UOB Mighty

    • Bank and pay 24/7 with UOB Mighty Bank and pay 24/7 with UOB Mighty

      Give the gift of good fortune while staying safe and contact-free

      This Lunar New Year, UOB Mighty makes gifting good fortune simple, instant and contactless. Stay connected when you send an e-hongbao to your loved ones through PayNow and PayNow via QR Pay.

    •  

      PayNow for a cause
      this Lunar New Year

      Gift an e-hongbao to help children with developmental needs* accomplish their dreams and UOB will match all donations, up to S$50,000.

      *In support of early intervention programmes by SPD, a charity that serves persons with disabilities

    • Bank and pay 24/7 with UOB Mighty Bank and pay 24/7 with UOB Mighty

      Banking made Mighty convenient

      Bank and pay 24/7 with UOB Mighty.

    • Mighty Lifestyle Mighty Lifestyle

      Introducing Mighty Lifestyle

    • Mighty Gets You. Power your banking with Mighty Insights Mighty Gets You. Power your banking with Mighty Insights

      Mighty Gets You.
      Power your banking with Mighty Insights

      Personalised to your needs, habits and preferences.

    • Mighty Gets You. Power your banking with Mighty Insights Mighty Gets You. Power your banking with Mighty Insights

      Mighty Gets You.
      Power your banking with Mighty Insights

      Personalised to your needs, habits and preferences.

    • Mighty Gets You. Power your banking with Mighty Insights Mighty Gets You. Power your banking with Mighty Insights

      Mighty Gets You.
      Power your banking with Mighty Insights

      Personalised to your needs, habits and preferences.

    e-hongbao

    Give the gift of good fortune,
    while staying safe and contact-free with UOB Mighty


    This Lunar New Year, take the tradition of gifting hongbao online as a safe distancing measure in the new normal. With UOB Mighty, you can now send hongbaos digitally via PayNow and PayNow via QR Pay, continuing the tradition of giving while staying contact-free yet connected to your loved ones.

    All you need is the recipient’s mobile phone number or NRIC/FIN. Keep track of PayNow transactions made in real time from your UOB account statement. Plus, to keep up the festive mood, you may also choose a specially designed Lunar New Year festive background when sending an e-hongbao.



    Key benefits:


    Bank Send Lunar New Year
    blessings to loved ones
    even when you’re apart.
    Bank Convenient and
    instant digital gifting
    to anyone no matter which
    bank they are banking with.
    Bank Stay safe and contact-free
    by sending e-hongbao
    from the comfort of your own home.

    Get the gift of good fortune with UOB Mighty


    From 12 to 26 Feb 2021, stand a chance to walk away with cash hongbao when you send e-hongbaos with UOB Mighty!

    Valid from 12 to 26 Feb 2021. Each PayNow transaction (min. S$10) earns you a chance, no cap on number of chances you may earn. Terms and conditions apply, click here for full details. Click here for FAQ
    Valid from 12 to 26 Feb 2021. Limited to the first 388 registrations. Terms and conditions apply, click here for full details.

     

    This Lunar New Year, join us in enabling children with developmental needs accomplish their dreams*. Gift an e-hongbao to local disability charity, SPD and UOB will match all donations dollar-for-dollar from 12 to 26 Feb 2021, up to S$50,000.

    *In support of early intervention programmes by SPD, a charity that serves persons with disabilities

     

    Here’s how your donations can help the children:


     

     

     

     

    Donations of min. S$25 made through UOB Mighty are tax-deductible.
    Key in 'UOB' <space> your NRIC/FIN under Reference No. E.g. UOB S1234567A

     

    How to send e-hongbao


    Bank

    How to send e-hongbao via PayNow
    Bank

    How to send e-hongbao via QR Pay

    How to send e-hongbao via PayNow


    How to send e-hongbao via QR Pay

    How to receive e-hongbao


    Bank

    How to register for PayNow to send and/or receive e-hongbao

    How to set up your child’s account for PayNow to receive e-hongbao


    You can now register your child's account for PayNow!NEW


    For parents who are holding Joint Savings Account or Child development account (CDA) account and wish to register your child for PayNow, now you can simply register via SMS using his/her Birth Certificate Number/NRIC number. With PayNow, this will help to facilitate a more seamless and convenient receipt of funds that are meant for the child so that he/she can enjoy the convenience of instant funds transfer.



