Designated ATMs for your New / Fit notes

You can now withdraw new notes/fit notes at our Lunar New Year ATMs available at 17 locations from 5 to 18 Jan 2023, 9am or 10.30am to 730pm daily, on a first-come, first served basis and subject to availability.

There will be15 locations for New Notes and 2 locations for Fit Notes.

Use the guide below to find out the estimated notes denomination levels before heading out to your preferred UOB ATM.

Note:

  • The indicators only serve as a guide. Limited quantities are available on a first come, first served basis.
  • Withdrawal of new notes using OCBC cards is not available at these selected ATMs.
  • This information is accurate as at 5.30pm.

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Frequently Asked Questions

2023 Lunar New Year New Notes withdrawal

How many new notes LNY ATM withdrawals can I make in a day?
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Customers are allowed a maximum of two new notes withdrawals per ATM/Debit card on a first come, first served basis and subject to availability. 

Customers may withdraw up to a maximum of S$1,600, in 6 available options as follow:

  1. New $2 notes x 50 pieces
  2. New $10 notes x 30 pieces
  3. New $50 notes x 10 pieces
  4. New $50 notes x 16 pieces
  5. New $ 2 notes x 25 pieces + $10 notes x 25 pieces
  6. New $10 notes x 20 pieces + $50 notes x 6 pieces

Please note that each customer is limited to 2 withdrawals per ATM/Debit card based on the 6 available options, on a first come, first served basis and subject to availability

This service is only extended to UOB customers with a Savings/Current deposit account and linked ATM/Debit card.

No, OCBC customers would not be able to withdraw new notes from these UOB LNY machines. This service is only extended to UOB customers with a Savings/Current deposit account and linked ATM/Debit card.

No, you are not required to make any reservation as this service is on a first come, first served basis and subject to availability.

No, these LNY ATMs are solely catered for the withdrawal of new notes from 5 to 18 January 2023 and during the machine operating hours. There will be other ATMs available to perform regular transactions at these selected locations. Do refer to the notices displayed at these locations.

Unlike regular UOB ATMs, these special LNY ATMs are solely catered for customers to be able to withdraw new notes with greater convenience during this festive period of time. As new notes are limited in supply, we apologise that we are unable to avail the service for 24 hours / across more locations.

As new notes are limited in supply, we would like to encourage customers to send e-Hongbaos through PayNow or PayNow via QR Pay with our UOB TMRW app, allowing the tradition of giving to be contact free, while staying connected to our loved ones even when apart. 

No, the LNY ATMs are additional channels that we have provided for customers’ added convenience, despite a limited quantity of new notes. The existing online reservation for customers remain, while only the elderly and vulnerable customers are exceptionally allowed to walk in to our branches for the physical exchange for new notes. 

Yes, branch staff or DA can give the customers UOB red packets after their withdrawals, subject to availability.

Specific to these 30 LNY ATMs across the 15 locations, customers can only withdraw a maximum of 2 times using the same ATM/Debit card. Upon the 3rd attempt, an ‘error’ message will be shown to inform the customers that they have reached the maximum number of new notes’ withdrawals.

Yes, this would be possible, as long as the ATM or Debit cards are linked to different UOB accounts. Each customer is limited to a maximum of 2 withdrawals per ATM/Debit card.

No, 1 ATM/Debit card can only be used for a maximum of 2 withdrawals, even though there may be more than 1 account linked to the card.

2023 Lunar Fit Year Fit Notes withdrawal

There are 2 Sites selected for this initiative for this.

 

Fit notes are used currency notes that are sufficiently clean and of acceptable quality for recirculation.

Customers are allowed a maximum of two Fit notes withdrawals per ATM/Debit card on a first come, first served basis and subject to availability. 

Customers are allowed a maximum of two Fit notes withdrawals per ATM/Debit card on a first come, first served basis and subject to availability. 

Customers may withdraw up to a maximum of S$1,600, in 6 available options as follow:

  1. Fit $2 notes x 50 pieces
  2. Fit $10 notes x 30 pieces
  3. Fit $50 notes x 10 pieces
  4. Fit $50 notes x 16 pieces
  5. Fit $ 2 notes x 25 pieces + $10 notes x 25 pieces
  6. Fit $10 notes x 20 pieces + $50 notes x 6 pieces

Please note that each customer is limited to 2 withdrawals per ATM/Debit card based on the 6 available options, on a first come, first served basis and subject to availability

Fit notes LNY ATM  offer S$2 notes and 6 available options and normal ATM don’t offer S$2 notes and 6 available options.

This service is only extended to UOB customers with a Savings/Current deposit account and linked ATM/Debit card.

No, OCBC customers would not be able to withdraw Fit notes from these UOB LNY machines. This service is only extended to UOB customers with a Savings/Current deposit account and linked ATM/Debit card.

No, you are not required to make any reservation as this service is on a first come, first served basis and subject to availability.

No, these LNY ATMs are solely catered for the withdrawal of Fit notes from 5 to 18 January 2023 and during the machine operating hours. There will be other ATMs available to perform regular transactions at these selected locations. Do refer to the notices displayed at these locations.

Unlike regular UOB ATMs, these special LNY ATMs are solely catered for customers to be able to withdraw Fit notes with greater convenience during this festive period of time. As Fit notes are limited in supply, we apologise that we are unable to avail the service for 24 hours / across more locations.

As Fit notes are limited in supply, we would like to encourage customers to send e-Hongbaos through PayNow or PayNow via QR Pay with our UOB TMRW app, allowing the tradition of giving to be contact free, while staying connected to our loved ones even when apart. 

No, the LNY ATMs are additional channels that we have provided for customers’ added convenience, despite a limited quantity of Fit notes. The existing online reservation for customers remain, while only the elderly and vulnerable customers are exceptionally allowed to walk in to our branches for the physical exchange for Fit notes. 

Yes, branch staff or DA can give the customers UOB red packets after their withdrawals, subject to availability.

Specific to these 30 LNY ATMs across the 15 locations, customers can only withdraw a maximum of 2 times using the same ATM/Debit card. Upon the 3rd attempt, an ‘error’ message will be shown to inform the customers that they have reached the maximum number of Fit notes’ withdrawals.

Yes, this would be possible, as long as the ATM or Debit cards are linked to different UOB accounts. Each customer is limited to a maximum of 2 withdrawals per ATM/Debit card.

 

No, 1 ATM/Debit card can only be used for a maximum of 2 withdrawals, even though there may be more than 1 account linked to the card.