New Device Login Alerts

Yes, this is an email alert sent from our system to inform you that you had logged in to UOB Personal Internet Banking through the device stated in the email.

Examples of the device alert notifications that you will receive from the bank:

A) When you log in to UOB TMRW app through a new phone device:

B) When you log in to Personal Internet Banking through a new browser:

If this is not the browser that you normally use to log in, we will send you an alert the first time you log in using this browser. But we will not send you again if you use the same browser the next time.

This is because the browser you have used has hindered us from collecting the browser information. Hence, the email alert will display that it is an unknown device.

If you have logged in to a newly installed UOB TMRW app, we will send you an alert when you log in for the first time. Rest assured that we will not send you an alert if you log in again from this device unless you uninstall and install the app again.

If you are logging in to the UOB TMRW app from a different device, then yes, a new email alert will be sent to you to inform you of the login activity.

This means that you have just logged in to Personal Internet Banking through Google Chrome version 95.

This means that you have just logged in to UOB TMRW app from an Android device version 8.0.0, model is SM-G955F.

You will only receive the email alert if you have an updated bank registered email address with UOB. To ensure that your email address is updated, please log in to UOB TMRW or Personal Internet Banking to verify and update your email address.

We will only list out 6 types of browsers: Opera, Edge, Chrome, Safari, Firefox and IE. Other browsers will show either Safari if you have logged in through an IOS device, or Chrome, if you have logged in from an Android device.

Yes, we have FAQs prepared under “Account Management & Security” on the UOB TMRW Help & Support webpage here.
Alternatively, you can visit our Security page.

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