As a trusted financial institution serving 8.5 million retail customers across Singapore, Malaysia, Thailand, Indonesia and Vietnam, our retail banking business caters to customers' diverse life stages — from everyday banking needs to wealth management.

We empower individuals to spend confidently across borders with our shared global ATM network and convenient cross-border payment capabilities such as DuitNow, QRIS Pay and PromptPay via the UOB TMRW app. With an extensive network of 400 branches, our wealth management and private banking centres also provide access to in-person services and expert advice across ASEAN.

Beyond banking, we deliver world-class travel, dining, and entertainment privileges through collaborations with Singapore Airlines, Thai Airways, Garuda Indonesia, Disney Cruise Line, MICHELIN Guide Restaurants (Malaysia, Thailand), Robert Parker Wine Advocate and most recently MICHELIN Guide Hotels. We offer priority access to the hottest entertainment acts and world class musicals. These benefits reinforce our position as the top consumer credit card issuer in terms of billings in ASEAN for Visa and Mastercard.

For our efforts, we have been recognised in 2025 by Euromoney as ASEAN's Best Bank for Retail Consumers and UOB’s Private Bank was awarded Asia’s Best for Discretionary Portfolio Management.