Debit / Credit card services
Popular questions:
- Replace/Block card
- Activate/Cancel card, reset PIN or link card to accounts
- Request fee waiver/temporary limit increase
- Enable magnetic stripe for overseas use
- Pay by installments via SmartPay
- Set up contactless ATM with Apple Pay/Google Pay/Samsung Pay
- Set up preset contactless withdrawal amount
- Add card to Google Pay/Fitbit Pay/AXS
Replace a damaged card
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select your debit or credit card.
Step 3
Tap on "Damaged card" to proceed.
Step 4
Complete authentication to proceed.
Step 5
Review details and swipe right to confirm. Replacement fees will be waived for the first replacement request within the same year.
Step 6
Your card replacement request is successful.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select your debit or credit card.
Step 3
Tap on "Damaged card" to proceed.
Step 4
Complete authentication to proceed.
Step 5
Review details and swipe right to confirm. Replacement fees will be waived for the first replacement request within the same year.
Step 6
Your card replacement request is successful.
Block and replace a lost card
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select the debit or credit card that you intend to report & replace.
Step 3
Tap on "Lost card" to proceed.
Step 4
Select "Permanently block and replace card" and tap "Next" to proceed.
Step 5
Review details and swipe right to confirm.
Step 6
Your request is completed. You will receive your replacement card soon.
Step 7
Please note that all settings for this card will be disabled while we send you a new replacement card.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select the debit or credit card that you intend to report & replace.
Step 3
Tap on "Lost card" to proceed.
Step 4
Select "Permanently block and replace card" and tap "Next" to proceed.
Step 5
Review details and swipe right to confirm.
Step 6
Your request is completed. You will receive your replacement card soon.
Step 7
Please note that all settings for this card will be disabled while we send you a new replacement card.
Block a card due to fraudulent transactions
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select the debit or credit card you wish to block and report.
Step 3
Tap on “Report fraud”.
Step 4
Tap "Next" to continue.
Step 5
Review details and swipe right to confirm.
Step 6
Tap "Call us now" to contact our dedicated 24/7 Fraud Hotline at 6255 0160 and press “1” to report a case.
You will need to provide the following details:
- Date and time of the fraud
- Describe how the fraud occurred
- The fraudulent transactions on your cards (if any)
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select the debit or credit card you wish to block and report.
Step 3
Tap on “Report fraud”.
Step 4
Tap "Next" to continue.
Step 5
Review details and swipe right to confirm.
Step 6
Tap "Call us now" to contact our dedicated 24/7 Fraud Hotline at 6255 0160 and press “1” to report a case.
You will need to provide the following details:
- Date and time of the fraud
- Describe how the fraud occurred
- The fraudulent transactions on your cards (if any)
Temporarily block and unblock a card
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select your debit or credit card.
Step 3
Tap on “Block card or report lost card”.
Step 4
Here, select if you would like to block your card temporarily or permanently. If you select temporarily, you will be able to unblock your card later.
Step 5
Review details and swipe right to confirm.
Step 6
Your request is completed.
Step 7
Log in to UOB TMRW and tap on "Accounts".
Step 8
Select the debit or credit card you intend to unblock.
Step 9
You will be prompted with a message that your "Card is blocked". This will stop all new attempted transactions/payments immediately.
If you wish to unblock your card, simply tap on "Unblock Card".
Step 10
Select "Next" to proceed.
Step 11
Review details and swipe right to confirm.
Step 12
Your request is successful and you can now use your card.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select your debit or credit card.
Step 3
Tap on “Block card or report lost card”.
Step 4
Here, select if you would like to block your card temporarily or permanently. If you select temporarily, you will be able to unblock your card later.
Step 5
Review details and swipe right to confirm.
Step 6
Your request is completed.
Step 7
Log in to UOB TMRW and tap on "Accounts".
Step 8
Select the debit or credit card you intend to unblock.
Step 9
You will be prompted with a message that your "Card is blocked". This will stop all new attempted transactions/payments immediately.
If you wish to unblock your card, simply tap on "Unblock Card".
Step 10
Select "Next" to proceed.
Step 11
Review details and swipe right to confirm.
Step 12
Your request is successful and you can now use your card.
Replace a temporarily blocked card
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select the debit or credit card that you intend to replace.
Step 3
You will be prompted with a message that your "Card is blocked". To replace this card, tap on "Replace cards".
Step 4
Check your mailing address details and tap "Next" to continue.
Step 5
Review details and swipe right to confirm.
Step 6
Your request is completed. You will receive your replacement card soon.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select the debit or credit card that you intend to replace.
Step 3
You will be prompted with a message that your "Card is blocked". To replace this card, tap on "Replace cards".
