Frequently asked questions

The following Terms and Conditions will be changed:

  • Terms and Conditions Governing Accounts & Services (Non-individual Customers);
  • Additional Terms and Conditions Governing Accounts and Services (Non-individuals Customers);
  • Agreement for Sole Proprietorships; and
  • Terms and Conditions for Product and Services listed above.

We have re-organised the documents to improve readability and provide a more consistent experience. Instead of multiple standalone documents. The revised Terms and Conditions will be structured into:

In the event of any inconsistency between a Product Addendum and the General Terms and the Country Addendum (Singapore), the Product Addendum will take precedence over the General Terms and Country Addendum.

As part of this revision, the language has been simplified and standardized to improve clarity with clauses repeated in the different documents being removed.

The changes will take effect on 1 July 2026.
 
From 1 July 2026, the Terms and Conditions Governing Accounts and Services (Non-Individual Customers) and the Additional Terms and Conditions Governing Accounts and Services (Non-Individual Customers) are replaced by the General Terms Governing Accounts and Services together with the Country Addendum (Singapore). In addition, the Product Addenda in the list above will replace the existing terms and conditions applicable to the corresponding products and services to which they relate.
 
Accordingly, any reference in any agreement, form, mandate, instruction or other document with us to:

  1. the Terms and Conditions Governing Accounts and Services (Non-Individual Customers), the Additional Terms and Conditions Governing Accounts and Services (Non-Individual Customers); or
  2. the existing terms and conditions applicable to any specified product and services;

shall, from 1 July 2026, be construed as a reference to the General Terms Governing Accounts and Services and the Country Addendum (Singapore) or the relevant Product Addendum as applicable.

There are no substantive changes to your legal rights and obligations.

These changes are made to:

  • provide better clarity on the applicable terms;
  • improve readability and consistency; and
  • enhance your overall customer experience.

The revised Terms and Conditions are available at our website: www.uob.com.sg
A downloadable PDF version is also available for your reference.

No action is required from you. By continuing to use our banking services after 1 July 2026, you are deemed to have accepted the revised Terms and Conditions, which will replace and supersede the previous versions.

If you do not agree to the revised Terms and Conditions, we will not be able to continue providing you with the products and/or services that you have applied for. In this case, you will need to close your account and/or terminate the products/services with us

You can contact your Relationship Manager, the Corporate Call Centre or any of our branches for clarifications.