We have implemented a service that enables UOB ATM cardholders to perform overseas cash withdrawals and balance enquiries at any UOB ATM in Malaysia, Indonesia and Thailand.
You can use your UOB ATM Card, UOB Debit Card or UOB Credit Card at any UOB ATM in these participating countries. In order for you to use them, your UOB Debit / UOB Credit Card first has to be linked to either your Savings or Current Account.
This service allows you to perform selected transactions at UOB ATMs in Malaysia, Indonesia and Thailand. Overseas over-the-counter transactions are currently not supported via your ATM card.
This service will be automatically enabled for all UOB cardholders in the participating countries. There is no need for you to specifically apply for this service.
The same cash withdrawal limit applies when you are using your card overseas. For example: if your current cash withdrawal limit is S$3000 per day, then this limit will apply whenever you use your card in Malaysia, Indonesia and Thailand.
The same withdrawal limit applies overseas as when you use your card in Singapore. This limit is designed to control your exposure in case of fraudulent transactions.
The same cash withdrawal limit applies when you are overseas i.e. you can still withdraw up to S$5,000 per account or up to S$10,000 per card. Note: Default limit is S$3,000. Privilege Banking customers can apply to increase this to S$5,000.
These are some examples of precautionary measures which you should observe:
a. Always shield the PIN pad when you are entering your PIN
b. Ensure that there are no suspicious articles affixed to the ATM card insertion slot
c. Never write your PIN on your ATM card
d. Do not disclose your PIN to anyone
If you encounter any problems when using your card while overseas, please contact UOB Singapore Call Centre at 1800 222 2121 to report your case. Alternatively, you may also contact the Bank when you return to Singapore.
“RATM” and “IATM” are codes that we use to indicate transaction types. Transactions made at UOB ATMs in these participating countries are indicated as “RATM”. Transactions made at other overseas ATMs are marked as “IATM”.
