CardsCard Services & FAQsCard Replacement

UOB Card Replacement

Easily replace your lost / damaged card with step-by-step guidance, plus quick answers to your renewal / expiring card.

Lost Debit / Credit Card

Log in to UOB TMRW and go to AccountsLog in to UOB TMRW and go to Accounts
Log in to UOB TMRW and go to Accounts

  

Select your cardSelect your card
Select your card

  

Tap “Services” > “Report lost card”Tap “Services” > “Report lost card”
Tap “Services” > “Report lost card”

  

Select “Permanently block & replace”, confirm your address, tap “Next”Select “Permanently block & replace”, confirm your address, tap “Next”
Select “Permanently block & replace”, confirm your address, tap “Next”

  

Review and swipe to confirmReview and swipe to confirm
Review and swipe to confirm

  

Your lost card is blocked and removed from digital walletsYour lost card is blocked and removed from digital wallets
Your lost card is blocked and removed from digital wallets
  • Replacement card delivery:
    • 2–5 working days (local)
    • Up to 25 working days (overseas)
  • First replacement each year is free; subsequent requests cost S$20

Damaged Debit / Credit Card

Log in and go to Accounts

Select your card

Select your card

Tap “Services” > “Replace damaged card”

Tap “Services” > “Replace damaged card”

Confirm your mailing address and tap “Next”

Confirm your mailing address and tap “Next”

Review and swipe to confirm

Review and swipe to confirm

Your card replacement request is successful.

Your card replacement request is successful.

  • Replacement card delivery:
    • 2–5 working days (local)
    • Up to 25 working days (overseas)
  • First replacement each year is free; subsequent requests cost S$20

Damaged Debit / Credit Card

Log in and go to Accounts

Select your card

Select your card

Tap “Services” > “Replace damaged card”

Tap “Services” > “Replace damaged card”

Confirm your mailing address and tap “Next”

Confirm your mailing address and tap “Next”

Review and swipe to confirm

Review and swipe to confirm

Your card replacement request is successful.

Your card replacement request is successful.

  • Replacement card delivery:
    • 2–5 working days (local)
    • Up to 25 working days (overseas)
  • First replacement each year is free; subsequent requests cost S$20


Lost / Damaged ATM Card


Please fill in the ATM card replacement form here.  

Subsequently, you may either mail the form to the address stated on the ATM card replacement form or submit it at any of our UOB Branches. 


Renewal Card / Card is Expiring


A renewal card is automatically sent to you 2 months before your existing card expires. For example, if your card expiry is 06/26 (30 June 2026), your renewal card will be delivered to your bank registered mailing address by the end of April 2026. Click here to find out how to change your mailing address.

You may continue using your existing card until its expiry date.

If you wish to use your renewal card earlier, you may activate it using the available activation methods. For your security, please ensure you have received your physical renewal card before proceeding with card activation.

Once your renewal card has been successfully activated, your existing card will be automatically deactivated and can no longer be used. 

 

Card Replacement FAQs

Step 1: Login to UOB TMRW and tap on “Accounts” 
Step 2: Select your debit or credit card that you intend to temporarily lock. 
Step 3: Go to “Services’ and select ‘Lock card” 
Step 4: Tap "Lock now" to proceed. 
Step 5 Your card has been locked.  

Refer to the UOB TMRW User Guide for more details.

Step 1: Login to UOB TMRW and tap on “Services“ tab. 
Step 2: Under Profile, select “Address details”. 
Step 3: Menu will be displayed with 2 options: Update residential and mailing address OR Update mailing address only. To update residential address, select “Update residential and mailing address”. 
Step 4: This will display your current residential address (if any). Continue by tapping on “Update address with Myinfo”
Step 5: Your registered address with Myinfo will then be retrieved and displayed By default, the checkbox to update the same address as Mailing address will be checked. If you do not wish to update your mailing address, please uncheck the box. Tap on "Next" to proceed. 
Step 6: Review the details and swipe right to confirm. 
Step 7: As an added layer of security, you will be required to enter your digital token code to proceed. 
Step 8: You have successfully updated your address. 

Your mailing address update will be reflected when you submit a card replacement request. 

Your card replacement is expected to be delivered within 2 to 5 working days for a local address, and 2 to 25 working days for a foreign address. 

Yes, you will need to activate your replacement card when you receive it.  
For assistance on how to activate your Debit / Credit / ATM card, please click here.

Your card is expiring soon. For your convenience, we have sent a renewal card with a new expiry date. 

The expiry date for your supplementary card(s) is the same as your principal card.

  • When your principal card is due for renewal, all cards are renewed together with new expiry dates.
  • If you replace your principal card, all supplementary cards will be replaced at the same time.
  • If any supplementary card is replaced, both the principal and all supplementary cards will be replaced together.

As your card details have changed, do update your card details for relevant services below to ensure smooth usage of your card. 

My card details have changed, what are the relevant services that I need to update?

No, your existing UOB UNI$, fund transfer and instalment plans will not be affected.  

The signature panel is no longer required as your UOB card is equipped with enhanced security features such as chip technology and 2FA authentication via the UOB TMRW app. Your card remains fully secure and can be used as usual.