Features

  • Get more banking done at our ATMs

    Access banking services whenever, whenever
    with over 1,200* machines avaliable islandwide

    *UOB and OCBC joint ATM network

Highlights

CONTACTLESS CASH WITHDRAWAL

Simply tap to withdraw cash with your compatible mobile devices at Southeast Asia’s first Near Field Communication (NFC) Automated Teller Machine (ATM).

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ZERO WITHDRAWAL FEES

Customers enjoy a fee waiver for all cash withdrawals made at OCBC ATMs.

Valid till 31 Dec 2018.

BANK ANYWHERE

Equipped with a comprehensive range of services, our ATMs let you do your banking so you can skip the queue at the branch

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ATM Services

Pay your UOB Credit Card bill

Do not have a UOB account?
You can still pay your UOB Credit Card bills at our ATMs
using ATM cards issued by other banks.

Get to your most frequently used banking services
with the touch of a button

Set your Favourite Transactions at your log-in page for faster access
to your preferred cash withdrawal amount, CashCard top-up and
UOB Credit Card payments or to view your balance enquiry.

Withdraw cash overseas at UOB ATMs, with no additional fees

With our waiver on service fees for all regional cash withdrawals at
UOB ATMs across Malaysia, Indonesia and Thailand, you can enjoy
the convenience of ready cash whenever you need it.

Enable your card for overseas ATM cash withdrawals now.

Need a large sum of cash?

You can now increase your withdrawal limit to S$10,000 and get cash instantly at our ATMs.

You can select a withdrawal limit of S$1,000, S$3,000, S$5,000,
S$7,000 or S$10,000. Upon the successful change of your ATM
cash withdrawal limit, you will receive an SMS notification.

Skip the branch queues and deposit up to S$20,000 per transaction
at any of our cash deposit machines

You will now be able to deposit up to S$20,000 in a single
cash deposit transaction, limited to the maximum number of notes
the cash deposit machine can accept.

Types of ATMs

With our range of ATMs, there’s always something for everyone.

FAQs

Payment of UOB Credit Card Bills

a.

Under the “Select Transaction” screen, select “UOB Credit Card Payment”.

b.

Under “Make Payment” screen, select “DBS/POSB/OCBC Account”.

c.

Under “Language Selection” screen, select preferred language.

d.

Press "ENTER" to agree with the Terms and Conditions and proceed.

e.

Select option to "Insert UOB Credit Card" or "Enter UOB Credit Card Number".

f.

Enter payment amount.

g.

Insert DBS/POSB/OCBC Card

h.

Select “Current or Savings” account.

i.

Enter PIN code for the DBS/POSB/OCBC Card.

j.

Upon successful confirmation and transaction, payment is completed and receipt will be issued.

You can use POSB/DBS or OCBC ATM Cards to make payment for your UOB Credit Card bill.

Yes, you just need to key in the relevant PIN code of the POSB/DBS/OCBC card to make payment from your POSB/DBS/OCBC savings/current account.

Yes, payment is immediate when the transaction is successful and your credit limit will be reinstated immediately with the payment amount made.

No, there are no charges for this new service.

AMEX Cards are not accepted as a mode of payment.

Overseas Cash Withdrawal

Overseas cash withdrawals and balance enquiries can be performed at all UOB ATMs in Malaysia, Indonesia and Thailand.

You can use your UOB ATM Card, UOB Debit Card or UOB Credit Card at any UOB ATM in these participating countries. Your UOB Debit or UOB Credit Card has to be linked to either your Savings or Current Account.

You can make cash withdrawals and perform balance enquiries on UOB ATMs in Malaysia, Indonesia or Thailand.

You can access your Savings or Current Accounts that are linked to your UOB ATM card/UOB Debit Card or UOB Credit Card.

This service allows you to perform selected transactions at UOB ATMs in Malaysia, Indonesia and Thailand. Overseas over-the-counter transactions are currently not supported via your ATM card.

This service is automatically enabled for all UOB cardholders in the participating countries. There is no need to apply for this service.

The same cash withdrawal limit applies when you are using your card overseas. For example: if your current cash withdrawal limit is S$3000 per day, this limit will apply when you use your card in Malaysia, Indonesia and Thailand.

The same withdrawal limit applies overseas as when you use your card in Singapore. This limit is designed to control your exposure in case of fraudulent transactions.

You may view the foreign and home currency withdrawal details in your statement of accounts.

Your account Available Balance will be printed onto the ATM receipt issued when you perform a cash withdrawal.

There is no transaction fee for using this service.

Balance enquiry transactions at overseas UOB ATMs are provided free of charge.

All transactions will be displayed in English regardless of whether they are performed at UOB ATMs in Malaysia, Indonesia or Thailand.

The Favourite Transaction set-up function is only applicable at UOB ATMs in Singapore.

The PIN Change function can only be used at UOB ATMs in Singapore.

UOB is committed to providing a secure ATM network. We have implemented safeguards to ensure that your ATM transactions are secure.

These are some precautionary measures you should observe:

  1. Always shield the PIN pad when you are entering your PIN
  2. Ensure that there are no suspicious articles affixed to the ATM card insertion slot
  3. Never write your PIN on your ATM card
  4. Do not disclose your PIN to anyone

If you lose your card while traveling, kindly contact UOB Singapore Call Centre at (65) 6222 2121 immediately to report your lost card.

