UOB Card Replacement

If your replacement card has a new card number, you will receive an Interim Statement through your existing statement delivery method.

The Interim Statement shows transactions made on your old card before it was blocked, so you can review and verify them. These transactions will be transferred to your new card account and will appear in your next Monthly Statement under your new card number.

No payment is required when you receive the Interim Statement. It is provided for reference only and does not replace your regular Monthly Statement.

For your payment amount and due date, please refer to your latest Monthly Statement.

Please refer to your Monthly Statement (not the Interim Statement) for the amount due and payment due date.

If your card was replaced after your latest Monthly Statement was issued

• Refer to that Monthly Statement for the outstanding amount and payment due date.
• If payment is required, make the payment to your new card number.

If your card was replaced after you had fully paid your latest Monthly Statement and have not yet received your next Monthly Statement

• No immediate action is required.
• Wait for your next Monthly Statement.
• Refer to it for the amount due and payment due date and make payment to your new card number.

Step 1: Login to UOB TMRW and tap on “Accounts” 
Step 2: Select your debit or credit card that you intend to temporarily lock. 
Step 3: Go to “Services’ and select ‘Lock card” 
Step 4: Tap "Lock now" to proceed. 
Step 5 Your card has been locked.  

Refer to the UOB TMRW User Guide for more details.

Step 1: Login to UOB TMRW and tap on “Services“ tab. 
Step 2: Under Profile, select “Address details”. 
Step 3: Menu will be displayed with 2 options: Update residential and mailing address OR Update mailing address only. To update residential address, select “Update residential and mailing address”. 
Step 4: This will display your current residential address (if any). Continue by tapping on “Update address with Myinfo”
Step 5: Your registered address with Myinfo will then be retrieved and displayed By default, the checkbox to update the same address as Mailing address will be checked. If you do not wish to update your mailing address, please uncheck the box. Tap on "Next" to proceed. 
Step 6: Review the details and swipe right to confirm. 
Step 7: As an added layer of security, you will be required to enter your digital token code to proceed. 
Step 8: You have successfully updated your address. 

Your mailing address update will be reflected when you submit a card replacement request. 

Your card replacement is expected to be delivered within 2 to 5 working days for a local address, and 2 to 25 working days for a foreign address. 

Yes, you will need to activate your replacement card when you receive it.  
For assistance on how to activate your Debit / Credit / ATM card, please click here.

Your card is expiring soon. For your convenience, we have sent a renewal card with a new expiry date. 

The expiry date for your supplementary card(s) is the same as your principal card.

• When your principal card is due for renewal, all cards are renewed together with new expiry dates.
• If you replace your principal card, all supplementary cards will be replaced at the same time.
• If any supplementary card is replaced, both the principal and all supplementary cards will be replaced together.

As your card details have changed, do update your card details for relevant services below to ensure smooth usage of your card. 

No, your existing UOB UNI$, fund transfer and instalment plans will not be affected.  

The signature panel is no longer required as your UOB card is equipped with enhanced security features such as chip technology and 2FA authentication via the UOB TMRW app. Your card remains fully secure and can be used as usual.