Security

ENJOY AN ENHANCED CONVENIENCE WITH ENHANCED SECURITY
We know you value security as much as convenience, and that's why we've introduced the new SecurePlus token to enhance your online banking experience even more.

SecurePlus is a a personal token device that allows you to generate a One Time Password (OTP) during online transactions. Utilising transaction-specific information to generate a secure OTP, it offers improved authentication capabilities to give you greater peace of mind when transacting online. Even if you've opted to receive your OTP via SMS, you'll still need your SecurePlus for certain transactions, for maximum security.

What does it mean to me?

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Customers using existing tokens

Once the new SecurePlus token is issued to you and activated, it replaces your old hardware token. Your SecurePlus token, similar to your old hardware token, is required during login to UOB Personal Internet Banking or UOB Mobile.
Customers receiving OTP via Mobile Phone

You may continue to use SMS-OTP to login to UOB Personal Internet Banking or UOB Mobile and perform selected transactions as usual. From December 2012, you must use the SecurePlus token to perform transaction signing for the below transactions.
Transactions that require transaction signing: •  Add new payees
•  Change of personal particulars and address
•  Change of UniAlerts and 2FA settings
•  Change of fund transfer or payment limit
•  Transactions with amount higher than the threshold limit

How to use SecurePlus

You will need to activate your SecurePlus token before using it.

To activate:

1
Login to UOB Personal Internet Banking or UOB Mobile
2
select Activate Now button
3
follow on-screen instructions to activate

The SecurePlus token allows you to generate a secure One-Time-Password (OTP). This OTP is nessasary for login and to perform selected UOB Personal Internet Banking and UOB Mobile transactions.

Transaction Signing uses transaction-specific information to generate an OTP, thus providing you with greater security.

UNIALERTS KEEPS YOU UPDATED CONVENIENTLY.
UOB UniAlerts deliver SMS or email alerts to keep you informed on selected day-to-day banking and credit/debit card transactions. You can bank with peace of mind now. For greater flexibility, you can even customise the service by resetting the alerts trigger amount to suit your lifestyle. It's that easy.

The following UniAlerts are available to you:

TYPES OF UNIALERTS

For UOB Personal Savings & Current Account – ATM & Other Banking Services

Local ATM Cash Withdrawal From 16 April 2012, cardholders with UOB ATM Cards, UOB Debit Cards and UOB Credit Cards linked to their Current / Savings Accounts will receive an SMS alert when a local ATM cash withdrawal at or above a default threshold amount is made.
Overseas ATM Cash Withdrawal From 30 Jan 2012, cardholders with UOB ATM Cards, UOB Debit Cards and UOB Credit Cards linked to their Current / Savings Accounts will receive an SMS alert when an overseas ATM cash withdrawal at or above a default threshold amount is made.
Funds Transfer to OCBC Accounts at OCBC ATMs Alerts you when a funds transfer transaction at or above your default threshold amount is made from your account to an OCBC account at an OCBC ATM.
NETS Transactions Alerts you when a NETS payment at or above your default threshold amount has been debited from your account.
Cheque Payment & Encashment Alerts you for any cheque payment and encashment at or above your default threshold amount.

For UOB Personal Internet Banking Transactions

Bill Payment Alerts you when a bill payment at or above your default threshold amount is made from your account.
Funds Transfer Alerts you when a funds transfer transaction at or above your default threshold amount is made from your account.
Cashier's Orders, Demand Drafts and Telegraphic Transfers Alerts you when online transactions for Cashier’s Orders, Demand Drafts and Telegraphic Transfers at or above your default threshold amount are made from your account.
eNets Alerts you when an eNets transaction at or above your default threshold amount is made from your account.
Mobile Cash Transactions Alerts you when a Mobile Cash transaction is sent from your account and notifies you when your Mobile Cash recipient receives the Cash.
GIRO Application & Standing Instruction Alerts you when your GIRO application is approved. You’ll also receive alerts 3 working days in advance on an upcoming GIRO Standing Instruction payment due from your account.
Securities Application Status Alerts you on the status of your IPO and Unit Trust applications made through UOB Personal Internet Banking.

For UOB Credit/Debit Cards

Transactions above default threshold Alerts you when a transaction* charged to your UOB Credit/Debit Card is at or above the default threshold amount set by UOB.
_{*Applicable to credit/debit card purchases and credit card cash advance transactions.}
Scheduled Cash Transfers (via Internet Banking) Alerts you 3 working days in advance of a scheduled Cash Advance transfer made via UOB Personal Internet Banking.
Credit Card Bill Payment Alerts you when your UOB Credit Card bill payment has been received by the bank.
Credit Card Payment Reminder Alerts you 7 working days in advance of the due date of your UOB Credit Card payment.
Low Available Credit Limit Alerts you when your total available credit is low.

All customers are automatically subscribed to UniAlerts for ATM Cash Withdrawals locally and overseas. To subscribe to all other UniAlerts, please log in to UOB Personal Internet Banking (PIB) and click on Customer Service > UniAlerts Subscriptions.

Here's how you can change your UniAlerts default threshold amounts:

For UOB PIB customers, you can log in and change your default threshold amounts through UniAlerts Subscriptions.
For non-PIB customers, you can click here to apply for PIB access and change your default threshold amounts through UniAlerts Subscriptions. Or complete this form to change your default threshold amounts for ATM & Other Banking Services and submit it at any UOB branch.
To update your registered mobile phone number with us, please complete this form and submit it at any UOB branch.

Read our Frequently Asked Questions (FAQ) for more information.

Secured online banking, brings you the utmost convenience
Allowing you to bank safely online has always been one of our key concerns. That is why we have in place a multi-layered security programme, to ensure you enjoy the full convenience of online banking within a safe and secure environment.

As an end-user, you also have a role to play in online security. By working together smartly and conscientiously, we can create a secure online banking experience that's second to none.

UOB'S SECURITY FEATURES

Firewalls keeps your account safe Multiple levels of firewalls act as a barriers between the bank system and internet to protect your account and personal information.
Encryption safeguards your transactions We protect the confidentiality of your account details and transaction data using the latest technology. Our 128-bit Secure Sockets Layer (SSL) encryption protects your information as you complete your online transactions.
Unique Username and Password protects your identity Only by using your unique Username and Password you can then log on to our secure website(s) to perform your transactions.
UniAlerts keeps you informed of your transactions You can opt in to our UniAlerts service which provides SMS alerts for a wide range of banking transactions such as adding a new payee and online funds transfers made over a certain threshold.

Click here to sign up for or manage your UniAlerts today.
SecurePlus token provides additional security authentication UOB uses the SecurePlus token which uses Two-Factor Authentication (2FA). You will be prompted to enter a unique One-Time Password which can be retrieved from your SecurePlus token for your online transactions.

Click here to learn more about Two-Factor Authentication (2FA).
Automatic Log Out prevents information theft You will be logged out of your Internet banking session after a period of inactivity to ensure that your account and details are not compromised.

UOB'S SECURITY FEATURES

SECURITY ALERTS

It is important that you keep yourself updated with the latest security alerts.

Buy or sell Gold and Silver via UOB Personal Internet Banking