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Less waiting, less hassle
Shorter waiting times
Enjoy prioritised processing from Singapore Customs.
Reduced hassle
Submit online and we'll handle the rest.
Avoid delays
No more worries over document transit
How it works
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Step
-
Details
| Step | Details |
| 1 | The BG applicant applies to issue a BG through UOB, indicating Director-General of Customs / Deputy Comptroller of Goods and Services Tax as the beneficiary. |
| 2 | UOB issues BG and sends digital BG data to Singapore Customs via the Networked Trade Platform (NTP). |
| 3 | Singapore Customs will email the Primary Contact registered in the Singapore Customs Account, once BG has been successfully registered. |
| Step |
| 1 |
| 2 |
| 3 |
Download Forms
Application
Complete and submit all three forms via UOB Infinity (digital banking for business) or over-the-counter.
Frequently asked questions
What is the Electronic Banker’s Guarantee (eBG) Programme?
The eBG Programme is offered by Singapore Customs to speed up the security lodgement process of a BG with them. We will courier the original BG and send the BG digital data via Networked Trade. The main benefits of this opt-in programme include:
- Shorter processing times as your security lodgement is prioritised
- Reduced hassle as you do not have to collect and deliver your BG
- Convenience as you can submit your forms online
More information about the eBG can be found on the Singapore Customs website.
How is this different from the current process?
You no longer need to collect the original BG and deliver it to Singapore Customs. UOB will courier the document on your behalf.
If you join the eBG Programme, you will not be able to collect your original BG from our Trade Counters.
Can this programme be used for all BGs?
The eBG Programme is only applicable for new BGs issued favouring Singapore Customs (Director-General of Customs / Comptroller of Goods and Services Tax).
Amendment or extensions of BGs will not be covered under this programme and will be handled as usual.
Does it cost more to join the eBG Programme?
No. All standard BG issuance and processing fees from our Trade Pricing Guide apply.
How can I check the status of my BG registration?
Enquire through the Singapore Customs online feedback form. Select "Traders – Registering to Trade" from the dropdown menu.
How can I join the eBG Programme?
- Complete the EBGP Form.
- Complete the BG Application Form.
- Complete the Security Application Template from Singapore Customs.
- Submit all documents through UOB Infinity or over-the-counter.
- Wait for an email notification from Singapore Customs.
If you do not have an existing BG facility with us, you can apply for a UOB Express BG and enjoy a S$100 fee waiver. Terms and conditions apply.
Terms & Conditions
Terms and conditions apply.
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