General help

For new customers, please bring along your NRIC and initial deposit to any UOB branches for account opening.

Please note that the provision of the above documents does not automatically indicate that the Bank will accept the account opening for customer. The approval of the account opening is at the Bank’s sole discretion and the Bank reserves the right to reject the account opening without disclosing any reason. Please visit this link for more information on the various deposit accounts offered by UOB.

For existing customers, please log in to your UOB Personal Internet Banking / UOB TMRW to apply for a new account.

The Bank would require customer to be physically present in Singapore for any account opening as verification and sighting of documents are needed.

The following documents will be required for opening a personal savings/current account: Foreigners (not studying/working in Singapore)

• Passport; and
• Other form of more permanent identification e.g. identification cards or social security passes etc.
• Proof of residential address (such as the latest telephone/utilities bill or latest bank statement; all documents to be in English).
• A Letter of Reference from a Bank whereby the customer is currently having an existing banking relationship with the Bank itself; OR
• A Letter from an Introducer (the introducer must be our existing UOB Singapore account holder)

Please note that the provision of the above documents does not automatically indicate that the Bank will accept the account opening for customer. The approval of the account opening is at the Bank’s sole discretion and the Bank reserves the right to reject the account opening without disclosing any reason.

For more information on the various deposit accounts offered by UOB, click here.

Kindly refer to the following link for a list of Fees and Charges for UOB Deposit Accounts and Services.

We offer a myriad of banking accounts to suit your personal needs.
Kindly visit the following link for more information on the accounts that we offer.

Please refer to the following web link for UOB Bank and Branch codes: http://www.uob.com.sg/assets/pdfs/global/achcode.pdf.

You may locate our wide network of branches with their respective operating hours and our self-service machines at the following link.

Following the cancellation of work permit and departure from Singapore, work permit holders' accounts will be suspended. To avoid disruption, work permit customers are encouraged to ensure all funds are withdrawn, transferred or that the account is closed prior to departure.

1. Why must Work Permit Holders (WPHs) withdraw their funds or close their bank accounts before leaving Singapore?
   This is to lower the risk of criminal syndicates using WPHs banking credentials for unlawful purposes if the accounts remain active after WPHs leave Singapore.
   Closing accounts and/or withdrawing funds prior to leaving Singapore help protect and safeguard their financial assets.
   
   
2. When will my bank account be suspended?
   Your account will be suspended when your work permit expires or is cancelled, and you have left Singapore. Your account will be suspended, meaning it will not be closed, and your funds will remain in the account. However, you will be unable to access the account or its balance during the suspension. Your funds remain safe, and you can access them again upon returning to Singapore and reactivating your account.
   
   
3. What happens if my account is suspended?
   Your funds remain safe and protected, but you will be unable to access your account or conduct any transactions (deposits or withdrawals). Your account remains suspended, not closed. Your funds will be held until you return to Singapore to work and can reactivate your account. You are therefore advised to withdraw all funds before leaving.
   
   
4. Am I allowed to keep my account active for my friends and family to use?
   No. Per the Bank’s Terms and Conditions governing accounts and services, account access is strictly for the registered account holder only. Using your personal account for transactions on behalf of others or allowing third parties to use your account is prohibited. Your account will be suspended upon cancellation or expiry of your work permit and your departure from Singapore.
   
   
5. How does this affect me, and what should I do?
   Once your work permit is cancelled or expires, and you have left Singapore, your account will be suspended. Your funds will remain in the account, as it will not be closed but suspended. You will be unable to access your account or its balance. Your funds are protected and held for you should you return to Singapore to work in the future. To avoid inconvenience, WPHs are advised to transfer their bank balances before their work permit is cancelled or expires and before they leave Singapore.
   
   
6. I am a Malaysian and frequently travel to Singapore, even though my work permit has expired. Can I keep my account?
   There is a risk that that criminal syndicates may use former WPHs banking credentials to access and abuse their accounts for unlawful purposes if the accounts are not closed after the WPHs leave Singapore. Once your work permit has expired or been cancelled and you have left the country, your bank account will be suspended.
   
   
7. What should I do if I return to Singapore and want to reactivate my suspended account?
   To reactivate your account upon your return to Singapore, please visit the nearest branch with your new valid pass.
   
   
8. Can I digitally transfer funds from my suspended Singapore account to my home country account?
   No. You will not be able to digitally transfer funds from your suspended bank account.
   
   
9. If my account is suspended, can I still receive funds (e.g. salary payment)?
   No. If your account is suspended, you will not be able to receive funds to your account. You may need to coordinate with your employer to receive the funds to your overseas bank account directly.
   
   
10. What if I have GIRO payments linked to my account?
    Do make other arrangements if you have GIRO payments linked to your account. Such payment instructions will be blocked when the account is suspended. Inform your service providers as soon as possible so your services are not disrupted.
    
    

1. My employees, WPHs, are leaving for a short break and will return to work (their work permit remains valid). Do they need to close their account?
   No. If their work permit remains valid (e.g., for home leave), their account will not be suspended.
   
   
2. What if my former employees, WPHs, did not close their account before leaving Singapore after their employment ended?
   If the workers did not close their account before leaving Singapore after their work permit was cancelled or expired, their bank account will be suspended.
   
   
3. My employee, a WPH, is under investigation, and I cancelled his/her work permit, but he/she remains in Singapore. Does he/she need to close his/her account or withdraw the balances?
   The WPH should close his/her account or withdraw his/her funds after the investigation concludes and before leaving Singapore.
   
   
4. My employees’ work permit expired, and they left Singapore for a break. They intend to return to work. Will their account be suspended?
   Yes. Their account will be suspended after their work permit expires and they have left Singapore. Upon their return to Singapore, they may visit the nearest branch with their new valid pass.
   
   
5. I'm cancelling my employees’ work permits, and they are returning home. They have filed work injury/salary claims with MOM. Do they need to close their account?
   No. Their account will not be suspended while a claim is pending with Ministry of Manpower (MOM).
   
   
6. We have employees awaiting final payouts after their work permits were cancelled and they left the country. What should we do?
   If payment crediting fails because the former WPH’s account has been suspended, please arrange for payment to be made to the WPH’s overseas bank account directly.