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Protecting your personal data

UOB Group is committed to protecting the privacy of our customers in line with the Personal Data Protection Act. Please click here for more information.

You are important to us and we are continuously improving to serve you better. If you have any enquiries or feedback about our products and services, please let us know so that we can assist you.

We will be pleased to assist you through any one of the following channels:

Online

Online

Email us by completing the online form for your enquiries or feedback.

Phone

Phone

Singapore
1800 222 2121

Overseas Customers
+65 6222 2121

Mail

Mail

Robinson Road,
P.O Box 1688
Singapore 903338

Attn: UOB Contact
Centre/Service
Quality Department

At UOB, we strive to address your concern immediately. Upon receipt of your feedback/complaint/enquiries, we will conduct a thorough review to resolve your concerns within 3 to 5 business days. Instances whereby further investigations are required due to complexity of the issue, we will keep you updated on the progress and strive to resolve your concerns within 14 business days.

If, despite our best efforts, you believe that we have not addressed your concerns, you may seek the assistance of The Financial Industry Disputes Resolution Centre Ltd (FIDReC). At present, FIDReC's services are available to all consumers who are individuals or sole-proprietors. The jurisdiction of FIDReC in adjudicating disputes between banks and consumers is up to S$50,000.

More information is available at the FIDReC website

Telephone Email
UOB Contact Centre

For your convenience, please click on the following link below to download a copy of our Quick Guide to Phone Banking Service:

1800 222 2121 Email us
CPF Investment Scheme Hotline 1800 538 8011 Email us
CashPlus Enquiry Hotline 1800 222 2121 Email us
Credit Card Centre 1800 222 2121 Email us
Consumer Loans Enquiry Hotline 1800 388 2121 Email us
Privilege Concierge 1800 222 9889 Email us
UOB Travel Planners Pte Ltd +65 6252 2322 Email us
Personal Internet Banking 1800 397 6868 Email us

If you are calling from overseas, please dial "+65 6" in place of any number starting with "1800" Airtime charges apply for mobile calls made to “1800” local toll free service numbers.

Telephone Email
UOB Corporate Contact Centre

Download a copy of our Quick Guide To Corporate Phone Banking Services

1800 226 6121 Email us
Business Banking Hotline +65 6259 8188 Email us
Business Internet Banking Enquiries 1800 226 6121 Email us
COE Open Bidding Enquiries 1800 226 6121 Email us
Corporate Transaction Services

(Import & Export Bill Enquiries)

+65 6878 0707 Email us
Remittances Enquiries +65 6892 1111 Email us

If you are calling from overseas, please dial "+65 6" in place of any number starting with "1800" Airtime charges apply for mobile calls made to “1800” local toll free service numbers.

Telephone Email
Investor Relations +65 6533 9898 Email us
Telephone Email
UOB Asset Management Ltd 1800 222 2228 Email us
UOB Bullion and Futures Ltd +65 6494 6539/40 Email us
UOB Kay Hian Pte Ltd +65 6535 6868 Email us
UOB Venture Management Pte Ltd +65 6539 3044 Email us

If you are calling from overseas, please dial "+65 6" in place of any number starting with "1800" Airtime charges apply for mobile calls made to “1800” local toll free service numbers.