UOB Card alerts

UOB Card alerts

UOB Card alerts

You will receive notifications on your mobile phone via SMS* for the following transactions:
First card transaction

First card transaction

Transactions above threshold

Transactions above threshold

Online card transactions

Online card transactions

Frequently asked questions

Why am I receiving SMS or Email alerts when I use my UOB Credit/Debit Card?
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UOB will send you a transaction alert via SMS or Email when a transaction made on your UOB Credit/Debit card is at or above a threshold amount. It is a security measure to prevent fraudulent activities conducted on your UOB Credit and/or Debit Card by unauthorised parties.

The default mode of transaction alert is SMS. You can change the mode of your transaction alert service via UOB Personal Internet Banking. Simply Log in and click on Account services > Manage alerts to select your preference. Alternatively, you can download and submit the Threshold Limit for Credit/Debit Card Transaction Alert Service form. For mail-in requests, please allow up to 5 working days for your records to be updated.

The default threshold amount set by the Bank is S$500 for each card.

The default threshold amount set by UOB is S$500 and above. You can change your threshold amount via UOB Personal Internet Banking. Alternatively, you can download and complete the Threshold limit for Credit/Debit Card Transaction Alert Service form available at uob.com.sg or any UOB branch. For mail-in requests, please allow up to 5 working days for your records to be updated.

The threshold amount for all your Principal UOB Credit/Debit cards will be the same.

The threshold amount for your principal Card(s) will apply to your supplementary cards.

To receive the SMS/Email alerts, you must update your current mobile phone number and Email address with us. Please ensure that the Mobile phone number and Email address registered with the Bank is unique to yourself, so as to protect the confidentiality of your card activities.

To update your Mobile number and Email address, please log on to UOB TMRW or UOB Personal Internet Banking.

Don't have Digital access? Set up now or visit your nearest UOB branch for assistance.


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