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How can we help you today?


Please call us at the numbers below or submit an enquiry form.

If you are calling from overseas, please dial “+65 6” in place of any number starting with “1800”.
Charges apply for mobile calls made to “1800” local toll free service numbers.

What you should know

Financial Industry Disputes Resolution Centre (FIDReC)

At UOB, we strive to address your concerns immediately. Upon receipt of your feedback/complaint/enquiry, we will conduct a thorough review to resolve your concerns within 3 to 5 business days. For instances where further investigations are required due to the complexity of the issue, we will keep you updated on the progress and strive to resolve your concerns within 14 business days.

If, despite our best efforts, you believe that we have not addressed your concerns, you may seek the assistance of The Financial Industry Disputes Resolution Centre Ltd (FIDReC). At present, FIDReC's services are available to all consumers who are individuals or sole-proprietors. The jurisdiction of FIDReC in adjudicating disputes between banks and consumers is up to S$100,000.

More information is available at the FIDReC website.

Protecting the privacy of our customers is a top priority at UOB and we are committed to complying with the Personal Data Protection Act.

Please visit our Privacy & Security page for more information.

Other ways to contact us

Write to us

Write to us

Robinson Road,
P.O Box 1688
Singapore 903338
Attn: UOB Contact
Centre/Service Quality Department

Find us globally

Find us globally

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