I received an SMS to inform me that my card application cannot be processed as it is pending for documents. How would I know what documents to send and what are the options for me to submit my documents?

You will receive a letter from the Bank stating the documents that need to be submitted as well as next steps to complete your application. Alternatively, you may contact our 24-hour hotline at 1-800-2222-121 to speak with our Customer Service Officers.

More help More help

Need more help from us?

Contact our support team and we will get back to you promptly.

Contact Us