Changes to SMS alerts

Changes to SMS alerts

We are changing alerts to email and push notifications. Stay updated on your financial transactions in real time with UOB TMRW.

Why email and push notification
AT A GLANCE

Why email and push notification

From 1 March 2023, we had phase out SMS alerts for incoming PayNow transactions. Customers will be notified via email and push notifications on UOB TMRW.

To ensure your PayNow transactions notifications are not disrupted, please enable your push notification on your phone settings and update your email address today.

How to tell a notification is from UOB

Email notification

Email notification

All email notifications will only be sent by unialerts (unialerts@uobgroup.com).

Push notification

Push notification

All push notifications will only be sent by UOB TMRW.

How to view notifications for UOB TMRW

Enable notifications for UOB TMRW so you can receive push notifications:

How to view notifications for UOB TMRW

Enable notifications for UOB TMRW so you can receive push notifications:

Enable notifications on Android

Step 1

Step 1

Open "Settings" > Tap on "Apps and Notifications".

Step 2

Step 2

Tap on Show Notifications.

Step 3

Step 3

Tap on "UOB TMRW". You have successfully enabled your notifications for UOB TMRW.

Enable notifications on iOS

Step 1

Step 1

Open "Settings" > Tap on "notifications"

Step 2

Step 2

Scroll and find "UOB TMRW".Tap on "UOB TMRW"

Step 3

Step 3

Tap on all options – Lock Screen, Notification Centre and Banners You have successfully enabled your notifications for UOB TMRW.

Update contact details
Update your email address via UOB TMRW

Update contact details

Learn how you can update your contact details and mailing address with UOB TMRW.

Register for Personal Internet Banking today

Register for Personal Internet Banking today

    Frequently asked questions

    Why am I asked to provide my email address?
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    We will be sending important alerts related to your account(s) and banking activities directly to your email.

    UOB TMRW Push Notification is a message sent to you directly through UOB TMRW. These messages will be stored in your Inbox on UOB TMRW for your easy reference.

    Please log in to UOB TMRW to enable Push Notifications.

    You will receive notifications related to your account(s) securely and conveniently in UOB TMRW instead of via SMS.

    By sending you alerts through Push Notifications, we will be able to provide you with a more seamless and centralised experience within UOB TMRW. You will also be able to access more of your past banking activities in a single Notifications inbox.

    Unfortunately no. UOB will no longer send SMS alerts for those impacted transactions as we will progressively move some SMS alerts to Push Notifications and email notifications effective from Oct 2021.

    We are unable to send alerts via both Push Notification and SMS. Instead, you will receive both Push Notifications and email notifications.

    Yes. You will also receive emails. If you have an email address registered with us, you will receive emails relating to banking transactions by default. If you do not have an email address registered with us, you may update your email address via:

    UOB TMRW:
    • Login to UOB TMRW and tap on "Services"
    • Under Profile, select "Contact details" and update your email address

    UOB Personal Internet Banking:
    • Login to UOB Personal Internet Baking with your credentials
    • Select at top left pane next to XXXX or your name
    • Select "My Profile"
    • Update your email address under PERSONAL DETAILS tab

    You may have changed your email preferences for these alerts previously. You may go to UOB Personal Internet Banking to view and make changes to your alert preferences as follows:

    UOB Personal Internet Banking:
    • Login to UOB Personal Internet Banking with your credential
    • Select "Account Services" in the left navigation pane
    • Select "Manage Alerts"
    • Update your preferences to Email for each alert

    You will receive the incoming PayNow push notification on the device you have set up digital token on.

    You can tap the Push Notification to view the message. The notifications will be stored in the notifications Inbox in UOB TMRW. You can access these anytime by logging in to UOB TMRW.
    Note: Messages in Inbox will be stored for up to 7 days.

    You can tap the Push Notification to expand it without the need to log in.

    Yes, you can do so by logging in to UOB TMRW on your new phone.

    No. The notifications will be automatically deleted after 7 days.


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