Access banking services whenever, wherever
with over 1,200* machines available islandwide
*UOB and OCBC shared ATM network
CONTACTLESS CASH WITHDRAWAL
Simply tap to withdraw cash with your compatible mobile devices at Southeast Asia’s first Near Field Communication (NFC) Automated Teller Machine (ATM).
ZERO WITHDRAWAL FEES
Customers enjoy a fee waiver for all cash withdrawals made at OCBC ATMs.
Pay your UOB Credit Card bill
Do not have a UOB account?
You can still pay your UOB Credit Card bills at our ATMs
using ATM cards issued by other banks.
Get to your most frequently used banking services
with the touch of a button
Set your Favourite Transactions at your log-in page for faster access
to your preferred cash withdrawal amount, CashCard top-up and
UOB Credit Card payments or to view your balance enquiry.
Withdraw cash overseas at UOB ATMs, with no additional fees
With our waiver on service fees for all regional cash withdrawals at
UOB ATMs across Malaysia, Indonesia and Thailand, you can enjoy
the convenience of ready cash whenever you need it.
Enable your card for overseas ATM cash withdrawals now.
ATM Withdrawal Limit
To protect you from the risk of scams, any change in your ATM withdrawal limit is only available at our branches.
You can select a withdrawal limit of S$1,000, S$3,000, S$5,000, S$7,000 or S$10,000.
Click here for details.
Skip the branch queues and deposit up to S$20,000 per transaction
at any of our cash deposit machines
You will now be able to deposit up to S$20,000 in a single
cash deposit transaction, limited to the maximum number of notes
the cash deposit machine can accept.
Even more places to withdraw cash
UOB Cash Out allows you to withdraw up to S$1,000 cash at Sheng Siong Supermarkets, and up to S$200 cash at 7-Eleven, HAO mart and U Stars stores.
2-IN-1 ATMs
Deposit cash and update your passbook even without your ATM card.
Visual Impairment-
Friendly ATMs
Our visually impaired friends and family can bank independently with the braille instructions and earphone jacks provided.
Multi-Function Atms
The most versatile of our machines; withdraw and deposit cash, plus perform a host of other transactions at these ATMs.
REGULAR ATMs
These ATMs not only allow you to withdraw cash, but perform CashCard top-ups, bill payments and so much more.
2-IN-1 ATMs
Deposit cash and update your passbook even without your ATM card.
Visual Impairment-
Friendly ATMs
Our visually impaired friends and family can bank independently with the braille instructions and earphone jacks provided.
Multi-Function Atms
The most versatile of our machines; withdraw and deposit cash, plus perform the most transactions at these ATMs.
REGULAR ATMs
These ATMs not only allow you to withdraw cash, but perform CashCard top-ups, bill payments and so much more.
With our range of ATMs, there’s always something for everyone.
Complete the form to facilitate the crediting of your account
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a. |
Under the “Select Transaction” screen, select “UOB Credit Card Payment”. |
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b. |
Under “Make Payment” screen, select “DBS/POSB/OCBC Account”. |
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c. |
Under “Language selection” screen, select preferred language. |
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d. |
To press “ENTER” to agree with the Terms and Conditions and proceed. |
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e. |
To select option to “Insert UOB Credit Card” or “Enter UOB Credit Card Number”. |
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f. |
To enter payment amount. |
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g. |
To insert DBS/POSB/OCBC Card. |
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h. |
To select “Current or Savings” account. |
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i. |
To enter PIN code for the DBS/POSB/OCBC Card. |
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j. |
Upon successful confirmation and transaction, payment is completed and receipt is issued. |
Unfortunately, only POSB/DBS/OCBC cards linked to the corresponding banks’ savings/current account are acceptable.
Yes, customers to key in the relevant PIN code of the POSB/DBS/OCBC card to make payment from their POSB/DBS/OCBC savings/current account.
Yes, payment is immediate when the transaction is successful and your credit limit will be reinstated immediately with the payment amount made.
