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Contact Us

UOB : Contact Us
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Protecting Your Personal Data
UOB Group is committed to protecting the privacy of our customers in line with the Personal Data Protection Act.
Please click here for more information.

You are important to us and we are continuously improving to serve you better. If you have any enquiries or feedback about our products and services, please let us know so that we can assist you.

We will be pleased to assist you through any one of the following channels:

Online
Email us at
customer.service@uobgroup.com

OR

Complete the online form to let us
know your feedback.
Phone
Singapore
1800 222 2121

Overseas Customers
+65 6222 2121
Mail
Robinson Road,
P.O Box 1688
Singapore 903338

Attn: UOB Call
Centre/Service
Quality Department

At UOB, we strive to address your concern immediately. Upon receipt of your feedback/complaint, we will acknowledge receipt within 1 business day and conduct a thorough review to resolve your concerns. In stances whereby further investigations are required due to complexity of the issue, we will keep you updated on the progress and strive to resolve your concerns within 14 business days.

If, despite our best efforts, you believe that we have not addressed your concerns, you may seek the assistance of The Financial Industry Disputes Resolution Centre Ltd (FIDReC). At present, FIDReC's services are available to all consumers who are individuals or sole-proprietors. The jurisdiction of FIDReC in adjudicating disputes between banks and consumers is up to S$50,000.

More information is available at the FIDReC website: http://www.fidrec.com.sg/website/index.html

 

Personal Banking

  Telephone Email
UOB Call Centre (24-hour, toll-free)

For your convenience, please click on the following link below to download a copy of our Quick Guide to Phone Banking Service:
English version (PDF: 101KB)
1800 222 2121
CPF Investment Scheme Hotline 1800 538 8011
CashPlus Enquiry Hotline 1800 222 2121
Credit Card Centre 1800 222 2121
Consumer Loans Enquiry Hotline 1800 388 2121
Privilege Concierge 1800 222 9889
UOB Travel Planners Pte Ltd +65 6252 2322
Personal Internet Banking 1800 397 6868

If you are calling from overseas, please dial "+65 6" in place of any number starting with "1800"

Corporate & Institutional Banking

  Telephone Email
UOB Corporate Call Centre (Toll-free) 1800 226 6121
Business Internet Banking Enquiries 1800 226 6121
COE Open Bidding Enquiries 1800 226 6121
Import & Export Bills Enquiries +65 6598 9288
Remittances Enquiries +65 6892 1111

If you are calling from overseas, please dial "+65 6" in place of any number starting with "1800"

Investor Relations

  Telephone Email
Investor Relations +65 6533 9898

 

Investment Services

  Telephone Email
UOB Asset Management Ltd 1800 222 2228
UOB Bullion and Futures Ltd +65 6494 6539/40
UOB Kay Hian Pte Ltd +65 6535 6868
UOB Venture Management Pte Ltd +65 6539 3044

If you are calling from overseas, please dial "+65 6" in place of any number starting with "1800"