Phone Banking

Where you are:

Do your banking anytime and anywhere with a push button telephone.

Call us 24-hour, toll-free at 1800 222 2121.

Services

Transactions
- Pay bills
- Transfer funds between your own linked UOB Group accounts
- Stop cheque payment
- Place/withdraw Singapore dollar fixed deposits/foreign currency fixed deposits
- Change tenor instructions for foreign currency fixed deposits
- Transfer funds from your UOB CPF Investment Account to your CPF Ordinary Account
- Request for Credit Card Temporary Credit Line Increase
- Redemption of Credit/Debit Cards Rewards, or Credit Card CashRewards
Request And Notification
- Request current and/or previous month's statement(s)
- Request new cheque book
- Report loss of UOB ATM Card or UOB Credit Card
- Change your Personal Identification Number (PIN) for Phone Banking service
- Request unit trust holdings statements
Account Enquiries
- Check account balance (for Singapore Dollar Fixed Deposit Account, Foreign Currency Fixed Deposit Account, Savings Account, Uniplus Account, TX Account, Campus Account, Junior Savers Account, Current Account, i-ACCOUNT, High Yield Account, UOB CPF Investment Account, Credit Card Account)
- Enquire Credit Card available credit, last payment amount and UNI$ balance
- Enquire cheque status
- Enquire results of IPO applications made through your UOB CPF Investment Account
- Enquire inward remittances
General Enquiries And Customer Service
- Information and Rate Enquiry Services
  - On UOB Asset Management's unit trust prices
  - On foreign exchange, lending and deposit rates
  - On gold prices
- Fax-On-Demand Services
  - For forms on loan application, account opening, unit trust application and realisation
  - For product brochures
  - For branch addresses, telephone and fax numbers
  - For ATM and Auto Banking Lobby locations
- Helpdesk
  - For assistance on your PIN for Phone Banking service
  - For assistance with self-service machines
  - For feedback
  - For general assistance
- In addition, speak to any of our friendly Customer Service Officers for any of the following services:
  - Open Singapore Dollar Fixed Deposit Account
  - Apply for telegraphic transfers, demand drafts and cashier's orders
  - Apply for travel insurance
  - Update your personal particulars
- For your convenience, please click on the following link below to download a copy of our Quick Guide to Phone Banking Service:
  - English version (PDF: 101KB)

Requirements and Fees

Requirements:
- You must be a personal account holder with the UOB Group.
  
  Please read our Terms and Conditions
  
  Note:
  To perform transactions on your UOB Group account(s), you will need to link your account(s) to your Access Code and seven-digit PIN. You can do so by completing a form available at your nearest UOB Group branch.
Fees:
- Phone Banking is currently free of charge

Apply Now

Visit any UOB Group Branch where you maintain your account
Apply at any UOB Group ATM located at a UOB Group Branch
Call us 24-hour, toll-free at 1800 222 2121
Fax to +65 6253 1855
Contact Us

eBanking

Phone Banking

Services

Requirements and Fees

Apply Now