PayNow

PayNow is a new service that enables customers of participating banks to send and receive Singapore Dollar funds from one bank to another, using just their mobile number, Singapore NRIC/FIN or Company Unique Entity Number (UEN) instantly. Some examples of businesses accepting PayNow includes enrichment centers, schools, insurance companies, etc.

PayNow was introduced in response to the increased demand from customers to make funds transfer more convenient and efficient. From time to time, government may also disburse payouts through PayNow. Therefore, it is important to register your NRIC on PayNow to receive funds immediately and effortlessly.

Which are the participating PayNow banks? 
PayNow is currently offered by 9 banks – Bank of China, Citibank Singapore Limited, DBS Bank/POSB, ICBC, HSBC Bank (Singapore) Limited, Maybank, OCBC Bank, Standard Chartered Bank and United Overseas Bank. More banks may join at a later date.

Yes, PayNow is secure and adopts the same high security standards established by the banking industry in Singapore for funds transfer.

You can transfer funds subject to your daily or monthly withdrawal limits. Please refer here for more information.

PayNow is riding on the FAST platform and therefore operates 24/7.

Customers of the 9 participating banks can use PayNow.

You can access PayNow using UOB Personal Internet Banking or UOB Mighty.

You can only receive funds sent via PayNow if you have linked your mobile number and/or Singapore NRIC/FIN to your bank account number. This can be done via UOB Personal Internet Banking or UOB Mighty.

Please note that you can only receive funds to the account you have linked your mobile number and/or Singapore NRIC/FIN to. If you wish to receive funds to another account within UOB, you can do it by tapping "PayNow" and then "Setup". However, if you wish to change your PayNow registered account from another participating bank account to UOB, you will have to de-register your mobile number and/or Singapore NRIC/FIN with the first bank, then link your mobile number and/or Singapore NRIC/FIN with UOB.

You can access PayNow using UOB Personal Internet Banking or UOB Mighty.

At the funds transfer screen, simply enter the recipient's mobile number, NRIC/FIN or Company Unique Entity Number (UEN), and the amount to be transferred – and the funds are transferred almost instantly. Learn more details here.

No. PayNow only enables funds transfer between participating banks. Funds between a participating and non-participating bank can be transferred via other channels such as FAST or Interbank GIRO.

No. PayNow can only be used for Singapore Dollar funds transfers between participating banks.

The status of your funds transfer is available in the transaction history and can access via UOB Personal Internet Banking or UOB Mighty.

No, there are no charges to use PayNow.

NFI stands for Non-Bank Financial Institutions. They are typically financial service providers providing services such as e-Wallets.

A virtual payment address, or VPA, is an identifier used by the NFIs that can be uniquely mapped to an individual account.

Your VPA will always have the following format:

Grab user: +(Country Code)(mobile number)#GRAB For example, +6591234567#GRAB

Liquid Pay user: +(Country Code)(mobile number)#XNAP For example, +6591234567#XNAP

Singtel Dash user: +(Country Code)(mobile number)#DASH For example, +6591234567#DASH

Bank users can start making fund transfer to participating NFIs via PayNow with VPA.

A one-time activation of your VPA is required through the e-wallet apps. Click on the respective links to find out more: Grab, Liquid Pay, Singtel Dash.

Currently the participating NFIs for PayNow are Grab, Singtel Dash and Liquid Pay.

This is similar to PayNow, except customer needs to use VPA when making PayNow Fund Transfer to the NFIs instead of NRIC or Mobile Number.

The PayNow fund transfer to NFI using VPA will be almost immediate, similar to normal PayNow fund transfer.

The same PayNow transfer limit will apply when customer making PayNow transfer to NFI using VPA.

If you have transferred money to an unintended recipient, you should immediately call 1800 222 2121. We will investigate and follow up with the recipient's bank to return the funds. You may be advised to lodge a police report to facilitate their investigation.

If you have received money from an unknown source, you should immediately contact our hotline 1800 222 2121 to report on the erroneous transfer and to authorise the return of the money to the sender. You should not utilise the money that do not belong to you. Please also report the transaction to the police.