Step 4
Check your mailing address details and tap "Next" to continue.
Step 5
Review details and swipe right to confirm.
Step 6
Your request is completed. You will receive your replacement card soon.
Activate debit/credit card
Step 1
Log in to UOB TMRW and tap on Card Activation Insights card.
Step 2
Next, select the cards that you wish to activate.
Step 3
Tap on "Yes" to proceed with the activation. Your current card will be deactivated.
Step 4
Enter the SMS OTP.
Step 5
Tap on "OK" to proceed. You can start using your new card.
Step 1
Log in to UOB TMRW and tap on Card Activation Insights card.
Step 2
Next, select the cards that you wish to activate.
Step 3
Tap on "Yes" to proceed with the activation. Your current card will be deactivated.
Step 4
Enter the SMS OTP.
Step 5
Tap on "OK" to proceed. You can start using your new card.
Cancel credit card
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your credit card that you wish to cancel.
Step 3
Tap on "Cancel Card" to proceed.
Step 4
Tap on "Reason for cancellation" to select the reason from the dropdown list.
Step 5
Tap on "Next" to proceed.
Step 6
Review the details and swipe right to confirm.
Step 7
Your card cancellation request is completed.
Step 8
You will not be able to use your card after you have submitted your cancellation request. Do remember to pay any outstanding bills.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your credit card that you wish to cancel.
Step 3
Tap on "Cancel Card" to proceed.
Step 4
Tap on "Reason for cancellation" to select the reason from the dropdown list.
Step 5
Tap on "Next" to proceed.
Step 6
Review the details and swipe right to confirm.
Step 7
Your card cancellation request is completed.
Step 8
You will not be able to use your card after you have submitted your cancellation request. Do remember to pay any outstanding bills.
Reset debit/credit card PIN
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your credit or debit card that you wish to reset your PIN.
Step 3
Tap on "Reset card PIN" to proceed.
Step 4
Enter the new 6-digit PIN and confirm the new PIN.
Step 5
You can choose to hide or show the PIN entered. Next click "Submit" to continue.
Step 6
Enter the digital token code for authentication.
Step 7
Your request is completed and you can start to use your new PIN.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your credit or debit card that you wish to reset your PIN.
Step 3
Tap on "Reset card PIN" to proceed.
Step 4
Enter the new 6-digit PIN and confirm the new PIN.
Step 5
You can choose to hide or show the PIN entered. Next click "Submit" to continue.
Step 6
Enter the digital token code for authentication.
Step 7
Your request is completed and you can start to use your new PIN.
Link debit/credit card to account
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select a debit or credit card to link your current or savings accounts with.
Step 3
Tap on "Enable ATM withdrawal".
Step 4
Tap on "+ Primary account" to link your Current/Savings account to this Card.
Step 5
Tap "Next" to continue.
Step 6
You will be requested to do Transaction signing as a verification step. Tap "Next" to proceed.
Step 7
You have successfully linked your primary account to your debit / credit card. You may proceed to perform ATM withdrawals and NETS transactions.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select a debit or credit card to link your current or savings accounts with.
Step 3
Tap on "Enable ATM withdrawal".
Step 4
Tap on "+ Primary account" to link your Current/Savings account to this Card.
Step 5
Tap "Next" to continue.
Step 6
You will be requested to do Transaction signing as a verification step. Tap "Next" to proceed.
Step 7
You have successfully linked your primary account to your debit / credit card. You may proceed to perform ATM withdrawals and NETS transactions.
Request for a fee waiver
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your preferred debit or credit card to waive the fee(s).
Step 3
Select "Waive fees" from the card Settings screen.
Step 4
Select the fees that you wish to waive and tap on "Next" to proceed.
Step 5
Tap on "Next" to continue.
Step 6
Review the details and swipe to confirm.
Step 7
Your request is completed and will be processed within 3 to 5 business days. An sms will be sent to you if the request is unsuccessful.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your preferred debit or credit card to waive the fee(s).
Step 3
Select "Waive fees" from the card Settings screen.
Step 4
Select the fees that you wish to waive and tap on "Next" to proceed.
Step 5
Tap on "Next" to continue.
Step 6
Review the details and swipe to confirm.
Step 7
Your request is completed and will be processed within 3 to 5 business days. An sms will be sent to you if the request is unsuccessful.
Request for a temporary credit limit increase
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your credit card that you wish to increase your limit.
Step 3
Under settings, tap on "Increase credit limit temporarily" to proceed.
Step 4
Enter the additional credit limit amount.
Step 5
Select the reasons from the dropdown list.
Step 6
Select the duration.
Note: The earliest start date will be 1 day from the request date and maximum duration is 30 days.
Step 7
Tap "Next" to continue.
