Skip To Main Content
UOB bank
FOR INDIVIDUALS
PERSONAL BANKING
WEALTH BANKING
PRIVILEGE BANKING
PRIVILEGE RESERVE
PRIVATE BANKING
FOR COMPANIES
BUSINESS BANKING
COMMERCIAL BANKING
CORPORATE AND INSTITUTIONAL BANKING
FOREIGN DIRECT INVESTMENT
UOB ASEAN INSIGHTS
INDUSTRY INSIGHTS
SUSTAINABLE FINANCING
About UOB
UOB GROUP
UOB Branch Online Services
UOB Tech Start-up Ecosystem
UOB GROUP SUBSIDIARIES
UOB ASSET MANAGEMENT
UNITED OVERSEAS INSURANCE
UOB TRAVEL PLANNERS
UOB VENTURE MANAGEMENT
UOB GLOBAL CAPITAL
UOB GROUP
UOB SINGAPORE
UOB BRUNEI
UOB CHINA
UOB HONG KONG
UOB INDONESIA
UOB MALAYSIA
UOB MUMBAI
UOB PHILIPPINES
UOB SEOUL
UOB TAIPEI
UOB THAILAND
UOB TOKYO
UOB VIETNAM
UOB YANGON
Login
UOB PERSONAL INTERNET BANKING
UOB INFINITY
UOB SME
UOBAM Invest
UOB COE OPEN BIDDING
UOB KAY HIAN
UOB REWARDS
Back to Main
HOME
Back to Main
SOLUTIONS
Back to SOLUTIONS
Home & Family
Home Solution
Utility Marketplace
KidSmart Programme
Back to SOLUTIONS
Lifestyle
Motoring
Dining Advisor
Travel Insider
Sustainability
Tertiary
Women
Wellness
Help & Support
Download Forms
Customer Service
Call Us
Email us
Branch Online Services
Feedback
Quick Links
Promotions
FOREIGN EXCHANGE RATES
•
FOREIGN EXCHANGE AGAINST SGD
•
FOREIGN EXCHANGE AGAINST USD
Back to Main
CARDS
Back to CARDS
Credit Cards
Travel Cards
KrisFlyer UOB Credit Card
UOB PRVI Miles Card
UOB Visa Signature Card
Rewards Cards
UOB Lady's Card
UOB Preferred Platinum Visa Card
UOB Professionals Platinum Card
Rebates Cards
UOB Absolute Cashback Card
UOB EVOL Card
UOB One Card
UOB UnionPay Card
Singtel-UOB Card
Metro-UOB Card
Privileged Lifestyle Card
UOB Visa Infinite Metal Card
Commercial Cards
Start-Ups/Micro Businesses
Established SMEs
Corporate / MNCs
Supplementary Cards
Back to CARDS
Debit Cards
UOB One Debit Mastercard
UOB One Debit Visa Card
KrisFlyer UOB Debit Card
Mighty FX
UOB Lady's Debit Card
UOB Business Debit Card
Back to CARDS
Extra Cash With Credit Cards
CashPlus
Cash Advance
Credit Card Balance Transfer
Credit Card Personal Loan
UOB Rewards+
Exclusive deals
Instant cashback
UOB Coupons
UNI$ Programme
Back to CARDS
Payment Plan & Services
Credit Limit Review
UOB 0% Instalment Payment Plan
UOB SmartPay
AXS Bill Payment
Recurring Bill Payment
Payment Facility
Card Payment Modes
Instalment Payment Plan's Terms and Conditions
Card Application Status
Back to CARDS
UOB Card Alerts
Overview
Transaction Alerts
Online Card Transactions
Back to CARDS
Cards Usage
Card Activation
Overseas Card Use
Back to CARDS
Scan & Redeem
Redeem Dairy Farm International Gift Vouchers
Redeem Far East Flora.com Vouchers
Redeem Frasers Property Digital Gift Cards
Back to CARDS
Protecting Your Credit Cards
FAQs
ABS Media Statement
Safeguard Your Credit Cards
Credit Card Podcast
UOB SHOP SAFE
Double-swiping at Point-Of-Sale
Lost Cards or Devices with Contactless Payment
Merchant Services
Help & Support
Download Forms
Customer Service
Call Us
Email us
Branch Online Services
Feedback
CARD APPLICATION STATUS
Quick Links
