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News and announcements

Scam Alerts

Scam alert: 12 July 2025
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Investment Scam

Investment Scam

Involve scammers promising victims high and risk-free returns on an investment,  whereby the investment opportunity will be usually staged as a “once-in-a-lifetime” opportunity. Investment scammers typically reach out to their victims via messaging platforms (e.g., WhatsApp, Telegram, etc.) and befriend them through social media platforms and/or dating applications.

Red flags of an Investment Scam

  • Promises of high returns at low or no risk.
  • Involvement of pressure tactics (e.g. time-limited promotion)
  • Dubious and unverified track record (i.e., not listed on MAS’s listing of registered financial institutions, representative and investor alert list).
  • Offer of commissions and early profits as incentive to pursue investment opportunities.


Remember these tips to help you #BeCyberSavvy:

  • Verify the investment opportunity.
  • Check that the entity is regulated by referring to resources from MAS (e.g., Financial Institutions Directory, Register of Representatives, Investor Alert List).
  • Do not immediately act on requests for sensitive and personal information without prior verification.
  • Beware of unsolicited offers.


Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses. Call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure.

Impersonation Scam

Impersonation Scam

Be on high alert for unsolicited calls from local mobile numbers, with scammers impersonating WeChat, UnionPay, or Alipay staff. Typically, the scammer informs victims that fees will be automatically deducted from their bank accounts linked to WeChat, UnionPay, or Alipay unless they cancel the subscriptions associated with these services. To cancel these subscriptions, victims must verify their identities by providing personal information, make transfers to bank accounts purportedly opened for the victim, withdraw cash or buy gold bars and pass to the caller or associates. To bolster their credibility or pressure victims, scammers send fake documents containing victims’ personal information via WhatsApp, impersonate MAS officers, claim victims' bank accounts are involved in money laundering. They may also send fake court orders or arrest warrants.

If you suspect that you have been scammed, immediately file a police report and call our dedicated 24/7 Fraud Hotline at 62550160. Listen carefully and select the appropriate option to activate our emergency self-service Kill Switch feature, which will disable access to your UOB Personal Internet Banking/ UOB TMRW app or Credit & Debit Cards or Both.

Remember these tips to help you #BeCyberSavvy:
  1. Always verify the legitimacy of information by checking with official source.
  2. Always verify the website that you are browsing. Lookout from misspellings or unusual domain.
  3. Check out the reviews of the ecommerce seller / buyer.
  4. Do not accede to ecommerce seller / buyer’s request to click on links or sideload application into your device.
  5. Do not disclose your personal or banking information (card details, OTPs, credit card or ATM Pin) to anyone.
  6. Card or ATM pin is not needed for online purchases.
  7. Pay attention to any suspicious SMS OTPs received.
  8. Report any fraudulent transactions to your bank immediately.
  9. Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.
Phishing Scam

Phishing Scam

Beware of phishing emails from scammers claiming to be from UOB requesting you to activate your Digital Token via email. As scammers may be spoofing our UOB official email address to trick you into clicking on the phishing link, ensure that you verify the identity of the email sender by hovering over the sender’s name. The sender’s name may not match the email address.

Remember these tips to help you #BeCyberSavvy:
1. Do not click on suspicious links provided in unsolicited emails.
2. If in doubt, verify the authenticity of the information with our official website or sources and do not respond to an unfamiliar sender.
3. Never disclose your personal or internet banking details and one-time passwords (OTPs) to anyone.
4. The Bank will not send email or clickable link to activate or reactivate digital token.
5. Activate Money Lock on UOB TMRW app to protect your account balances by restricting unauthorised withdrawals from being made on your account. Simply go to ‘Services’ tab > Select ‘Money Lock’.

Suspect that you have been scammed? Visit here for immediate steps to take to prevent further losses. Call our dedicated 24/7 Fraud Hotline 6255 0160 if unsure.

Please click here to learn more of the other scam threats.

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