eStatement

You will receive a notification when your eStatement/eAdvice is ready, via your choice of SMS or email. Effective from Oct 2021, SMS transaction alerts for eStatement notification status will be moved to email and push notification. Click here for details.

Upon successful enrollment to eStatements/eAdvices, you will no longer receive physical copies of your statements from the following month.

Yes, If you have applied for your UOB Credit Card(s) online, you are automatically enrolled for electronic Card statements (eStatements) which can be accessed via your UOB Personal Internet Banking.

You may choose to switch back to paper statement with these 3 steps:

Step 1: Login to UOB Personal Internet Banking (PIB).
Step 2: Click on Manage eStatement /eAdvice Subscriptions on the left menu bar.
Step 3: Uncheck the box for eStatement(s) or eAdvice(s) to unsubscribe.

You will enjoy easy access to 5 years of our eStatements/eAdvices commencing from the time you are enrolled for the service. However, you will not be able to see past bank statement(s) or eAdvice(s) prior to the enrolment.

The eStatement/eAdvice will be presented as a PDF file, and you may save it like how you normally would for any PDF file.

Click here to retrieve it instantly. Alternatively, you can call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance.

There are 3 ways to reset your password:

Instant online reset
Click here to reset your password instantly.

Perform a password change at any UOB ATM
At the ATM, select Other Transactions > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Password Replacement.

Fill in a UOB Personal Internet Banking Form
Print, complete and mail the UOB Personal Internet Banking - Information Update Form to us.
Your New password will be sent to you by post.

You may update your email address instantly through UOB Personal Internet Banking or UOB TMRW. Alternatively, you can also update at any of our branches or through our contact centre at 1800 222 2121 or +65 6222 2121 (Overseas).

Card eAdvices
- GIRO set up for replacement card*
- Reserve Card - KrisFlyer account number request
- Singtel Card – Unable to process Singtel bill payment*
- Unable to process GIRO payment for credit card
- Card cancellation confirmation

Deposit eAdvices
- Fixed Deposit Account Closure

Loan eAdvices
- Loan Rate Change*
- Loan Disbursement*
- Loan Servicing Account Set Up Confirmation*
- Loan InterBank GIRO Set Up Confirmation*
- Loan Partial Prepayment Notification*
- Loan Payment
- Loan Repayment*
- Loan Instalment Change*
- Loan Rollover
- Loan Final Instalment*

Other eAdvices
- Change of particulars

* An SMS notification will be sent when your e-Advice is ready for viewing. Effective from Oct 2021, SMS transaction alerts for eStatement notification status will be moved to email and push notification. Click here for details.

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