Promotions
Card Activation
Overseas Card Usage
FOREIGN EXCHANGE RATES
•
FOREIGN EXCHANGE AGAINST SGD
•
FOREIGN EXCHANGE AGAINST USD
NOTICES, NEWS & ANNOUNCEMENT
Back to Main
SAVE
Back to SAVE
Savings
Lady's Savings Account
Stash Account
Uniplus Savings Account
Junior Savers Account
Child Development Account
Global Currency Premium Account
Passbook Savings Account
Back to SAVE
Chequeing
One Account
KrisFlyer UOB Deposit Account
Mighty FX
Current Account
i-ACCOUNT
Privilege Account
Global Currency Account
Back to SAVE
Fixed Deposit
Singapore Dollar Time/Fixed Deposit
Foreign Currency Time/Fixed Deposit
Joint Account Application
Promotions
Back to SAVE
Deposit Rates
Singapore Dollar Deposit rates
Foreign Currency Deposit rates
Deposit Fees and Charges
Terms and Conditions for Accounts and Services
Deposit Insurance Scheme
Help & Support
Download Forms
Customer Service
Call Us
Email us
Branch Online Services
Feedback
Quick Links
Bank & Branch Code Guide
Cheque Book Delivery Overseas
E-Payment user protection guidelines
News & Announcements
Promotions
Back to Main
BORROW
Balance Transfer
Personal Loan
CashPlus
About CashPlus
CashPlus Credit Review
Debt Consolidation Plan
Back to BORROW
Property
Home Solution
Overview
Calculate
Valuate
Approve
Mortgage Guide
Glossary
Refinancing
Property Equity Financing
About SORA
Managing your UOB Property Loan
Mortgage Options
HDB Home Loan
Private Home Loan
Go Green Home Loan
Home Construction Loan
Commercial Property Loan
International Property Loans
Services & Support
Customer Assistance Form
UOB Electronic Signature Service Terms
Car Financing
UOB Car Loan
UOB COE Car Loan
UOB Go Green Car Loan
UOB HP50 Car Loan
Referral Programme
Back to BORROW
Complete Your Loan
Apply for a Home Loan
Accept a Home Loan
Complete your Home Loan Joint Application
Complete your Car Loan Application (Hirer)
Complete your Car Loan Application (Guarantor)
Help & Support
Download Forms
Customer Service
Call Us
Email us
Branch Online Services
Feedback
Quick Links
Apply Now
Card Activation
Cash with Cards
Property Loans Calculator
Promotions
FOREIGN EXCHANGE RATES
•
FOREIGN EXCHANGE AGAINST SGD
•
FOREIGN EXCHANGE AGAINST USD
News & Announcements
Back to Main
INVEST
SimpleInvest
Our Risk-First Approach
Risk Profiling
Sustainable Investing
Back to INVEST
CPF & SRS
UOB CPF Investment Account
UOB-SRS Account
CPFIS & SRS Corporate Actions Information
Back to INVEST
Unit Trusts
At a Glance
Find A Suitable Fund
List of Product Providers
Regular Investment Savings Plan
Terms and Conditions
Goal Planning Tool
Monthly Fund Updates
Back to INVEST
Income Builder
Income Builder Solution
Goal Planning Tool
Capital Builder
Back to INVEST
Structured Deposits
Structured Deposits 2022
Structured Deposits - Previous Series
Gold & Silver
Back to INVEST
Treasury Instruments
Singapore Savings Bonds
Singapore Government Securities
Dual Currency Investment (MaxiYield)
Bond
Wealth Insights
Research
Wealth Articles
Help & Support
Download Forms