    How To Register


    Send an SMS to 71423 following this format:

    PAYNOW ‹space› your child’s full alphanumeric characters of Birth Certificate/NRIC ‹space› last 4 digits of the Joint savings/CDA account number ‹space› NRIC

    Bank

    How to generate PayNow QR code to receive e-hongbao

    How to register for PayNow to send and/or receive e-hongbao


    How to set up your child’s account for PayNow to receive e-hongbao



    How to generate PayNow QR code to receive e-hongbao


    About Mighty

    UOB Mighty empowers you to bank, pay and play 24/7 anytime anywhere, even from the comfort of your home.Let us navigate the new normal together, with UOB Mighty right by you. Be it a new way of life or better way to bank, we enable you to bank conveniently and securely.


    Top-up your e-wallets instantly with UOB MightyNEW

    You can now send and receive funds to/from your e-wallets at non-financial bank institutions (NFIs) via FAST and PayNow. Participating NFIs are:

    FAST: Grab, Singtel, Liquid Pay, TransferWise and MatchMove. Find out more here.

    PayNow: Grab, Singtel and Liquid Pay. Find out more here.

    Here are some of our other key features:

    PayNow
    Mighty Insights
    Mighty FX

     

    Bank, Pay and Play 24/7 with UOB Mighty

     

    Bank Bank Manage your accounts and transactions on the go.

    Features

    INSURE ON THE GONEW!

    Get insurance coverage in a few easy steps with SimpleInsure via UOB Mighty. Be covered against cancer with PRUCancer 360 from S$16 a month*.

    Find out more here.

    SGFINDEXNEW!

    Get your financial snapshot, in one view on UOB Mighty! You can now get a consolidated view of your finances across banks and government agencies. Get started now with Mighty.

    Find out how here

    INVEST ON THE GO NEW!

    Apply for Singapore Savings Bonds, IPOs, Fixed Deposit placements and buy/sell gold with Mighty!

    Banking on the go

    Bank 24/7 on UOB Mighty. Check your account balance, pay your bills and transfer funds anytime, anywhere.

    MANAGE TRANSACTION LIMITS NEW!

    Manage payment or transfer transaction limits with ease on UOB Mighty.

    Find out how here

    Mighty Insights

    Power your banking with insights personalized to your needs, habits and preferences, because Mighty gets you.

    Mighty Secure

    Your personalised digital token that allows you to bank anywhere and everywhere securely.

    • Fast and Convenient
    • Access Anywhere
    • Secured Transactions

    Find out how to setup

    Mighty FX

    Get competitive FX rates across 11 currencies for all your trading, e-commerce and travel needs.

    • 24/7 Convenience
    • A money changer in your pocket
    • Spend with Ease

    Find out more about Mighty FX

    Contactless ATM

    Tap your phone. Get your cash.
    Only at UOB ATMs.

    UOB is the first bank in Southeast Asia to launch the Near Field Communication (NFC) contactless Automated Teller Machine (ATM). This means our customers will be able to withdraw cash simply with the tap of their compatible mobile devices at selected ATMs.

    Find out how to setup

    Pay Pay Make payments swiftly and securely while on the go.

    Features

    QR Pay

    Enjoy the convenience of QR payment by simply scanning the NETS QR or PayNow QR at more than 78,000 merchant outlets such as Popular, Comfort Taxi, Topman, G2000, FOX and more! Click here for more merchants that accepts QR code payment.

    Step 1
    		 Login with your fingerprint or FaceID
    Step 2
    		 Select QR Pay and scan the QR code displayed at the merchant

    # A one-time password would be sent for transactions over S$100.

    CARDS MANAGEMENT NEW!

    Reset your debit/credit card PIN instantly and temporarily increase your credit limit and add your Visa Debit/Credit Card to popular apps without keying in card details.

    Find out how here

    PayNow

    Send and receive money using just your mobile number, NRIC/FIN, Company Unique Entity Number (UEN) and Virtual Payment Address(VPA)NEW!. Register for PayNow with UOB Mighty now.

    Find out more here.

    Pay Bills

    Pay your bills at over 300 billing organisations swiftly and securely anytime, anywhere with UOB Mighty.

    Play Play Exclusive deals and coupons up for grabs! Redeem your rewards anytime, anywhere.

    Features

    Rewards NEW!

