‘Fit-for-Gifting’ notes (or ‘Fit notes’ in short) are used currency notes that are generally clean and of suitable quality for recirculation, including for festive gifting. They are similar to notes from ATMs.

UOB customers, except for the elderly aged 60 and above, or customers with disabilities, are required to make an online reservation before heading down to their selected branch to exchange for New/Fit notes.

Elderly UOB customers aged 60 and above, as well as customers with disabilities, can walk in to exchange New/Fit notes without an online reservation, subjected to daily availability.

No, this online reservation service of New/Fit notes is available only for UOB customers, and on a first come first served basis.

Fit notes are a more sustainable option as producing new notes results in additional carbon emissions. In the effort to reduce our carbon footprint, you can do your part by choosing Fit notes this LNY.

Alternatively, we recommend that customers send e-Hongbao via PayNow instead, which is contactless and convenient. In this way, customers can avoid the anticipated increased footfall and possibly longer waiting time at our branches.

Yes, you may. Each customer is entitled to $1,200 of Fit notes as well as $1,200 of New Notes.

No, they are not the same.

GAN notes are notes which are issued only once during LNY, and deposited back to MAS shortly thereafter by the banks, thus they are generally of better quality than Fit notes.

No, we only have New or Fit notes.

Do your part in saving the environment by choosing Fit notes this Lunar New Year.

Customers can access the New/Fit notes reservation form Here or logging into UOB PIB/TMRW app by following these simple steps, before confirming the appointment:

• Step 1: Key in name, last 4 alphanumeric characters of NRIC/PP and mobile number
• Step 2: Select notes denominations
• Step 3: Select preferred branch, date and time of appointment
• Step 4: Click on ‘Send OTP’ and key in a valid OTP sent to your mobile number
• Step 5: Click on ‘Verify OTP’

There will be a confirmation page and SMS sent to your mobile number once the reservation is successful. 

You may sign up for UOB Personal Internet Banking or UOB TMRW here . Alternatively, you can access the LNY notes reservation form via uob.com.sg/lny.

The online reservation slots are available on a first come, first served basis. If you cannot find your preferred branch, date and time slot from the listing, it means that all the reservation slots have been filled up.

No, amendments cannot be made once the reservation has been confirmed. Please confirm the last 4 alphanumeric of your NRIC/Passport, name, mobile number, preferred branch, date and time prior to submission.

No, each customer is allowed only one successful reservation each for New notes and Fit Notes respectively. This is to give more customers a chance to exchange New/Fit notes. Duplicated or multiple reservations will not be accepted.

Yes. In view of limited allocation of New/Fit notes to banks and to enable more customers to exchange New/Fit notes, each customer is allowed only up to the following amount and denominations:

• New/Fit $2 notes: $200 only
• New/Fit $10 notes: Up to $500 (in multiples of $100)
• New/Fit $50 notes: Up to $500 (in multiples of $100)
• Maximum amount: Up to $1,200 only

The online reservation window period for New/Fit notes opens from 5 January 2023 to 18 January 2023. Collection slots are available from 10 January 2023 to 20 January 2023.

• First reservation window period opens on 5 January for collection from 10 to 14 January.
• Second window period opens on 12 January for collection from 16 to 20 January.

Where online slots are available for reservation, the earliest collection date available would be 2 business days ahead (excluding Sundays). The last day for online reservation is scheduled on 18 January 2023. However, in the event that all reservation slots are fully taken up prior to 18 January 2023, the online reservation portal will close without prior notice to customers.

Reservations are on a first-come-first served basis, and subject to availability.

No, customers can only collect the notes that they have reserved at their selected branch and reservation timing. Failure to keep to the appointment slot will forfeit the reservation.

Customers can only collect the notes that they have reserved at their selected branch and reservation timing. Failure to keep to the appointment slot will render the reservation as forfeited.

Collection must be done in person with NRIC or passport for verification.

Exchange may be made either with cash or debit from the customer’s current or savings account on the day of collection.

Collection must be done in person with NRIC or passport for verification.

Yes, please approach our service manager at the branch for further assistance on the day of collection.