News and announcements

Beware of phishing emails from scammers claiming to be from UOB requesting you to activate your Digital Token via email. As scammers may be spoofing our UOB official email address to trick you into clicking on the phishing link, ensure that you verify the identity of the email sender by hovering over the sender’s name. The sender’s name may not match the email address.

Remember these tips to help you #BeCyberSavvy:
1. Do not click on suspicious links provided in unsolicited emails.
2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
4. The Bank will not send email or clickable link to activate or reactivate digital token.
5. Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.

Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses. Call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure.

• Promises of high returns at low or no risk.
• Involvement of pressure tactics (e.g. time-limited promotion)
• Dubious and unverified track record (i.e., not listed on MAS’s listing of registered financial institutions, representative and investor alert list).
• Offer of commissions and early profits as incentive to pursue investment opportunities.

Remember these tips to help you #BeCyberSavvy:

• Verify the investment opportunity.
• Check that the entity is regulated by referring to resources from MAS (e.g., Financial Institutions Directory, Register of Representatives, Investor Alert List).
• Do not immediately act on requests for sensitive and personal information without prior verification.
• Beware of unsolicited offers.

Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses. Call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure.

1. Always verify the legitimacy of information by checking with official source.
2. Always verify the website that you are browsing. Lookout from misspellings or unusual domain.
3. Check out the reviews of the ecommerce seller / buyer.
4. Do not accede to ecommerce seller / buyer’s request to click on links or sideload application into your device.
5. Do not disclose your personal or banking information (card details, OTPs, credit card or ATM Pin) to anyone.
6. Card or ATM pin is not needed for online purchases.
7. Pay attention to any suspicious SMS OTPs received.
8. Report any fraudulent transactions to your bank immediately.
9. Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.

Bank staff and Singapore Government officials will NEVER ask members of the public to do the following over the phone:

1. Ask you to transfer money, withdraw cash or buy physical commodities such as gold and pass to another person;
2. Ask you to disclose banking details, including sharing the details on your mobile phone screen;
3. Ask you to install mobile apps from unofficial app stores;
4. To expect a call from or transfer your call to a person with another organization, for example from a bank staff to Police or government officials.

If you receive an SMS from the bank, make sure it is sent from the bank’s Sender ID and not from a mobile phone number.

Scammers may cite your personal information (e.g. full name or NRIC number) to appear legitimate. Do not automatically trust someone just because he/she has your personal information.

Remember these tips to help you #BeCyberSavvy:

1. Do not click on suspicious links provided in unsolicited SMSes and emails. You can download the ScamShield App on your mobile app to detect scam SMSes and calls.
2. If in doubt, verify the authenticity of the information with the our official website or sources of the authorities, UOB or the organization represented to youor bank or staff, and insurance agents.
3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
4. Never hand over cash or property to someone who claims to be a government official
5. Stay calm and cease any communication with the suspected party immediately.
6. Contact UOB Fraud Hotline or visit the nearest police station for assistance.

Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.

Suspect that you have been scammed? Contact our dedicated 24/7 Fraud Hotline at 6255 0160 or click here for immediate steps to take to prevent further losses.

For more information on how to protect yourself against scams, please visit www.scamshield.gov.sg

1. Do not click on suspicious links provided in unsolicited SMSes and emails. You can download the ScamShield App on your mobile app to detect scam SMSes and calls.
2. If in doubt, verify the authenticity of the information with the official website or sources of the authorities, UOB or the organization represented to you.
3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
4. Stay calm and cease any communication with the suspected party immediately.
5. Contact UOB Fraud Hotline or visit the nearest police station for assistance.

Be on high alert for scammers who typically offer “attractive” deals to phish your personal banking information using fake payment websites or through social media messages. Sometimes, scammers may impersonate interested buyers or government officials to phish your personal banking information.

Sharing online banking credentials such as credit card details, OTPs, card or ATM Pin could potentially expose you to unauthorised banking transactions including ATM withdrawals.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 62550160. Listen carefully and select the appropriate option to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking/ UOB TMRW app or Credit & Debit Cards or Both.

Remember these tips to help you #BeCyberSavvy:

1. Always verify the legitimacy of information by checking with official source.
2. Always verify the website that you are browsing. Lookout from misspellings or unusual domain.
3. Check out the reviews of the ecommerce seller / buyer.
4. Do not accede to ecommerce seller / buyer’s request to click on links or sideload application into your device.
5. Do not disclose your personal or banking information (card details, OTPs, credit card or ATM Pin) to anyone.
6. Card or ATM pin is not needed for online purchases.
7. Pay attention to any suspicious SMS OTPs received.
8. Report any fraudulent transactions to your bank immediately.
9. Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.

The Singapore Police Force advises the public to be on high alert for scammers impersonating as staff from Chinese services such as Tencent, WeChat or UnionPay. Such scams involve free trial subscriptions which victims may have signed up for (e.g insurance coverage, in-app anti-harassment functions, WeChat subscriptions)

Scammers would typically ask victims to verify their identities and bank accounts, by requiring them to provide their personal information and to make monetary transfers to various bank accounts. The victims were assured that their monies would be refunded upon successful verification. In some of the cases, the scammer would guide the victim through WhatsApp's screen sharing function to increase the bank transaction limit and perform the bank transfers.

Avoid falling for such impersonation scams through these tips to #BeCyberSavvy:

1. Add the ScamShield app and set security features (e.g. set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets).
2. Do not send money to anyone you do not know or have not met in person before. Do not disclose your personal information, bank/card details and One-Time Passwords (OTPs) to anyone.
3. Check for scam signs with official sources (e.g. call the Anti-Scam Helpline on 1799 or visit www.scamalert.sg), or with someone you trust.
4. Look out for tell-tale signs of a phishing website. Do not click on dubious URL links provided by anyone you do not know or have not met in person before.
5. Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately.
6. Activate Money Lock to protect your account balances by restricting unauthorised withdrawals from being made on your account.

1. Use payment options that only release payment to sellers upon delivery.
2. Avoid making advance payments or direct bank transfers - this does not offer any protection to buyers.
3. Arrange for physical meet-up with sellers to verify the authenticity of the physical tickets. Bear in mind that the party you are dealing with online is a stranger.
4. Report the fraudulent advertisements to the social media and e-commerce platforms.
5. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

1. Do not click on suspicious links provided in unsolicited emails or messages.
2. If in doubt, verify the authenticity of the information with our official website or sources.
3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

1. Do not click on suspicious links provided in unsolicited emails or messages.
2. If in doubt, verify the authenticity of the information with our official website or sources.
3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.

1. Do not click on suspicious links provided in unsolicited emails or messages.
2. If in doubt, verify the authenticity of the information with our official website or sources.
3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.