Replacement ATM cards can only be issued in Singapore. You can visit any UOB Group branch in Singapore to request for a replacement card.

You will need to request for a replacement card from UOB Singapore.

If you encounter any problems when using your card while overseas, please contact UOB Singapore Call Centre at (65) 6222 2121 to report your case. Alternatively, you may also contact the Bank when you return to Singapore.

The turnaround time for settling inter-country cash discrepancies is about 2 weeks.

“RATM” and “IATM” are codes that we use to indicate transaction types. Transactions made at UOB ATMs in these participating countries are indicated as “RATM”. Transactions made at other overseas ATMs are marked as “IATM”.

Yes, you can make cash advances at overseas UOB ATMs subject to the available balance for your credit card account.

Enable/Disable Overseas ATM Withdrawal

As part of industry-wide measures introduced by the Association of Banks in Singapore, overseas ATM cash withdrawal for all UOB ATM Cards, UOB Debit Cards and UOB Credit Cards linked to your Current/Savings Accounts will be disabled unless:

  • instructions to enable overseas ATM cash withdrawal is received from the cardholder; and/or
  • where the Bank has records that you used your ATM/Debit/Credit cards overseas recently, this function will still be available to you for your convenience.

Yes, please refer to Question 1.

Yes, you can enable overseas ATM cash withdrawal:

  • by calling our 24-hour Customer Service Hotline at 1800 222 2121 (or (65) 6222 2121 when calling from overseas);
  • by visiting the nearest UOB ATM; or
  • if you have a UOB Personal Internet Banking (“PIB”) account, you can submit your request via PIB.

Yes, you can disable the overseas ATM cash withdrawal function:

  • by calling our 24-hour Customer Service Hotline at 1800 222 2121 (or (65) 6222 2121 when calling from overseas);
  • by visiting the nearest UOB ATM; or
  • if you have a UOB Personal Internet Banking (“PIB”) account, you can submit your request via PIB.

No. We will only be able to act on the instruction of the cardholder. In this case, please ask the other joint account holder to contact our Call Centre so that we can enable/disable the overseas ATM cash withdrawals immediately.

Yes, you can. This is provided that your credit card is linked to a Current/Savings Account. However, Credit Card Cash Advance will still be available for your usage.

Yes, you can, by calling our 24-hour Customer Service Hotline at 1800 222 2121 (or (65) 6222 2121 when calling from overseas).

UOB is committed to providing a secure ATM network. We have implemented safeguards to ensure that your ATM transactions are secure. For your added protection, please change the PIN number of your cards regularly.

Here are some tips when using an ATM:

  • Be observant - If something about the ATM does not appear normal, cancel your transaction immediately. Confirm with the Bank as soon as possible that the transaction has been cancelled. For your reference, a picture of the ATM card insertion slot is displayed prior to PIN entry at all UOB ATMs.
  • Safety first - Use ATMs in well-lit and safe locations. If you notice anyone suspicious around you, use an ATM in a different location.
  • Keep your PIN confidential - Never share your PIN number with anyone. Cover the hand used to key in your PIN with your other hand. This will reduce the chance of scammers recording your PIN via a hidden camera. Make sure that no one can see you entering your PIN or transaction amount. For added protection, we also encourage you to change the PIN for all your cards regularly.
  • Keep tabs - Keep close tabs on your account activities and report any fraudulent or suspicious withdrawals immediately.

Please also make sure that you inform the Bank immediately if there are any changes in your particulars.

ATM Cash Withdrawal Limit

Customers with any personal UOB ATM cards (with the exception of CDA ATM cardholders) will be able to perform a change in cash withdrawal limit at the ATMs. However, corporate cardholders will not be allowed to perform this transaction at the ATMs.

You may change your ATM cash withdrawal limit via UOB ATMs or by filling up a form which is available at any UOB branch. Step-by-step instructions will be provided to guide you along when you perform this change at the ATM.

Please note that your request via form submission will not take effect immediately as it requires processing time.

Yes, the change in ATM cash withdrawal limit performed on any UOB ATM will take effect immediately.

Yes. You may change it back to your original limit by repeating the same process at the ATMs or by filling up a form at any UOB branch.

From 25 August 2018, you can withdraw up to S$20,000 at selected ATMs within our branches. Please call 1800 222 2121 or enquire in-branch for more information.

The daily cash withdrawal limit for these selected ATMs is S$20,000 by default, and will supersede any current ATM cash withdrawal limit instructions with the bank. Your existing ATM cash withdrawal limit setting stands and remains effective at all other ATMs.

Cash Deposit Limit at Cash Deposit Machines

You will now be able to deposit up to S$20,000 in a single cash deposit transaction, limited to the maximum pieces of notes the cash deposit machine can accept.

This is the maximum amount that the machine can handle at one time.

It could be for the following reasons:-

  • You have reached the limit of S$20,000 per transaction;
  • You have reached the limit of 100 notes or 200 notes depending on the machine type;
  • Your notes could be soiled, crumpled, defaced or folded;
  • Selected machines do not accept S$2 and S$5 bill.