    Get the most out of your UNI$! Check your UNI$ balance with Mighty Lifestyle and redeem rewards instantly. Plus, pay with UNI$ on the KrisPay and SP Utilities App.

    Learn more here

    Deals Within 5km

    Check out “Deals Within 5km” under Mighty Lifestyle to find a deal near you.

    Mighty Coupons

    Celebrating TGIF with weekly deals and Mighty Coupons released every Friday.

    Dining

    1-for-1 dining deals and more, plus guides and reviews by The Dining Advisor.

    Shopping & Services

    Beauty, fashion, marketplaces and more.

    Travel

    Hotels, airfares, activities and more.

    Get Started


    Scan, pay and win S$4,888 and other cash prizes every month

    Win up to S$4,888 monthly when you scan and pay for local delights at hawker stalls from now till 30 Apr 2021! Simply scan the NETS QR Code via SGQR at hawker stalls and make a min. transaction of S$1 to qualify. Every S$1 spend (up to a limit of S$100) gives the user one chance!

    Monthly prizes:
    1. First prize of S$4,888
    2. Runner-up prize of S$2,888
    3. 40 consolation prizes of S$500 each

    Win up to S$4,888 monthly when you scan and pay for local delights at hawker stalls from now till 30 Apr 2021! Simply scan the NETS QR Code via SGQR at hawker stalls and make a min. transaction of S$1 to qualify. Every S$1 spend (up to a limit of S$100) gives the user one chance!

    Monthly prizes:
    1. First prize of S$4,888
    2. Runner-up prize of S$2,888
    3. 40 consolation prizes of S$500 each


    Terms & Conditions
    For full Terms & Conditions, click here

    Mighty Deals

    March towards a Mightier March with QR Pay Deals and weekly Mighty coupons to treat yourself and get what you need at your favourite merchants!

    Mighty QR Pay deals

    1 - 31 March
    Sushi Tei
    Sushi Tei:
    S$8 off with min. S$12 spend^ via
    UOB Mighty QR Pay
    First 1,500 redemptions only at Changi Jewel, Raffles City, Thomson Plaza, Tiong Bahru Plaza and West Coast Plaza outlets.
    8 - 14 March
    Delifrance
    Délifrance:
    S$1 Croissant (U.P. S$3.20)# via
    UOB Mighty QR Pay
    First 8,591 redemptions only. Not valid at convenience outlets. Click here for outlet listing.
    15 - 21 March
    Delifrance
    Délifrance:
    S$1 Baguette (U.P. S$3.60)# via
    UOB Mighty QR Pay
    First 7,304 redemptions only. Not valid at convenience outlets. Click here for outlet listing.

    Mighty Friday Coupons

    Available from 6am every Friday
    26 February
    Yole
    Lazada:
    S$8 off with min. S$60*
    First 500 redemptions only, from 6am onwards.
    nature land
    2-dines-1-free for Taiwan Porridge
    A La Carte Buffet
    First 200 redemptions only.
    5 March
    Yole
    Yole:
    S$1 small cup (U.P. S$4.90)*
    First 535 redemptions per outlet.
    Gomo
    S$20 for 40GB, 400 mins, 400 SMSes for 12 months* (for new sign-ups)
    First 3,000 redemptions only.
    12 March
    Shopee
    Shopee:
    S$8 off with min. S$50 spend*
    First 350 redemptions only.
    Zalora
    S$15 off with min. S$60 spend*
    First 2,000 redemptions only.
    PARKROYAL on Beach Road
    1 dines free with 2 paying adults for a la carte buffet lunch and dinner at Ginger, PARKROYAL on Beach Road**
    First 3,500 redemptions only.
    19 March
    Deliveroo
    Deliveroo:
    S$5 off with min. S$15 spend*
    First 800 redemptions in-stores and online only.
    PARKROYAL COLLECTION Marina Bay
    1 dines free with 2 paying adults for a la carte buffet lunch and dinner at Peppermint, PARKROYAL COLLECTION Marina Bay.*
    First 3,000 redemptions only.
    26 March
    Toast Box
    Toast Box:
    1-for-1 Traditional Toast Set* (U.P S$5.70 each)
    First 7,500 redemptions only.
    LookFantastic
    22% off site-wide*
    First 800 redemptions only.
    PARKROYAL COLLECTION Marina Bay
    1 dines free with 2 paying adults for a la carte buffet lunch and dinner at Lime, PARKROYAL COLLECTION Pickering*
    First 3,000 redemptions only.