Customer Service
Call Us
Email us
Branch Online Services
Feedback
Quick Links
Find A Suitable Fund
Investment Products
Best Execution Disclosure
Promotions
FOREIGN EXCHANGE RATES
•
FOREIGN EXCHANGE AGAINST SGD
•
FOREIGN EXCHANGE AGAINST USD
Back to Main
INSURE
Our Risk-First Approach
SimpleInsure
Life Insurance
Back to INSURE
Credit Protection
CreditSure Plus
Back to INSURE
General Insurance
InsureDrive
Home Contents Insurance
Hospitalisation Income Insurance
Helper Insurance
InsureCare
InsureTravel
InsureCruise
InsureStaycay
List of Product Providers
Wealth Articles
Help & Support
Download Forms
Customer Service
Call Us
Email us
Branch Online Services
Feedback
Quick Links
Insure & Travel
Promotions
FOREIGN EXCHANGE RATES
•
FOREIGN EXCHANGE AGAINST SGD
•
FOREIGN EXCHANGE AGAINST USD
Back to Main
eServices
UOB TMRW
About UOB TMRW
What’s New
Features
SimpleInvest
Rewards+
Mighty FX
Smart & Personalized Experience
Security
Download
FAQs
Digital Token
PayNow
FAST
SGFinDex
Back to eServices
Personal Internet Banking
Overview
Security
Services
eStatement
Sign up
View Demo
Mobile Cash
FAQs
Changes to SMS Alerts
E-Payments User Protection Guidelines and FAQs
ATMs
Features
ATM Security and You
Visual Impairment-Friendly ATM
Contactless ATM
ATM Search
Back to eServices
UOB eNETS
Overview
CashCard
FAQs
Phone Banking
NETS Contactless
NETSPay
NETS Overseas
NETS In-App Payment
Back to eServices
Promotion
S$100 Daily Winner Lucky Draw
Help & Support
Download Forms
Customer Service
Call Us
Email us
Branch Online Services
Feedback
Quick Links
eStatement
Bill Payment
Promotions
FOREIGN EXCHANGE RATES
•
FOREIGN EXCHANGE AGAINST SGD
•
FOREIGN EXCHANGE AGAINST USD
Update of Mailing Address
Back to Main
Contact Us
Back to Main
Apply Now
You are in
FOR INDIVIDUALS
PERSONAL BANKING
WEALTH BANKING
PRIVILEGE BANKING
PRIVILEGE RESERVE
PRIVATE BANKING
FOR COMPANIES
BUSINESS BANKING
COMMERCIAL BANKING
CORPORATE AND INSTITUTIONAL BANKING
FOREIGN DIRECT INVESTMENT
UOB ASEAN INSIGHTS
INDUSTRY INSIGHTS
SUSTAINABLE FINANCING
About UOB
UOB GROUP
UOB Branch Online Services
UOB Tech Start-up Ecosystem
UOB GROUP SUBSIDIARIES
UOB ASSET MANAGEMENT
UNITED OVERSEAS INSURANCE
UOB TRAVEL PLANNERS
UOB VENTURE MANAGEMENT
UOB GLOBAL CAPITAL
UOB
GROUP
SINGAPORE
BRUNEI
CHINA
HONG KONG
INDONESIA
MALAYSIA
MUMBAI
PHILIPPINES
SEOUL
TAIPEI
THAILAND
TOKYO
VIETNAM
YANGON
Personal
Customer Service
Payments & Transactions
Payments and Transactions
Cheques
GIRO
Inward Remittance
Outward Remittance
UniAlerts
Cheques
How can I perform a stop payment of a cheque?
What are the benefits of CTS?
Does CTS apply to cheques denominated in any currency?
What happens should I receive an 'old' (not in the CTS format) cheque?
Is there any change to the current cheque clearing times?
Can I still deposit local USD cheques into my SGD accounts?
What is an Image Return Document (IRD)?
How can I be certain that the IRD is an authentic document?
What are the benefits of the IRD over the usual return cheque process?
