card – Unable to process Singtel bill payment*
- Unable to process GIRO payment for credit card
- Card cancellation confirmation

 

Deposit eAdvices
- Fixed Deposit Account Closure

 

Other eAdvices
- Change of particulars

 

* An SMS notification will be sent when your e-Advice is ready for viewing.

 

Terms and Conditions

 

Deposit Insurance Scheme

Singapore dollar deposits of non-bank depositors and monies and deposits denominated in Singapore dollars under the Supplementary Retirement Scheme are insured by the Singapore Deposit Insurance Corporation, for up to $50,000 in aggregate per depositor per Scheme member by law. Monies and deposits denominated in Singapore dollars under the CPF Investment Scheme and CPF Minimum Sum Scheme are aggregated and separately insured up to $50,000 for each depositor per Scheme member. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. Indicate how you would like to be notified when your eStatement is ready (mobile or email).