Step 8
In the confirmation screen, check all details and swipe right to confirm.
Step 9
The request is completed.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your credit card that you wish to increase your limit.
Step 3
Under settings, tap on "Increase credit limit temporarily" to proceed.
Step 4
Enter the additional credit limit amount.
Step 5
Select the reasons from the dropdown list.
Step 6
Select the duration.
Note: The earliest start date will be 1 day from the request date and maximum duration is 30 days.
Step 7
Tap "Next" to continue.
Step 8
In the confirmation screen, check all details and swipe right to confirm.
Step 9
The request is completed.
Enable magnetic stripe for overseas use
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select your preferred UOB Card to activate Magnetic Stripe.
Step 3
Go to "Settings", & click on "Manage overseas use".
Step 4
Enable magnetic stripe & indicate period of Overseas use and click Save.
Step 5
Magnetic Stripe for Overseas Use has been successfully activated.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Select your preferred UOB Card to activate Magnetic Stripe.
Step 3
Go to "Settings", & click on "Manage overseas use".
Step 4
Enable magnetic stripe & indicate period of Overseas use and click Save.
Step 5
Magnetic Stripe for Overseas Use has been successfully activated.
SmartPay: Convert from outstanding balances
Step 1
Log in to UOB TMRW and tap "Services".
Step 2A
Select "SmartPay" from the list of services.
Step 2B
Alternatively, you can also access SmartPay from your credit card account summary screen.
Step 3
Tap on "Apply now".
Step 4
Tap on "Pay instalments with" to proceed.
Step 5
Next, tap on your chosen credit card to pay the instalments.
Step 6
Tap on "Tenure" and select from the list of available tenures.
Step 7
Select "Current outstanding balances" and tap "Next" to proceed.
Step 8
Review the details and swipe right to confirm.
Step 9
Your request is completed.
Step 1
Log in to UOB TMRW and tap "Services".
Step 2A
Select "SmartPay" from the list of services.
Step 2B
Alternatively, you can also access SmartPay from your credit card account summary screen.
Step 3
Tap on "Apply now".
Step 4
Tap on "Pay instalments with" to proceed.
Step 5
Next, tap on your chosen credit card to pay the instalments.
Step 6
Tap on "Tenure" and select from the list of available tenures.
Step 7
Select "Current outstanding balances" and tap "Next" to proceed.
Step 8
Review the details and swipe right to confirm.
Step 9
Your request is completed.
SmartPay: Convert from selected transactions
Step 1
Tap on "Pay instalments with" to proceed.
Step 2
Next, tap on your chosen credit card to pay the instalments.
Step 3
Tap on "Tenure" and select from the list of available tenures.
Step 4
Select "Selected transactions" and tap "Next" to proceed.
Step 5
Select up to 5 transactions with a minimum total of S$500.
Step 6
Review the details and swipe right to confirm.
Step 7
Your request is completed.
Step 1
Tap on "Pay instalments with" to proceed.
Step 2
Next, tap on your chosen credit card to pay the instalments.
Step 3
Tap on "Tenure" and select from the list of available tenures.
Step 4
Select "Selected transactions" and tap "Next" to proceed.
Step 5
Select up to 5 transactions with a minimum total of S$500.
Step 6
Review the details and swipe right to confirm.
Step 7
Your request is completed.
Set up contactless ATM with Apple Pay
Step 1
Open the Wallet app. Tap the sign at the top right.
Step 2
Use your iPhone's camera to capture the card's information. You can also enter the card details manually.
Step 3
Check the card details and entersecurity code (CVV or CVC).
Step 4
Read and accept the 'Terms & Conditions' twice.
Step 5
For security purposes, we will send youa verification code via SMS.Enter this received verification code.
Step 6
You can load multiple UOB cards and set a default card for payment. Open the Wallet app, then tap and hold the card. Drag it to the front and release. You will receive a notification confirming your default card setting.
Step 1
Open the Wallet app. Tap the sign at the top right.
Step 2
Use your iPhone's camera to capture the card's information. You can also enter the card details manually.
Step 3
Check the card details and entersecurity code (CVV or CVC).
Step 4
Read and accept the 'Terms & Conditions' twice.
Step 5
For security purposes, we will send youa verification code via SMS.Enter this received verification code.
Step 6
You can load multiple UOB cards and set a default card for payment. Open the Wallet app, then tap and hold the card. Drag it to the front and release. You will receive a notification confirming your default card setting.
Set up contactless ATM with Google Pay
Step 1
How to setup Contactless ATM with Google Pay.
Step 2
Take a picture of your UOB Debit or Credit Card, or key in your card details manually.
Step 3
Once it has been verified, you can use your UOB Debit or Credit Card with Google Pay.