What should I do when I receive an IRD?
How should I present an IRD?
What must I do if an IRD cannot be presented?
Can I present an IRD if it is crumpled or stained?
Can I make any alteration on the IRD? For example, can I get the drawer to sign on the IRD if there is a missing signature?
Can I present the IRD if it has been torn inadvertently (for instance, if I tore it accidentally while trying to detach the IRD along the perforated line)?
What should I do if I have lost the IRD?
Can I present an IRD to the Bank for cash payment over the counter?
I feel more comfortable holding a physical cheque instead of the IRD. Can I exchange the IRD for a physical cheque?
Are there any charges imposed on the depositor when the Bank issues an IRD?
Does the IRD apply to foreign-issued cheques?
If I present an IRD and it is returned, will I get back the same IRD again?
Is there any change to the Terms and Conditions governing my account?
Where can I view the revised Terms and Conditions?
GIRO
Can I terminate my GIRO arrangement via Personal Internet Banking?
Inward Remittance
What are the charges for Inward Telegraphic Transfer?
What are the payment instructions for Inward Telegraphic Transfer?
I have been receiving USD Inward Telegraphic Transfers every month through UOB Singapore’s account with Citibank / HSBC. Do I still need to inform the remitter to change the agent bank for UOB Singapore to Bank of New York?
When will I receive my credit advice for incoming TT?
I have received a shortfall (of US$ 5.00) for my USD Incoming TT, may I know the reason for the shortfall?
Is this fee new? We were not being debited for this fee before.
Are you able to waive the fees?
Why am I not able to see this USD5 fee in the credit advice?
Who are the NOSTRO agents used by UOB Singapore?
I am expecting incoming funds into my banking account. What is the information that I need to provide to my remitter?
Outward Remittance
What is a Telegraphic Transfer (TT)?
What are the types of charges that are applicable if I am making a TT payment?
What do the charge options BEN/SHA/OUR mean?
What are the charges for Outward TT?
Will I be able to see these charges reflected on the debit advice?
Why is UOB imposing a minimum transaction amount of SGD200 for Indian Rupees (INR) and Philippine Peso (PHP) outgoing Telegraphic transfers (TTs)?
What will happen if I submit an INR or PHP payment instruction of less than SGD200 from 1 November 2017 onwards?
What should I do if my INR or PHP payment is less than SGD200?
What are the mandatory fields that I need to provide in my TT instruction to the bank?
Why am I required to provide additional payment details for TT payments to certain countries or in certain currencies?
I have provided purpose of payment in my TT instruction but my payment is still getting delayed / rejected. Why is this so and how can I avoid such situations?
My payments to Malaysia, which I have been able to make without any issues in the past, are getting rejected recently. What is the cause for that?
Can a payment be effected in full to the Beneficiary bank and credited in full to the Beneficiary?
How long does it take for a beneficiary to receive the funds?
Where do I get the application form if I need to apply for an Outward TT?
My company is applying for an outward TT. Can my boss sign on the application form? For amendments, can my boss sign on the amendment form?
The signing condition for my account is 2 authorised signatories to sign. Can I have only one authorised signatory to sign on the Tracer/Amendment form?
When will I receive my debit advice for outgoing TT?
UniAlerts
What is UniAlerts?
Do I have to pay for UniAlerts subscriptions?
What do I need to subscribe to UniAlerts?
What types of alert services can I register for if I am a UOB Supplementary Cardmember or if I am a UOB Debit Cardmember?
How do I register for UniAlerts?
How will I receive my alerts?
What are the alerts available?
When will I receive my alerts?
Is there a specific mobile service provider that I need to register with before I can use UniAlerts?
Do I need to be on a specific mobile network?
How do I change my contact details to receive UniAlerts?
I am an existing SMS-OTP user. Can I register a different mobile number for the purpose of receiving UniAlerts?
How do I unsubscribe from UniAlerts?
What are the Terms and Conditions of using the UniAlerts service?
Back to Customer Service
TOP