Q1 What are the key features of the UOB Absolute Cashback Card?
Enjoy 1.7% limitless cashback on your spend with no minimum spend, no cap on cashback earned and no spend exclusions. With effect from 15 January 2023, the cashback rate awarded for Grab mobile wallet top-up transactions will be revised to 0.3%.
Visit uob.com.sg/absolutetncs for details.
Once you have received your UOB Absolute Cashback Card, visit uob.com.sg/activate to activate and start using your card.
Q2 What transactions are eligible for cashback?
Transactions at all merchants who accept American Express credit card payments are eligible for cashback.
However, it does not include NETS and NETS-related transactions, 0% Instalment Payment Plans, SmartPay, Personal Loans, balance/funds transfers, cash advances, any fees and/or charges (including without limitation, late payment charges, interest charges, annual or monthly fees or charges, service fees or processing fees) imposed by UOB.
Q3 How is my cashback calculated?
Your cashback is computed based on the total value of transactions successfully charged and posted within your credit card statement period.
Cashback earned for current statement period will be credited to the principal card account and reflected in the next statement to automatically offset any billed amount for your UOB Absolute Cashback Card account in that same statement. The cashback earned will be rounded to the nearest two decimal places, reflected in statement with transaction description "UOB Absolute Cashback", no redemption of cashback is required.
Example: Your billing cycle is 10th of every month and you spent S$99 on 11 May
Credit Card statement dated 10 Jun |
Credit Card statement dated 10 Jul |
S$99 transaction on 11 May posted to statement |
Cashback earned of S$1.68 (S$99 x 1.7%) credited into statement |
Q4 I have a reversal of my transaction on the UOB Absolute Cashback Card. What happens to my cashback?
In the event of any cancelled, disputed and/or reversed transactions, you will need to make incremental spend to offset the reversed transaction amount in order to continue earning Cashback.
Q5 Will there be any scenarios for my cashback to be disqualified?
The Card shall only be used for your own legitimate and genuine personal expenses and shall not be used for commercial or other non-personal expenses.
UOB may deduct, re-compute, withdraw, forfeit and/or cancel any Cashback earned and/or awarded and/or cancel and terminate your Card, without giving any reason or prior notice or assuming any liability to you, if:
- spending on your Card account is deemed by UOB in its sole and absolute discretion to be for commercial, illegitimate, not genuine, commercial and/or non-personal purposes;
- your Card account is not in good standing and not conducted in a proper and satisfactory manner at any time as determined by UOB in its sole discretion;
- your Card account is overdue;
- UOB deems in its sole discretion that there is an abuse of the Cashback programme (whether via unusual, illegitimate, and/or not genuine transaction activities or otherwise);
- relevant Cashback was not earned from qualifying spend; or
- for any other reason that UOB may determine in its sole discretion.
No payment or compensation in respect of such deduction, re-computation, withdrawal or cancellation will be made.
Q6 Can I use my UOB Absolute Cashback Card for contactless payments?
Yes, all UOB American Express Cards are eligible for contactless payments except for mobile contactless payments (eg Apple Pay, Google Pay, Samsung Pay, etc, are not enabled).
Q7 Where do I find the CVV code on my UOB Absolute Cashback Card for online payments?
Please key in the 4-digit Card Security Code that is printed on the front of your UOB Absolute Cashback Card when making online payment.
Q8 How do I make payment to my UOB Absolute Cashback Card credit card bill?
Please visit here. For other payment modes, simply select “UOB Credit Cards” as the billing organisation to receive payment and key in your 15 digit card number.