You may find the terms and conditions for Fave Services here.

Go to the Rewards+ section in the UOB TMRW app. Tap on My rewards, and then on Fave Partner Cashback. In the next screen, tap on Payment history and find the transaction you're looking for. Tapping on it will bring up a Fave receipt – you'll find the receipt ID right below the amount.

Fave Deals are pre-purchased offers that you can use online or in-store.

You can save up to 90% with great deals on dining, spa and massage treatments, staycations and more.

Go to the Rewards+ section in the UOB TMRW app to get started.

No. You can purchase Fave Deals directly in the UOB TMRW app. Just go to the Rewards+ section to get started.

You can find all of your purchased Fave Deals in the UOB TMRW app. Just go to the Rewards+ section and tap on My rewards. 

There are multiple ways you can redeem Fave Deals, and it can vary by deal. For more details, see the terms and conditions of your specific deal.

No. Fave Deals are strictly non-refundable.

Yes. However, you can only redeem your deals in the locations mentioned in the terms and conditions of the Fave Deal.

Generally, your Fave Deal can be used in all of the locations listed under the 'Find us' section on the merchant screen. However, there are some exceptions.

The excluded locations will be mentioned in the terms and conditions of the Fave Deal, so be sure to check those.

Take a screenshot of the message as a reference, then tap on the Contact Fave button to send Fave an email explaining your issue. Remember to attach the screenshot to your email.

More help More help

Need more help from us?

Contact our support team and we will get back to you promptly.

Contact Us