No, there are no charges for this new service.
Yes, UOB Credit Cardmembers who have an existing UOB CASA account can still continue to make payment to their UOB Credit Card.
AMEX Cards are not accepted as a mode of payment (even though the card is NETS enabled). This applies to all banks.
We have implemented a service that enables UOB ATM cardholders to perform overseas cash withdrawals and balance enquiries at any UOB ATM in Malaysia, Indonesia and Thailand. This service was launched on 1 Oct 2008.
Overseas cash withdrawals and balance enquiries can be performed at all UOB ATMs in Malaysia, Indonesia and Thailand.
You can use your UOB ATM Card, UOB Debit Card or UOB Credit Card at any UOB ATM in these participating countries. Your UOB Debit or UOB Credit Card has to be linked to either your Savings or Current Account.
You can make cash withdrawals and perform balance enquiries on UOB ATMs in Malaysia, Indonesia or Thailand.
Funds Transfers between countries are not available via UOB ATMs.
This service allows you to perform selected transactions at UOB ATMs in Malaysia, Indonesia and Thailand. Overseas over-the-counter transactions are currently not supported via your ATM card.
This service is automatically enabled for all UOB cardholders in the participating countries. There is no need to apply for this service.
The same cash withdrawal limit applies when you are using your card overseas. For example: if your current cash withdrawal limit is S$3000 per day, this limit will apply when you use your card in Malaysia, Indonesia and Thailand.
The same withdrawal limit applies overseas as when you use your card in Singapore. This limit is designed to control your exposure in case of fraudulent transactions.
The same cash withdrawal limit applies when you are overseas i.e. you can still withdraw up to S$5,000 per account or up to S$10,000 per card. Note: Default limit is S$3,000. Privilege Banking customers can apply to increase this to S$5,000.
You may view the foreign and home currency withdrawal details in your statement of accounts.
Your account Available Balance will be printed onto the ATM receipt issued when you perform a cash withdrawal.
This service allows you to perform selected transactions at UOB ATMs in Malaysia, Indonesia and Thailand. Overseas over-the-counter transactions are currently not supported via your ATM card.
There is no transaction fee for using this service.
Balance enquiry transactions at overseas UOB ATMs are provided free of charge.
All transactions will be displayed in English regardless of whether they are performed at UOB ATMs in Malaysia, Indonesia or Thailand.
The Favourite Transaction set-up function is only applicable at UOB ATMs in Singapore.
The PIN Change function can only be used at UOB ATMs in Singapore.
UOB is committed to providing a secure ATM network. We have implemented safeguards to ensure that your ATM transactions are secure.
These are some precautionary measures you should observe:
If you lose your card while traveling, kindly contact UOB Singapore Call Centre at (65) 6222 2121 immediately to report your lost card.
Replacement ATM cards can only be issued in Singapore. You can visit any UOB Group branch in Singapore to request for a replacement card.
You will need to request for a replacement card from UOB Singapore.
If you encounter any problems when using your card while overseas, please contact UOB Singapore Call Centre at (65) 6222 2121 to report your case. Alternatively, you may also contact the Bank when you return to Singapore.
The turnaround time for settling inter-country cash discrepancies is about 2 weeks.
“RATM” and “IATM” are codes that we use to indicate transaction types. Transactions made at UOB ATMs in these participating countries are indicated as “RATM”. Transactions made at other overseas ATMs are marked as “IATM”.
The balance printed on the ATM receipt is the Available Balance in your account.
Yes, you can make cash advances at overseas UOB ATMs subject to the available balance for your credit card account.
As part of industry-wide measures introduced by the Association of Banks in Singapore, overseas ATM cash withdrawal for all UOB ATM Cards, UOB Debit Cards and UOB Credit Cards linked to your Current/Savings Accounts will be disabled unless:
Yes, please refer to Question 1.
Yes, you can enable overseas ATM cash withdrawal:
Yes, this will be carried out immediately if you contact our 24-hour Customer Service Hotline at 1800 222 2121 (or +65 6222 2121 when calling from overseas).
