Forgot Username/Password

    Here is what you need to do if you have forgotten your UOB Personal Internet Banking / UOB TMRW Username or Password:

    Username

    1. Please click here to access the online form to retrieve your Username instantly.

      You will need
      i)       A valid mobile number registered with the bank (to receive SMS-OTP)
      ii) A valid Debit/Credit Card or ATM Card.

      If you do not have the above credentials, please call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance

    Password

    You can reset your password via one of the following ways:

    1. Please click here to access the online form to retrieve your Password instantly.

      You will need
      i)       A valid mobile number registered with the bank (to receive SMS-OTP)
      ii) A valid Debit/Credit Card or ATM Card.

    2. ATM

      Select Other Transactions > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Password Replacement

    3. Form

      Please print, complete and mail the UOB Personal Internet Banking - Information Update Form to us and your new Password will be sent to you by post.

    4. Visit any UOB Branch