    Terms and Conditions

    #Limited to 2 redemption per customer. Payment must be made via QR Pay on the UOB Mighty app, by scanning the relevant QR code at the participating merchant’s outlet. Mighty QR Pay deals are awarded on a first-come-first-served basis and subject to availability.

    ^Limited to 1 redemption per bill, per table. Payment must be made via QR Pay on the UOB Mighty app, by scanning the relevant QR code at the participating merchant’s outlet. Mighty QR Pay deals are awarded on a first-come-first-served basis and subject to availability.

    *Mighty Coupons

    • Yole: Valid from 5 to 18 March 2021. Not valid at United Square and West Mall outlets. Click here for outlet listing
    • GOMO by Singtel: Valid from 5 Mar to 4 Apr 2021. Valid for new subscribers only. Full terms and conditions at https://bit.ly/gomo-uobmighty.
    • Shopee: Valid from 12 Mar to 11 Apr 2021. Not valid for products listed under "Dining, Travel & Services", "Miscellaneous" categories and Shopee's paid ads store.
    • ZALORA: Valid from 12 Mar to 11 Apr 2021. Not valid for items sold by sellers and certain excluded brands as set out at www.zalora.sg/faq-sellers and www.zalora.sg/faq-non-sale/ respectively. Visit https://www.zalora.sg/cashback_support_T&Cs for more information on ZALORA Cashback.
    • Ginger, PARKROYAL on Beach Road: Valid from 12 Mar to 11 Apr 2021. Prior reservation required. Not valid on eve of and on public holidays. Not applicable in conjunction with other discounts and promotions.
    • Deliveroo: Valid from 12 Mar to 11 Apr 2021. Coupon will be invalid if other bank card, Apple Pay, Samsung Pay and/or any other mobile contactless payment is used.
    • Peppermint, PARKROYAL COLLECTION Marina Bay: Valid from 19 Mar to 18 Apr 2021. Not valid for set and promotional menus. Prior reservation required. Not valid on eve of and on public holidays. Not applicable in conjunction with other discounts and promotions.
    • Toast Box: Valid from 26 Mar to 25 Apr 2021. Valid at all participating Toast Box outlets except for Jewel Changi Airport, Marina Bay Sands, Resorts World Sentosa, 6 outlets in Food Republic/ Food Opera (313 Somerset L5, Causeway Point L4, ION Orchard, Parkway Parade, Vivocity L3 and Wisma Atria.)
    • LOOKFANTASTIC: Valid from 26 Mar to 25 Apr 2021. Exclusions apply https://www.lookfantastic.com.sg/offers/limited-exclusion-sg.list.
    • Lime, PARKROYAL COLLECTION Pickering: Valid from 26 Mar to 25 Apr 2021. Not valid Tiers of Joy Afternoon Tea. Prior reservation required. Not valid on eve of and on public holidays. Not applicable in conjunction with other discounts and promotions.

    For full Terms & Conditions, click here

    Mighty Insights

    Introducing Mighty Insights, a new feature that makes your mobile banking smarter by analysing your habits and serving you the most relevant insights.
    Managing your money has never been easier! Check out some of these functions Mighty Insights is capable of, because Mighty gets you.
    Subscription Alert

    Subscription Alert

    Alerts you of a possible subscription you may have made to a merchant.

    Refund Notification

    Refund Notification

    Lets you know when you’ve received a refund from a transaction that you have made.

    Duplicate Transaction Notification

    Duplicate Transaction Notification

    Alerts you when you may have made duplicate transactions at a merchant or with your banking transactions.

    Travel Expenses

    Travel Expenses

    A summary of purchases and withdrawals made during your travels.

    Purchase Analysis

    Purchase Analysis

    Helps you track your spending to stay on top of your budget.

    Monthly Cash Flow

    Monthly Cash Flow

    An overview of your monthly cash flow so you can start planning ahead for the month.

    Mighty Lifestyle

    Mighty Lifestyle

    Alerts you of a possible subscription you may have made to a merchant.

    Refund Notification

    Refund Notification

    Lets you know when you’ve received a refund from a transaction that you have made.

    Duplicate Transaction Notification

    Duplicate Transaction Notification

    Alerts you when you may have made duplicate transactions at a merchant or with your banking transactions.

    Travel Expenses

    Travel Expenses

    A summary of purchases and withdrawals made during your travels.