Step 1
How to setup Contactless ATM with Google Pay.
Step 2
Take a picture of your UOB Debit or Credit Card, or key in your card details manually.
Step 3
Once it has been verified, you can use your UOB Debit or Credit Card with Google Pay.
Set up contactless ATM with Samsung Pay
Step 1
Open Samsung Pay app.
Step 2
Take a picture of your UOB credit or debit card, or key in your card details manually. For security purposes, we will send you a verification code via SMS. Enter this received verification code.
Step 3
Once it has been verified, you can use your UOB credit or debit card with Samsung Pay.
Step 1
Open Samsung Pay app.
Step 2
Take a picture of your UOB credit or debit card, or key in your card details manually. For security purposes, we will send you a verification code via SMS. Enter this received verification code.
Step 3
Once it has been verified, you can use your UOB credit or debit card with Samsung Pay.
Set up a preset contactless withdrawal amount
Step 1
In your UOB TMRW app, select "Contactless ATM" in the "Services" menu.
Step 2
Tap on the card you wish to make preset withdrawals from.
Step 3
Tap on toggle for Preset Withdrawal.
Step 4
Indicate your preference on Debiting Account, Withdrawal amount and Display of Balance.
Step 1
In your UOB TMRW app, select "Contactless ATM" in the "Services" menu.
Step 2
Tap on the card you wish to make preset withdrawals from.
Step 3
Tap on toggle for Preset Withdrawal.
Step 4
Indicate your preference on Debiting Account, Withdrawal amount and Display of Balance.
Add a debit/credit card to Google Pay
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your credit or debit card that you wish to add to Google Pay.
Step 3
Tap on "Add to Google Pay" to proceed.
Step 4
Tap "Continue" to proceed.
Step 5
Review the T&Cs and tap "More" to continue.
Step 6
Tap "Accept and continue" to proceed.
Step 7
Click "OK" to continue.
Step 8
Your UOB card has been successfully added to Google Pay.
Step 1
Log in to UOB TMRW and tap "Accounts".
Step 2
Next, tap on your credit or debit card that you wish to add to Google Pay.
Step 3
Tap on "Add to Google Pay" to proceed.
Step 4
Tap "Continue" to proceed.
Step 5
Review the T&Cs and tap "More" to continue.
Step 6
Tap "Accept and continue" to proceed.
Step 7
Click "OK" to continue.
Step 8
Your UOB card has been successfully added to Google Pay.
Add a Visa debit/credit card to Fitbit Pay
Step 1
Select preferred UOB card on UOB TMRW.
Step 2
Select preferred third-party app.
Step 3
Confirm selection after being automatically directed to the preferred third-party app.
Step 4
Your UOB card is successfully added and shown on the third-party app.
Step 5
You may now use Fitbit Pay to make contactless payments from your Fitbit devices.
Step 1
Select preferred UOB card on UOB TMRW.
Step 2
Select preferred third-party app.
Step 3
Confirm selection after being automatically directed to the preferred third-party app.
Step 4
Your UOB card is successfully added and shown on the third-party app.
Step 5
You may now use Fitbit Pay to make contactless payments from your Fitbit devices.
Add a debit/credit card to AXS app
Step 1
Select your UOB cards under "Credit Cards" or "Debit Cards" after choosing the bill to pay on AXS app.
Step 2
Tap on the UOB TMRW Banner.
Step 3
Tap on "Proceed" to be redirected to UOB TMRW.
Step 4
Complete authentication to proceed.
Step 5
Select your preferred UOB debit or credit card.
Step 6
Review and swipe to confirm your card selection.
Step 7
Key in CVV Number of the card (Select "Save this card" if you prefer to use it for future payments).
Step 8
Key in OTP to complete the set-up process.
Step 9
Your UOB card is added successfully to the app. Click "Ok" to complete the bill payment.
Step 10
Your UOB card details are saved for future payments. Details of successful payments will be reflected in your statement.
Step 1
Select your UOB cards under "Credit Cards" or "Debit Cards" after choosing the bill to pay on AXS app.
Step 2
Tap on the UOB TMRW Banner.
Step 3
Tap on "Proceed" to be redirected to UOB TMRW.
Step 4
Complete authentication to proceed.
Step 5
Select your preferred UOB debit or credit card.
Step 6
Review and swipe to confirm your card selection.
Step 7
Key in CVV Number of the card (Select "Save this card" if you prefer to use it for future payments).
Step 8
Key in OTP to complete the set-up process.
Step 9
Your UOB card is added successfully to the app. Click "Ok" to complete the bill payment.
Step 10
Your UOB card details are saved for future payments. Details of successful payments will be reflected in your statement.
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