Yes, you can disable the overseas ATM cash withdrawal function:
No. We will only be able to act on the instruction of the cardholder. In this case, please ask the other joint account holder to contact our Call Centre so that we can enable/disable the overseas ATM cash withdrawals immediately.
Yes, you can. This is provided that your credit card is linked to a Current/Savings Account. However, Credit Card Cash Advance will still be available for your usage.
Yes, you can, by calling our 24-hour Customer Service Hotline at 1800 222 2121 (or (65) 6222 2121 when calling from overseas).
UOB is committed to providing a secure ATM network. We have implemented safeguards to ensure that your ATM transactions are secure. For your added protection, please change the PIN number of your cards regularly.
Here are some tips when using an ATM:
Please also make sure that you inform the Bank immediately if there are any changes in your particulars.
Customers with any personal UOB ATM cards (with the exception of CDA ATM cardholders) will be able to perform a change in cash withdrawal limit at the ATMs. However, corporate cardholders will not be allowed to perform this transaction at the ATMs.
You may change your ATM cash withdrawal limit via UOB ATMs. Step-by-step instructions will be provided to guide you along when you perform this change at the ATM.
To protect customers from the risk of scams, request for increase in the limit is only available at our branch. The processing time for such requests via form submission at the branch is 2 business days.
Please note that your request via form submission will not take effect immediately as it requires processing time.
The daily ATM withdrawal limit depends on the amount that you have set and includes NETS transactions. Do note that NETS, ATM Withdrawals and 3rd Party fund transfer limits will reset on a daily basis.
Yes, the change in ATM cash withdrawal limit performed on any UOB ATM will take effect immediately.
Yes. You may change it back to your original limit by repeating the same process at the ATMs or by filling up a form at any UOB branch.
From 25 August 2018, you can withdraw up to S$20,000 at selected ATMs within our branches. Please call 1800 222 2121 or enquire in-branch for more information.
The daily cash withdrawal limit for these selected ATMs is S$20,000 by default, and will supersede any current ATM cash withdrawal limit instructions with the bank. Your existing ATM cash withdrawal limit setting stands and remains effective at all other ATMs.
You will now be able to deposit up to S$20,000 in a single cash deposit transaction, limited to the maximum pieces of notes the cash deposit machine can accept.
This is the maximum amount that the machine can handle at one time.
It could be for the following reasons:-
Please scan the QR code printed on your receipt to report the cash retention via the form on our website. In the event you do not have the receipt, you may also scan the QR code on the machine. The form may also be accessed at www.uob.com.sg/selfservicebanking.
For your convenience, we strongly encourage to make the report via the QR code or URL provided. However, you may also contact our Call Centre at 1800 222 2121 or visit the nearest branch.
We will credit your account within 3 business days, upon receipt of your report, provided all is in order.
We will contact you should we need any clarification.
We will send a credit advice once the funds have been successfully credited into your account. Alternatively, you may wish to check your account within 5 business days.
You can find the CDM number indicated on your receipt, eg. A123 and on the machine, eg. Axx123/Cxx123
You can withdraw cash in multiples of S$10, up to S$1,000 at Sheng Siong Supermarkets and up to S$200 at 7-Eleven, HAO mart, U Stars stores and up to S$100 at Shell Stations, per transaction. Withdrawal is subject to cash availability.
No purchase is required when you withdraw cash from the $TMs at Sheng Siong Supermarkets. Purchases of any value besides services such as bill payments, top-up, e-top-up, e-gift cards and lottery made using UOB Cards linked to a UOB savings account or current account, will allow you to withdraw cash with UOB Cash Out.
UOB Cash Out is available in Singapore at all Sheng Siong Supermarkets, 7-Eleven, HAO Mart (maximum of SGD 200), U Stars stores (maximum of SGD 200) and Shell stations (maximum of SGD 100, with purchase), with the exception of 7-Eleven stores located at Changi Airport.
