Frequently Asked Questions

Frequently Asked Questions

Got a question about Wellness@UOB? You’ve come to the right place. If you have a question not answered below, feel free to reach out to us via the contact form.

Wellness@UOB

Where can I find out more about UOB’s wellness offering?
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The best way to experience our wellness activities is to drop by any of our Wellness@UOB spaces, where our Wellness Advocates will be on hand to guide you along. Visit us at the locations below:

 

Wellness@UOB (Orchard Branch)
No. 230 Orchard Road #01-230, Faber House Singapore 238854
Mondays to Saturdays: 9.30am to 4.30pm
Closed on Sundays and Public Holidays

 

Wellness@UOB (Upper Bukit Timah Branch)
148 Upper Bukit Timah Rd, #01-01 UOB Centre, Singapore 588178
Mondays to Fridays: 9.30am to 4.30pm
Saturdays: 9.30am to 12.30pm
Closed on Sundays and Public Holidays

 

The wellness events/activities are open to both new and existing UOB customers. From time to time, there could be specific eligibility criteria for certain events/ activities. Do refer to our Wellness@UOB webpage for more details.

You may visit our Wellness@UOB webpage for more information.
Alternatively, you may also contact our Hotline @ 1800 222 2121 for any enquiries.

Health screening

The complimentary health screening will be conducted within a dedicated space at Wellness@UOB (Orchard Branch and Upper Bukit Timah Branch). A trained health personnel from Fullerton Health will administer the health screening process.

 

The complimentary health screening provided by Fullerton Health includes the following:

  1. [Only applicable for Wellness@Orchard] Health questionnaire to understand your health history, lifestyle, etc.
  2. Clinical measurements including essential biometrics like blood pressure, blood sugar, Body Mass Index (BMI), and heart rate.
  3. [Only applicable for Wellness@Orchard] Onsite point-of-care lab testing for HbA1c (diabetes).
  4. [Only applicable for Wellness@Upper Bukit Timah] Oxygen Saturation and Body Temperature.
  5. Basic medical report.
  6. Teleconsultation follow-up review with a Fullerton Health doctor.

The health screening process is expected take around 20 to 30 minutes, including the preparation of a basic medical report (excluding waiting time and consultation).

While there is usually no age limit for general health screenings, it is not recommended for persons below 18 years of age as we understand that the range references for the blood tests are not relevant to them. However, should persons below 18 still wish to proceed, only basic clinical measurements like blood pressure, Body Mass Index (BMI) and heart rate will be taken.

Please bring along your NRIC for verification and registration.

No fasting is required for the complimentary health screening though you are advised to avoid caffeinated products at least 30 minutes prior to the blood pressure reading.
If you are consuming any medication, you may proceed as normal.

Yes, a copy of the health screening report will be provided to you.

In addition, a complimentary teleconsultation with a Fullerton Health doctor for health review and recommendations based on your screening results can also be arranged at your convenience.

For a more comprehensive health screening, Fullerton Health has specially curated a range of health screening packages for Wellness@UOB customers at special rates. The Fullerton Health nurse will be able to share more about these health screening packages.

Both UOB and Fullerton Health are governed by strict PDPA regulations. The health screening is provided by Fullerton Health as a separate external third-party service provider that is independent and beyond the control of UOB. UOB will not have access to customers’ health screening reports with Fullerton Health. Likewise, Fullerton Health will also not have access to UOB customers’ personal information.

Be a partner

Please email to SGWellness@uobgroup.com for enquiries regarding any partnership arrangements.

Disclaimers

The wellness products and/or services are provided by separate external third-party providers (“Third-Parties”), independent and beyond the control of United Overseas Bank Limited and its affiliates (“UOB”). UOB is not an agent of these Third-Parties and assumes no liability or responsibility for any act or default of these Third-Parties or defects in any goods or services offered in connection with the wellness products and/or services. UOB will not be responsible for any injury, loss or damage suffered as a result of your usage of the products and/or services.