    Purchase Analysis

    Purchase Analysis

    Helps you track your spending to stay on top of your budget.

    Monthly Cash Flow

    Monthly Cash Flow

    An overview of your monthly cash flow so you can start planning ahead for the month.

    Mighty Insights collects, uses, and discloses your personal data to provide you with personalised Insights. This is a perk that is integral to Mighty and cannot be turned off.

    Mighty Lifestyle

    Mighty Lifestyle is enhanced and upsized! With over 1,000 lifestyle deals, Mighty Coupons up for grabs to dining guides and inspiration, UOB Mighty is the only bank that lets you Bank, Pay and Play, all in one app.

     

    Bank Deals
    Discover deals near you based on your geo-location.
    Over 1,000 exclusive deals locally and globally.
    Pay Mighty Coupons
    Grab brand new coupons every Friday!
    Play Rewards
    Redeem your UNI$ rewards on the go!

    Mighty Lifestyle collects, uses and discloses your personal data to provide you with personalised lifestyle deals. This is a perk that is integral to Mighty and cannot be turned off.

    Download

    Download and login to UOB Mighty today.

    Huawei Gallery

    Don’t have Internet Banking access? Get it instantly!

    Forgot your password?

    Here's how you can get it replaced easily!
    Find out more

    Apple Pay

    Enjoy a new, easy and secure way to pay.
    Find out more

    Security

    Find out the latest security measures we have implemented, as well as the steps you can take to protect yourself online here.
    Find out more

    There's a card
    for everyone

    Get up to S$230* when you sign up for UOB Cards.
    Find out more
    *T&Cs apply.

    UOB Online Account
    Opening Promotion

    Get S$80 cash credit* when you open an account online.
    Find out more
    *T&Cs apply.

    Important Notes:

    Terms and Conditions of UOB Internet Banking and UOB Mobile Services

    Terms and Conditions of UOB Biometric Access Services

    Mighty Privileges General Terms and Conditions

    PayNow Terms and conditions

    FAQ

    Introduction

     

    • What is Mighty Insights?
      It is a new feature in Mighty that offers you helpful and relevant information about your account.
    • Why is the content for my Mighty Insights different from my spouse’s/friend’s?
      Mighty Insights is unique to you as we personalise the content based on your account information.
    • Can I opt out of Mighty Insights?
      You will not be able to opt out of Mighty Insights as it is a basic Mighty feature.
    • How is Mighty Insights useful to me?
      Insights are generated by analysing historical transactions on your account. Through this, we are able to offer you relevant suggestions and banking incentives that may help you enhance your banking experience.
    • Are there any other Terms and Conditions I should take note of?
      There are Terms and Conditions for using Mighty. Learn more here

     

    Relevancy of Insights

     

    • Why do I keep seeing the same Insight?
      Important Insights will only disappear after you tap through to learn more. Otherwise, new Insights will be generated and replace older ones when you are active on your account.
    • Why is Mighty Insights flagging out irrelevant/incorrect content? Eg. Insufficient balance.
      Mighty Insights estimate your expected cash flow based on your transactions over the past 6 months. As such, Mighty Insights are meant to be pre-emptive not prescriptive.

     

    Accuracy of Insights

     

    • Why is a merchant I visited before flagged as a new merchant?
      Mighty Insights only look at your transactions over the past 6 months. The merchant will be considered new if you have not frequented the merchant in the past 6 months. In addition, each merchant branch is registered individually.
    • Why is the date displayed for my bank account (CASA) in ‘Accounts’ different from what is shown in Mighty Insights?
      Dates displayed in ‘Accounts’ are posted transaction dates, while dates displayed in Mighty Insights are transaction dates.

     

    Rewards and rebates

     

