United Overseas Bank
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SecurePlus DemoThe SecurePlus token is your personal security device that enables you to generate a One-time Password (OTP) for internet (UOB Personal Internet Banking) and mobile (UOB Mobile) banking transactions. It comes with a security feature called Transaction Signing which uses transaction-specific information to generate an OTP. Transaction Signing offers added security capabilities for your online transactions.

What does it mean to me?

Customers using token

Once the new SecurePlus token is issued to you and activated, it replaces your old hardware token. Your SecurePlus token, similar to your old hardware token, is required during login to UOB Personal Internet Banking or UOB Mobile. From December 2012, you will also need to use your SecurePlus token to perform transaction signing for the below transactions.

Customers receiving OTP via Mobile Phone

You may continue to use SMS-OTP to login to UOB Personal Internet Banking or UOB Mobile and perform selected transactions as usual. From December 2012, you must use the SecurePlus token to perform transaction signing for the below transactions.

Transactions that require transaction signing:
• Add new payees
• Change of personal particulars and address
• Change of UniAlerts Subscriptions
• Change of funds transfer, bill payment or remittance transaction limits
• Change of One-time Password (OTP) settings
• Transactions with amount higher than the OTP threshold1

1The bank's default OTP threshold amount would be changed from $1,000 to $25,000 from December 2012. If you have personalised your OTP threshold amount before December 2012, your OTP threshold amount will remain unchanged as per your personalisation. Funds Transfers between your own UOB accounts (regardless of amount) will no longer require Two-Factor Authentication (2FA) authorisation from December 2012.

 Frequently Asked Questions

Experience the Touch of Security : SecurePlus Assist
If you have not received your SecurePlus token, you may request for one by:

1. Complete the UOB Personal Internet Banking and UOB Mobile Update Form and mail it to the Bank.
2. Apply at any UOB Branch.

If you do not have UOB Personal Internet Banking and UOB Mobile access or have forgotten your username/password, find out how to apply and reset your username/password.