    • I received an Insight showing that my spend is in a category eligible for accelerated rewards. Why did I not get my accelerated rewards?
      Mighty Insights is a platform for users to understand their personal finances better. It is not a rewards tracker as rewards are subject to exclusions and transaction postdate as per our cards Terms and Conditions.
    • I received an Insight showing me that I met my minimum spend on my One Card. Why did I not get my rebate/bonus interest?
      Mighty Insights is a platform for users to understand their personal finances better. It is not a rebates tracker as rebates are subject to exclusions and transaction postdate per our cards and account Terms and Conditions.
    • Who can sign up for Mighty Secure?
      All UOB customers with Personal Internet Banking can sign up for Mighty Secure. You would need the your card number and PIN during the registration process.
    • What do I do if I forget my Mighty Secure Code?
      You would need to remove Mighty Secure from your mobile device and register again.
    • How many devices can I register for Mighty Secure?
      Each UOB customer can only register 1 device for Mighty Secure. When you register a new device for Mighty Secure, the old device will be deregistered from Mighty Secure automatically.
    • What do I do if I lose my mobile device?
      All you need is to sign up for Mighty Secure on a new device and the Mighty Secure on your old device will be deregistered automatically. If you do not have a new mobile device, you can call us at 1800 222 2121 (Calling from local) or (65) 6222 2121 (Calling from overseas) and our customer service agent will be able to assist you in deregistering your lost device for Mighty Secure.
    • How do I remove Mighty Secure from my mobile device?
      Just tap on "Services", then "Settings" and "Change Mighty Secure Code"
    • Are there any charges for Mighty Secure?
      No, there are no additional charges for using Mighty Secure.

     

    • Who can Bank with UOB Mighty?
      All UOB customers holding at least one of the following accounts can bank with UOB Mighty:
      • Current or Savings Account(s)
      • Fixed or Structured Deposit(s)
      • Investment Account(s) – High Yield, Wealth Premium, CPF Investment, Supplementary Retirement Scheme (SRS) and Unit Trust(s)
      • Credit Card(s)
      • CashPlus or any other Loan(s)

      Your device must also be able to run UOB Mighty. UOB Mighty runs on any iOS device with iOS11.0 or higher or an Android device running 8.0 or higher.
    • Are there any charges to bank with UOB Mighty?
      No. There are no additional charges when using UOB Mighty to bank.

      The use of certain banking services including but not limited to making a cash advance transfer or a foreign currency transfer will incur existing fees.
    • Who can Pay with Mighty?
      All UOB customers holding at least one supported UOB Mastercard or Visa debit, credit and ATM cards (not valid for Apple Pay), issued by UOB in Singapore, can pay with UOB Mighty, Google Pay or Apple Pay.
    • Are there charges to Pay with UOB Mighty?
      No. There are no charges applicable when using UOB Mighty to pay. However, interest, fees and charges to your card still apply.
    • I tried to add my credit card onto Mighty Pay but was unable to do so. What should I do?
      1. Kill all the Apps running in Background
      2. Perform Clear Cache and Clear Data
      a) Go to Settings>Apps
      b) Search for UOB Singapore. Select the App
      c) Click Storage.
      d) Click Clear Cache.
      e) Click Clear Data.
      3. Launch the Mighty app, login and accept the permissions.
      4. Navigate to the ‘Services’ section. Go to Mighty Pay under ‘Transactions’ and add your card again.

     

    • Which are the countries that I can find deals in?
      Australia, China, France, Germany, Hong Kong, Iceland, Indonesia, Italy, Japan, Laos, Malaysia, Maldives, New Zealand, Philippines, Portugal, Qatar, Singapore, Spain, South Korea, Taiwan, Thailand, United States of America, United Kingdom.
    • What is your security policy?
      We are committed to meeting and exceeding all industry standards. Protecting your information is our job, and we take it very seriously. Find out how we protect you or take a look at our security policies.
    • How do you handle my personal information?
      We are committed to maintaining the highest standard on privacy practices. We and our partners will never sell, rent or loan any personal information that you share with us.

      We will never request for your password or PIN over the phone, email or SMS. Your password and PIN are private to you – Never reveal them to anyone.
    • What is the fraud policy to use UOB Mighty?
      If you notice something amiss with your bank accounts, you should inform the bank immediately at 1800 222 2121 (Calling from local) or (65) 6222 2121 (Calling from overseas).

      If your mobile device is lost or stolen, your liability will be limited to S$100.00 but only if you take all of the following steps:
      • You immediately notify us of the loss or theft of your mobile device or the disclosure of your PIN;
      • You take all reasonable steps to help recover or stop the use of the digitised card(s) and PIN;
      • You give us a police report or a legal document called a statutory declaration in the form approved by us and any other document or information we require; and
      • You have established, and we are satisfied that, you have not by your acts or omissions (directly or indirectly) caused or contributed to the occurrence of the loss, theft or disclosure of the wallet PIN and the loss, theft of your mobile device or disclosure of the wallet PIN is not due to your negligence, fraudulent act or default.